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The Balcony, Shepherds Bush | Westfield Shopping Centre, London W12 7GE, England
+44 7824 662320
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  • Excellent24%
  • Very good29%
  • Average22%
  • Poor10%
  • Terrible15%
Travellers talk about
“noodle soup” (7 reviews)
“summer rolls” (5 reviews)
“bean sprouts” (4 reviews)
Open Now
11:30 AM - 10:00 PMAll hours
Fast food, Asian, Vietnamese, Soups, Gluten Free Options
$$ - $$$
The Balcony, Shepherds Bush | Westfield Shopping Centre, London W12 7GE, England
All Details
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Reviews (123)
Traveller rating
Traveller type
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1 - 10 of 112 reviews

Reviewed 2 weeks ago via mobile

We tried a chicken soup that was totally tasteless and the fried noodles that mainly were soya and not noodles, we had to ask for soya sauce because they were really boring... I dont recommend :(

Thank Maria C
Reviewed 1 October 2017

I just want to say how pleased I was with my visit at Pho today. Food was great and staff were really helpful. I will be back soon!

Thank Madditru
Reviewed 20 September 2017 via mobile

After a long time without visiting this place, I decided to go again today. My comments: Pros: my wife's Pho (spicy tofu) was good and hot (temperature and spiceness). Cons: clearly the orders didn't follow an order, as more than 10 people that bought after...More

Thank Andre K
Reviewed 31 August 2017

stopped at Pho while shopping at Westfield and it's good to know that I can get vegan and gluten free food here. I was pleasently surprised with the amount of ingredients inside, lots of greens and they gave me chilli oil to make it spicy...More

Thank sambali07
Reviewed 15 August 2017 via mobile

So disappointed, went here to order pho for my daughter. Ask them nicely if they could cut it up in small pieces as my daughter cant chew, their reply was ' i give you a knife and fork' how the hell am i suppose to...More

1  Thank Loanne L
Reviewed 21 July 2017

Don't understand why so many people like it. I went to Pho for just a quick bite before meeting my friends for a proper lunch at Zizzi later. So I only ordered a slow cooked roast beef brisket, a apple and orange juice and a...More

1  Thank Snowbell23514
Reviewed 21 July 2017 via mobile

Good place to go to Vietnamese food. Food, service and price was as expected from a shopping centre outlet.

Thank mdfer3
Reviewed 22 May 2017

I love pho - really, what's not to like? I especially love their beef brisket pho with lots of chillies. One recent visit however has changed my view on the staff's service. I'd like to think that the person taking the order was trying to...More

1  Thank monica2525
Reviewed 12 May 2017

A good selction of Vietnamese food prepared quickly. The service was efficient and the food was ready very fast. A good place to eat to break up the shopping.

Thank CossyWombat
Reviewed 7 May 2017 via mobile

I have been to this Vietnamese restaurant today and I had a noodles soup with beef. I don't usually love soups but this one was absolutely tasty. The portion was huge and I have to say that the service is very fast! I will definitely...More

Thank stellarioborgia
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Nearby Attractions
Westfield London
1,561 reviews
.01 km away
Loftus Road Stadium
117 reviews
.80 km away
Bush Theatre
37 reviews
.37 km away
New Shepherd's Bush Market
46 reviews
.41 km away
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Restaurant Details

Rating summary
  • Food
  • Value
Restaurant features
Seating, Wheelchair Accessible
Good for
Child-friendly, Kids
Open Hours
11:30 AM - 7:00 PM
11:30 AM - 10:00 PM
11:30 AM - 10:00 PM
11:30 AM - 10:00 PM
11:30 AM - 10:00 PM
11:30 AM - 10:00 PM
11:30 AM - 10:00 PM
Location and Contact Information
  • Address: The Balcony, Shepherds Bush | Westfield Shopping Centre, London W12 7GE, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London
  • Phone Number: +44 7824 662320
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