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Carvery and Grill

372 Strand | Strand Palace Hotel, London WC2R 0JJ, England
+44 20 7379 4737
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Overview
  • Excellent30%
  • Very good37%
  • Average19%
  • Poor7%
  • Terrible7%
Travellers talk about
“beef” (74 reviews)
“gammon” (18 reviews)
“soup” (23 reviews)
Open Now
12:00 - 15:00All hours
CUISINES
British, Vegetarian Friendly, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
372 Strand | Strand Palace Hotel, London WC2R 0JJ, England
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Reviews (574)
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1 - 10 of 516 reviews

Reviewed 2 weeks ago via mobile

I understand that this is a high standard hotel and the prices are high because of the place where the restaurant is located but in my opinion it's a little overpriced. However we had the carvery set menu which was with roast meat and I...More

Thank Anna S
Omar H, Manager at Carvery and Grill, responded to this reviewResponded 1 week ago

Dear Guest, Thank you for taking time to review us. It's good to read that you enjoyed the food and service. our aim is to deliver quality food and service. Hope we see you on your next visit. Regards,

Reviewed 4 weeks ago

As a large group Of 40+ we booking the Carvery along with our show at The Aldwych Theatre. Every single person within our group found the food disappointing in the fact that the roast potatoes didn't appear to have seen an oven - they were...More

Thank maggierennie
Omar H, Manager at Carvery and Grill, responded to this reviewResponded 2 weeks ago

Dear guest, I'm sorry to read the experience you had with us. It is not our standard for food and service what you experience. Please accept our sincere apology for the errors you experienced during your dining experience. We have since put training and systems...More

Reviewed 4 weeks ago via mobile

Souless space, lacking in character and atmosphere. Staff are disorganised. Appear officious and pleasant hiwever dont turn up with the goods. For a table of 5 - 1 starter didnt turn up, 3 main courses were wrong, and they forgot the dessert altogether. Whilst food...More

Thank JKlondon09
Omar H, Manager at Carvery and Grill, responded to this reviewResponded 2 weeks ago

I'm sorry to read the experience you had with us. It is not our standard for food and service what you experience and I sincerely hope you give us another chance. We have since put training and systems in place for the miscommunication error so...More

Reviewed 22 May 2017 via mobile

Why you would add 12.5% service onto the bill of a very ordinary help yourself buffet, I don't know. At best it's cheeky, at worst it's daylight robbery ! I didn't realize and also gave a tip so they got over 20% onto an already...More

Thank l0ngw00d
Omar H, Manager at Carvery and Grill, responded to this reviewResponded 2 weeks ago

Thank you for your feedback and taking the time to share your experience with us. I will be looking at these issues, thank you! Hopefully see you again soon.

Reviewed 17 May 2017

we stayed at the strand palace on the sunday evening we decided to try the carvery it was very good we got a good serving of meat and there was plenty of choice of veg

Thank Leigh H
Omar H, Manager at Carvery and Grill, responded to this reviewResponded 2 weeks ago

Dear guest, On behalf of the management, I want to thank you for giving us feedback on your recent visit. Your kind words of praise and encouragement means a lot to us. We will strive hard to exceed your expectation on every visit.

Reviewed 14 May 2017

We stayed at the Strand Palace for a week, and had their buffet breakfast nearly every day. The food was diverse, fresh and plentiful. We had one dinner there and were underwhelmed. The meat was good, but the side dishes in their warming trays were...More

Thank Clock_Doc
Omar H, Manager at Carvery and Grill, responded to this reviewResponded 14 May 2017

Dear Guest, Thank you for your feedback and taking the time to share your experience with us. I'm sorry to read the dinner experience didn't meet your expectation I already have informed executive chef. lastly I would like to thank you for admiring our breakfast...More

Reviewed 12 May 2017

The Carvery serves up a great buffet and ala carte menu. I arrived on a Sunday, so the English Sunday rib roast buffet was on order. The meat was well proared, tender and tasty. The buffet offered and fresh salad bar and ample healthy vegetables....More

Thank Sherm1972
Omar H, Manager at Carvery and Grill, responded to this reviewResponded 14 May 2017

Dear Guest, Thank you for taking time to review us. I'm so happy to hear that you had a wonderful time with us. hope to see you soon. regards, Omar

Reviewed 5 May 2017

I usually have at least one dinner at The Carvery when I'm in London. They always have prime rib, turkey, ham and a roast pork, accompanied by a lovely variety of starters and salads, vegetables and desserts if you save room. Depending on your appetite,...More

Thank DEPOmaha
Omar H, Manager at Carvery and Grill, responded to this reviewResponded 5 May 2017

Dear guest, Firstly I would like to thank you for taking time to review us. We aim to provide a very good service and serve tasty food too. I'm happy to read that you enjoyed both. Hope you come soon to try our new menu

Reviewed 28 April 2017

Very good choice of food in very pleasant surroundings. Staff efficient & friendly particularly Norbert all the way from Romania.

Thank ALE1502
Omar H, Manager at Carvery and Grill, responded to this reviewResponded 30 April 2017

Dear Guest, Thank you for taking time to review us. It's good to read that you enjoyed the food and service. We aim to deliver quality food and service. Hope we see you on your next visit. Regards,

Reviewed 26 April 2017

We enjoyed a lovely 2 course carvery for our Sunday Lunch. However when receiving the bill it was very annoying to see a 12.5% service charge had already been included in the total cost, despite this being "optional" which was stated in the small print...More

1  Thank Sarah H
Omar H, Manager at Carvery and Grill, responded to this reviewResponded 5 May 2017

Dear guest, I'm sorry to read the experience you had with us. It is our new standard for service charge, Please accept our sincere apology for the error that occurred during your dining experience. We have since then put a new training in place for...More

Nearby
Covent Garden
Whether you're headed here to check out the multitude
of shops, theaters, cafes, pubs, and restaurants, or
simply to be among the multitude of people who pass
through this pretty part of town, you'll love soaking
up the festive and historic atmosphere in and around
Covent Garden. Even if you don't have tickets to the
opera or a show at one of the many famous theaters
here, don't be surprised if find yourself captivated
...More
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Nearby Attractions
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Questions & Answers
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Breakfast, Lunch, Dinner, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Buffet
Good for
Business meetings, Groups, Kids, Child-friendly
Open Hours
Sunday
12:00 - 22:00
Monday
12:00 - 15:00
17:00 - 22:00
Tuesday
12:00 - 15:00
17:00 - 22:00
Wednesday
12:00 - 15:00
17:00 - 22:00
Thursday
12:00 - 15:00
17:00 - 22:00
Friday
12:00 - 15:00
17:00 - 22:00
Saturday
12:00 - 15:00
17:00 - 22:00
Location and Contact Information
  • Address: 372 Strand | Strand Palace Hotel, London WC2R 0JJ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > Covent Garden
  • Neighbourhood: Covent Garden
  • Phone Number: +44 20 7379 4737
  • E-mail
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