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New World Chinese

$$ - $$$
Neighbourhood:
Soho
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1 Gerrard Place, London W1D 5PA, England
+44 20 7734 0677
Website
Today
11:00 - 22:30
Closed now
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Hours:
Sun - Sat 11:00 - 22:30
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564 Reviews from our TripAdvisor Community

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Showing 521: English reviews
Toronto, Canada
Level Contributor
11 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 5 days ago NEW via mobile

Delicious Cantonese cuisine . Rice paper prawns and prawn toast delicious . Char ciu with fried noodles out of bounds . Serving bowls on the small side for North American servings . Friendly servers

Helpful?
Thank mona g
London, United Kingdom
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 1 week ago

Given the amount of local competition, you would think that service and first impressions would be key. Not the case here with slow and poor service delivered by sneezy, coughing and non-engaged staff more intent on huddling together and chatting whilst orders were not taken and drinks not delivered. Food was average but plentiful for the 2 of us but... More 

Helpful?
1 Thank Roberthaigh
Dallas, Texas
Level Contributor
11 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 1 week ago

I was startled to see such poor reviews about New World. It is my London dim sum tried-and-true restaurant! Before anyone gets up in my grill about "it's not authentic", know that I've eaten LOTS of dim sum in my life in Chinatowns across the world, I've been to China, and New World's dim sum is utterly fantastic. We went... More 

Helpful?
Thank S R
Cornwall, United Kingdom
Level Contributor
7 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 2 weeks ago

Short story: Very Bad service. Three different waitresses couldn't understand basic English. The food was bland, took ages and the bill had an item added to the final total. The staff look, act and respond like they don't want to be there. STAY CLEAR. Long story: I have fond memories of New world. Whenever my family visited London as a... More 

Helpful?
1 Thank russell t
Lon
2 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 2 weeks ago

I've been coming here for over 20 years, and have usually enjoyed it. Today, though, we had an extra long wait to get a table, and when we were seated had to wait about 20 minutes before we could order tea and drinks. There were only 3 dim sum trolleys for the whole restaurant, so it took another ten minutes... More 

Helpful?
2 Thank BJG11
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 3 weeks ago via mobile

The New World has been a favourite of mine for Dim Sum lunch however after today's diabolical lunch, it will now have to be one that is avoided!! The staff didn't seem to know what to do. We were just sat waiting for the trolleys to go round. Alas, the girls did not know which way to go! Cold dim... More 

Helpful?
1 Thank Jon C
Northamptonshire, United Kingdom
Level Contributor
146 reviews
79 restaurant reviews
common_n_restaurant_reviews_1bd8 101 helpful votes
1 of 5 bubbles Reviewed 3 weeks ago

I have eaten at this restaurant for over 30 years but this visit will be my last. After queuing for the 1 floor that was open out of the 3 we found that they had a full restaurant with only 2 dim sum trolleys running. In the hours time which elapsed the trolleys passed by once with cold dim sum.... More 

Helpful?
1 Thank Judgys
London, United Kingdom
Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 3 weeks ago via mobile

Be careful... this restaurant will add items to your bill so always check before you pay!!!! We had lunch this afternoon and 4-5 extra dim sum items were added to our bill but as my husband and husband a friend paid,I didn't get to check the bill. And they add service charge for sch rubbish rude service!!! Bloody cheek 😩

Helpful?
1 Thank Kiran L
London, United Kingdom
Level Contributor
22 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 3 weeks ago via mobile

We ate here with family and friends. Service is poor with waiters looking at best bored and unhelpful. Food is below average quality and hugely overpriced. We won't be back.

Helpful?
1 Thank Marco G
London, United Kingdom
Level Contributor
10 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 3 weeks ago via mobile

Having been a regular visitor for many years, today's visit was disappointing. The food was fine but the service here was well below acceptable. After a ten minute search for a waiter, I actually went to the kitchen to dig one out. I read similar comments from other diners. There is a clear warning to the owners here. There are... More 

Helpful?
1 Thank Maestro066

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    3 of 5 bubbles
Cuisine
Chinese, Asian
Meals
Lunch, Dinner, After-hours
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Serves Alcohol
Good for
Groups, Kids, Child-friendly
Open Hours
Sunday
11:00 - 22:30
Monday
11:00 - 22:30
Tuesday
11:00 - 22:30
Wednesday
11:00 - 22:30
Thursday
11:00 - 22:30
Friday
11:00 - 22:30
Saturday
11:00 - 22:30
Location and Contact Information
  • Address: 1 Gerrard Place, London W1D 5PA, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > Soho
  • Neighbourhood: Soho
  • Phone Number: +44 20 7734 0677

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of New World Chinese and other visitors
2 questions
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Questions? Get answers from New World Chinese staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Soho

Neighbourhood Profile
Soho
The go-to district for a good time in London, Soho hosts a wealth of world-class theatres and a compelling lineup of cafes, restaurants, pubs, bars, and clubs. At Soho's core is London's original Red Light District and the epicenter of the LGBT scene – and thus the city's hottest nightlife. For shopping enthusiasts, Soho is not only the home of London's greatest concentration of boutique shops, but also the most strategic place to set off on a tour of the world's most celebrated department stores. In the southern part of the neighbourhood lies Chinatown, with its multitude of delicious and affordable restaurants. Closer to the Thames, Chinatown's narrow and teeming lantern-lit lanes spill onto the expansive hub of glitzy Leicester Square.
Explore this neighbourhood