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Deep Blue Restaurant

Science Museum | Exhibition Road, South Kensington, London, England
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Overview
  • Excellent11%
  • Very good49%
  • Average14%
  • Poor13%
  • Terrible13%
Travellers talk about
“caesar salad” (3 reviews)
“salmon” (4 reviews)
Restaurant Hours
CUISINES
Vegetarian Friendly, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Science Museum | Exhibition Road, South Kensington, London, England
All Details
Write a ReviewReviews (102)
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1 - 10 of 86 reviews

Reviewed 4 days ago

The Deep Blue restaurant serves good food and is child friendly. They have a well priced kids menu and also give children drawing paper and crayons.

1  Thank RVBurrells
Reviewed 26 October 2017

As most people who visit the museum I wanted something for lunch. None of the restaurants seemed to offer a traditional lunch menu but I found myself near the Deep Blue. Not into burgers, fish and chips way too expensive, so settled on the 'hot'...More

Thank davews2016
Rodrigo B, Manager at Deep Blue Restaurant, responded to this reviewResponded 2 November 2017

Dear Guest, Thanks a lot for taking the time to leave your review , we highly appreciate it. I'm really sorry that you weren't happy with our food. Regarding the salad, probably our waitress should have explained that "hot smoked .." refers to the way...More

Reviewed 1 October 2017 via mobile

We ordered: a pot of loose leaf tea (served in a teabag); guacamole nachos (- bag of Doritos on a plate served without guacamole) and a cheese and bacon burger served without bacon. Staff were slow and uninterested and made no bill adjustment for their...More

Thank Stu_SW2
Rodrigo B, Manager at Deep Blue Restaurant, responded to this reviewResponded 2 November 2017

Dear Guest, I apologize for the late reply, Thanks a lot for your review, we really appreciate it. I'm sorry about our poor performance, I will personally talk to my team about it, as it's not the service we aim to provide. thanks again, Best...More

Reviewed 24 September 2017 via mobile

White visiting the Science museum we decided to stop at the Deep Blue Restaurant which is to the rear of the ground floor. Our expectations weren’t high as restaurants inside visitor attractions are not usually fine dining but we were pleasantly surprised. The service was...More

Thank RichardSurcouf
Rodrigo B, Manager at Deep Blue Restaurant, responded to this reviewResponded 2 November 2017

Dear Guest, Sorry about the late reply, Thanks a lot for your review, I'm glad that you enjoyed your time with us, Hope to see you soon, Best regards, Rodrigo.

Reviewed 30 August 2017

We were very hungry after a visit to the IMAX cinema and exhausted from a few days of sightseeing, so low enthusiasm for walking far to get lunch. The Deep Blue restaurant was in the right place at the right time, so in we went....More

Thank Ploppy_Plopperson
Rodrigo B, Manager at Deep Blue Restaurant, responded to this reviewResponded 2 November 2017

Dear Guest, Sorry about the late reply. Thanks a lot for your review, we really appreciate it as we are always trying to improve our service, and also our food. Regarding the lack of attention at the begging of your visit, I will personally talk...More

Reviewed 10 August 2017 via mobile

Food took an age to be served (over 40 mins) despite non complicated order from a non-complicated menu. For an ambience and service slightly above a fast food joint, ten per cent "discretionary" service charge a joke. Why not simply price the food accordingly. Drinks...More

Thank sdmmb
Rodrigo B, Manager at Deep Blue Restaurant, responded to this reviewResponded 2 November 2017

Dear Guest, I am really sorry about the late answer,thank you very much for your review I appreciate your feedback and it will definitely help us to improve our restaurant. In regards to service charge no one is obligated to pay, I apologize if you...More

Reviewed 3 August 2017 via mobile

Menu said cheesecake; reality was some kind of knickerbocker glory, or mousse in a glass with crumbs at the bottom and aerosol cream at the top! Tea arrived with hot milk and no teaspoons. Avoid at all costs (and the costs are high)More

Thank M T
Rodrigo B, Manager at Deep Blue Restaurant, responded to this reviewResponded 2 November 2017

Dear Guest, Thank you for your feedback, and so sorry about the late reply. I have discussed your comments with our Head Chef, and we are certainly trying to improve our next desserts menu; and I apologize for our poor service, I talked to the...More

Reviewed 9 July 2017 via mobile

Terrible service: they sit you somewhere and then ignore your presence. Only way to attract their attention is to leave. Food: the choice seems ok but they serve it to you cold...More

Thank Laura B
Rodrigo B, Manager at Deep Blue Restaurant, responded to this reviewResponded 14 July 2017

Dear Guest, Thank you for your feedback and apologies for our very poor performance on your visit. I have discussed your comments with our team, as what you describe is certainly not acceptable standards of service. I have sent you a private message and I...More

Reviewed 28 June 2017

The atmosphere of this place is actually quite enchanting and therefore we were interested in stopping here for a coffee. We were served by a girl in black with glasses who achieved to lift our spirits simply by being full of energy and having a...More

Thank 747happycamper
Rodrigo B, Manager at Deep Blue Restaurant, responded to this reviewResponded 6 July 2017

Thank you very much for your nice review, I am glad you enjoy it and hope to see you soon again. Best regards.

Reviewed 25 June 2017

Food was not so bad and even the decor was decent but I was more interested in the Museum. Service was a bit slow.

Thank Gimier
Rodrigo B, Manager at Deep Blue Restaurant, responded to this reviewResponded 2 July 2017

Thank you for your feedback and review, I am glad you enjoy the Museum and our food. Hope to see you soon. Best regards.

Nearby
South Kensington
With its ivied mews, row upon row of Poppins-esque
white washed mansions, and placid garden squares, it's
easy to see the charms of South Kensington. And with
superb access to Hyde Park, Holland Park and
Kensington Gardens, as well as the largely
child-friendly and mostly free Museum Quarter (not to
mention more major attractions like Royal Albert Hall)
such charms are easy to make the most of. As welcoming
...More
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Restaurant features
Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol
Good for
Kids, Child-friendly
Location and Contact Information
  • Address: Science Museum | Exhibition Road, South Kensington, London, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > South Kensington
  • Neighbourhood: South Kensington
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