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Carluccio's South Kensington

$$ - $$$
Neighbourhood:
South Kensington
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1 Old Brompton Road | South Kensington, London SW7 3HZ, England
+44 20 7581 8101
Website
Today
08:00 - 23:30
Open now
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Hours:
Sun 09:00 - 22:30
Mon - Fri 08:00 - 23:30
Sat 09:00 - 23:30
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567 Reviews from our TripAdvisor Community

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Showing 467: English reviews
Coulsdon
Level Contributor
44 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
Reviewed 3 days ago NEW

Have not visited a Carluccios for several years, so not sure what to expect but certainly not disappointed. Good friendly level of service, food served quickly and presented well and our mains were delightful with a couple of drinks change from £50 for two courses this together with a fun and lively atmosphere you really cannot go wrong with this... More 

Helpful?
2 Thank Roly171
Kasia K, General Manager at Carluccio's South Kensington, responded to this review

Hi Roly, Thank you for taking a time to post this lovely review! I'm so pleased to hear that you had such a lovely visit. Looking forward to seeing you again soon. Kasia More 

Hitchin, United Kingdom
Level Contributor
229 reviews
127 restaurant reviews
common_n_restaurant_reviews_1bd8 59 helpful votes
Reviewed 4 days ago NEW via mobile

A very short wait for table, were seated and greeted and given the menus. Food was quick to come and it was all delicious at very good prices. The overall service was very good, atmosphere was good and the toilets were clean. Well done Carluccio's

Helpful?
1 Thank JohnboyM54
Kasia K, General Manager at Carluccio's South Kensington, responded to this review

Dear John, I am really glad you enjoyed your time with us. The whole team have worked so hard to make sure all off our guests are well taken care of and I'm pleased that's how you felt:) We are looking forward to seeing you again soon, Kasia and the Team More 

Maidenhead, United Kingdom
Level Contributor
40 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
Reviewed 1 week ago via mobile

Had to head down to London yesterday (16/5/17) decided to go for lunch here with my brother we got a table for 2 quickly ordered drinks and food I had the steak and it was cooked perfectly (blue) my brother had the pasta it was OK; both had starters my squid Wasn't crispy shame. All in all I think if... More 

Helpful?
Thank sasha_china
Kasia K, General Manager at Carluccio's South Kensington, responded to this review

Hello Sasha, Thank you very much for writing your comments to us. I am really sorry to hear about your appalling recent experience here at Carluccio's South Kensington. Please, it would be great if you would like to spend a few more minutes of your time by writing directly to us at southkensington@carluccios.com. Kind regards, Kasia More 

1 review
Reviewed 2 weeks ago via mobile

a big thank_you to the staff of carluccio's South Kensington as i am regular customer specially to dona ^_^ ROSITA she is a great deli assistance a very help full BIG SMILE AS Always i find a Real customer service 100% Italian friendly .......... thanks to all .

Helpful?
Thank W'ALLO mieux qu... y
Kasia K, General Manager at Carluccio's South Kensington, responded to this review

Hi there, Thank you so much for taking the time to write your comments to us. It is great to hear that you enjoyed your visit here at Carluccio's South Kensington and service from lovely Rosita! We hope to see you soon again! Kasia More 

London
Level Contributor
47 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 51 helpful votes
Reviewed 2 weeks ago via mobile

Busy place opposite s ken tube. Came here after the natural history museum with child in tow. Warmly welcomed inside and then it all went south. Took an eternity for someone to bother to come over and take our order. Even longer for them to realise that they had forgotten my main and the child's starter before being prompted. After... More 

Helpful?
Thank kalupukka
Kasia K, General Manager at Carluccio's South Kensington, responded to this review

Hello there, I would like to thank you for taking the time to give us your feedback about your experience. Customer comments are very important to us, they help us to learn from our mistakes and to make improvements to our service. I have already discussed your visit with my Management team, but more important I would like take the... More 

London, United Kingdom
Level Contributor
48 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
Reviewed 3 weeks ago

Good location, it's very close to the station and bus stops. Decent decor and atmosphere. I had a salad and lemonade. Both were good. However, the salad was £5 and it was tiny (but it was a side apparently). Also, I think it needed more balsamic vinegar, and even though each table had olive oil, there was no vinegar. The... More 

Helpful?
Thank Lara B
Kasia K, Manager at Carluccio's South Kensington, responded to this review

Dear Madam, Thank you for your feedback, I really appreciate the lovely comments you posted but at the same time I am sorry about the fact that the waiter asked you more than once if you wanted something else. I will have a meeting with all the staff to make sure that the order and the promotion of our dishes... More 

1 review
Reviewed 3 weeks ago via mobile

Fantastic service, great food, the manager was very helpful, a women, we will go back very soon. Thanks Carluccio's South Kensington .

Helpful?
Thank Lucia R
Kasia K, Manager at Carluccio's South Kensington, responded to this review

Thank you so much for your feedback. I am absolutely delighted that you had a good time! We are really working hard to make sure that all our guest enjoy their visit at South Kensington. Regards Lucia and Team More 

Level Contributor
8 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
Reviewed 3 weeks ago via mobile

This is another venture to another week visiting London's favourite couple / family friendly restaurants. We booked a table couple days prior to having our lunch date, and its a good thing we did as we would have been waiting until Christmas if we were one of the walk-ins. Regardless of booking the table, we still had to wait for... More 

Helpful?
3 Thank Jeya J
Kasia K, Manager at Carluccio's South Kensington, responded to this review

Dear Sir/Madam, I wish to thank you first of all for the comment you have sent. We always take them on board as they help us to improve our service. I also want to apologise, though, as we failed to offer a prompt updating on how long it was about to take to be sit and about the steak cooking.... More 

london
Level Contributor
2,213 reviews
1,142 restaurant reviews
common_n_restaurant_reviews_1bd8 936 helpful votes
Reviewed 3 weeks ago

Popped in here for a takeaway capuccino which I have not done before. It was actually very good indeed and better that Pret next door.

Helpful?
Thank sheepygold
Kasia K, General Manager at Carluccio's South Kensington, responded to this review

Ohhh! Thank you so much for your feedback we really appreciate it! You should try to dip in one of our lovely biscuits net time! All you need in the morning! See you again then. More 

Dartford, United Kingdom
1 review
Reviewed 3 weeks ago

I am 10 years old and my name is Gabriella.Me my mum and her friend came at peak hour to have some food at this restaurant.we really enjoyed the food and table service .we had a GREAT time .I hope other people have a good time too.

Helpful?
Thank Sunshine36010
Kasia K, Manager at Carluccio's South Kensington, responded to this review

Gabriella, We are sooo happy that you guys had a lovely time and we hope to see you very soon in our restaurant! Kind Regards Lucia and Team More 

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Italian, Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Brunch, Breakfast, Lunch, Dinner
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi
Good for
Kids, Child-friendly
Open Hours
Sunday
09:00 - 22:30
Monday
08:00 - 23:30
Tuesday
08:00 - 23:30
Wednesday
08:00 - 23:30
Thursday
08:00 - 23:30
Friday
08:00 - 23:30
Saturday
09:00 - 23:30
Location and Contact Information
  • Address: 1 Old Brompton Road | South Kensington, London SW7 3HZ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > South Kensington
  • Neighbourhood: South Kensington
  • Phone Number: +44 20 7581 8101

Questions & Answers

Questions? Get answers from Carluccio's South Kensington staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood