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The Coal Hole

#1,057 of 18,147 Restaurants in London}
$$ - $$$, British,
91-92 The Strand | Wc2r 0dw, London, England
+44 20 7379 9883
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Neighbourhoods
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Overview
  • Excellent30%
  • Very good49%
  • Average12%
  • Poor5%
  • Terrible4%
Travellers talk about
“fish and chips” (54 reviews)
“pies” (32 reviews)
“mash” (10 reviews)
Open Now
All hours
CUISINES
Bar, British, Pub, Vegetarian Friendly
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
91-92 The Strand | Wc2r 0dw, London, England
All Details
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Reviews (895)
Traveller rating
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Time of year
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1 - 10 of 815 reviews

Reviewed 2 days ago

I was exploring central London with a few friends and we decided to try the pub for a pint. We absolutely loved the atmosphere and the staff was amazing and extremely helpful, so we ended up staying for way more time than we expected initially...More

Thank barbarateixeira96
Reviewed 2 days ago via mobile

We came with family on a very busy Saturday. We were lucky to get a table as the queue was out the door! Loved the food, pies are outstanding. Staff was very helpful and friendly. My family stayed in London for a week and Coal...More

Thank Kate B
Reviewed 5 days ago

Visited this pub many times before when visiting London and have always been impressed with the staff and quality of the food so being in London two weeks ago with friends we decided to go back again for a meal and a drink. We were...More

Thank roy w
General Manager A, Manager at The Coal Hole, responded to this reviewResponded 3 days ago

Hi Roy, Thank you for your feedback and we are sorry if you feel you were disappointed with the team. Please can you contact us to explain further so we can understand why . Coalhole@nicholsonspubs.com We also apologise if you feel your food was delayed....More

Reviewed 5 days ago via mobile

I am actually quite shocked this place get any good ratings! I booked well in advance and the waitress was surprised to see us. We waited 25 minutes before being approached to be asked if we wanted a drink (meanwhile it seems the ‘regulars’ in...More

Thank gillwhite22
General Manager A, Manager at The Coal Hole, responded to this reviewResponded 3 days ago

Hi Gill white, I apologise if you feel your booking was not honoured. Please can send an email describing your server and time of visit as this is not how we operate. We are one of the not only biggest but famous traditional pubs on...More

Reviewed 1 week ago via mobile

Ideally placed if you are going to the theatre. Wanted steak, but at 5.45 it was unavailable, so a bit disappointed. However, instead,ordered fish and chips, which was very nice. Waitress very pleasant. Steps down to restaurant would prove difficult for less able bodied. Would...More

Thank _theverralls
Reviewed 1 week ago via mobile

We Visited the Coal Hole on Saturday afternoon 28th October. Myself and my wife have visited the venue numerous times in the past and found it a very good quiet pub, pleasant staff and a lovely environment to sit and relax in a mega busy...More

Thank Stuart D
Reviewed 2 weeks ago

We chose the pub because of its proximity to the Novello theatre and the real ale, we were not disappointed. My wife uses a wheelchair and the staff couldn't have been more helpful they made space at a table downstairs and cleared a path to...More

Thank Garry P
General Manager A, Manager at The Coal Hole, responded to this reviewResponded 2 weeks ago

Hi Garry P, thank you for taking the time to leave a review for us at The Coal Hole. We're happy we could meet your expectations! We aim to go the extra mile for every guest of ours, and reviews like this show that we...More

Reviewed 2 weeks ago

Visited a few months ago for drinks but noticed they did food so thought we would try on our next visit. We weren't disappointed, nice traditional pub atmosphere, very obliging staff and the food, although typical pub food was nice and tasty and nicely served....More

Thank DerbyCazza
General Manager A, Manager at The Coal Hole, responded to this reviewResponded 2 weeks ago

Derbycazza, it's experiences like yours that really keep us motivated! The mixed grill is indeed a massive meal, the large one is mainly to share however we've seen people eating it on their own. :) Hope to serve you again soon. CH

Reviewed 3 weeks ago via mobile

A group of 6 of us have just visited this pub and the Customer Service is absolutely appalling. Rude staff, one in particular who actually rolled his eyes at us and offered incredibly patronising advice after we asked if they offered anything gluten free, 'just...More

Thank emmaglover1311
General Manager A, Manager at The Coal Hole, responded to this reviewResponded 2 weeks ago

Thank you for taking the time to leave us feedback about your experience with us. We set high standards for us, and this is not how we normally operate. We are really sorry, that your experience with us was not a positive one! If you...More

Reviewed 3 weeks ago via mobile

When we visit London this is a favourite bolt hole.The best part of this establishment is down stairs it is just one of those places you just don't want to leave.The atmosphere is great and really comfortable the food is of good quality and competitively...More

Thank Claire b
General Manager A, Manager at The Coal Hole, responded to this reviewResponded 2 weeks ago

Hello Claire B, thank you; we appreciate your feedback and are very happy about you choosing our pub on your London visits! We are really proud of the history within our walls! Untill your next visit! CH

Nearby
Covent Garden
Whether you're headed here to check out the multitude
of shops, theaters, cafes, pubs, and restaurants, or
simply to be among the multitude of people who pass
through this pretty part of town, you'll love soaking
up the festive and historic atmosphere in and around
Covent Garden. Even if you don't have tickets to the
opera or a show at one of the many famous theaters
here, don't be surprised if find yourself captivated
...More
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Questions & Answers
steffyd
21 January 2015|
Answer
Response from Foslo | Reviewed this property |
I had Sunday lunch there in July 2014. It was plated.
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$4 - US$12
Cuisine
Meals
Lunch, Dinner, Brunch, After-hours, Drinks
Restaurant features
Reservations, Seating, Waitstaff, Serves Alcohol, Full Bar
Good for
Bar Scene, Local cuisine
Open Hours
Sunday
10:00 AM - 11:00 PM
Monday
10:00 AM - 11:00 PM
Tuesday
10:00 AM - 11:00 PM
Wednesday
10:00 AM - 11:00 PM
Thursday
10:00 AM - 11:30 PM
Friday
10:00 AM - 12:00 AM
Saturday
10:00 AM - 12:00 AM
Location and Contact Information
  • Address: 91-92 The Strand | Wc2r 0dw, London, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > Covent Garden
  • Neighbourhood: Covent Garden
  • Phone Number: +44 20 7379 9883
Description
You will find The Coal Hole in Strand London within a short stroll of Charing Cross, Trafalgar Square and Covent Garden - however you won't find another like it.Step in to discover a traditional pub of unique character, revered for its eclectic range of real ales and its quality pub food, which are served, as they should be, with a generous measure of famous British hospitality.The Coal Hole is one of many rare gems in the Nicholson's collection of great British pubs, reputed for their distinctive buildings, intriguing history and vibrant atmosphere.
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