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The Phoenix

$$ - $$$
Neighbourhood:
Westminster
Bar, British, Pub, Gastropub
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14 Palace Street | Victoria, London SW1E 5JA, England
+44 20 7828 8136
Website
Today
11:00 - 00:00
Open now
See all hours
Hours:
Sun 12:00 - 22:30
Mon - Thu 11:00 - 23:30
Fri - Sat 11:00 - 00:00
More Info
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276 Reviews from our TripAdvisor Community

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Showing 241: English reviews
Petersfield, United Kingdom
Level Contributor
13 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 5 days ago NEW

The Phoenix is very attractive from the outside and conveniently located between Buckingham Palace and Victoria station. The main bar is huge and looks like it's designed for heaving after work sessions. We were there for a post marathon lunch on Sunday and it looked like a village hall with tables all around the edge of this whopping great void.... More 

Helpful?
Thank EllyButler
ThePhoenixVic, Sales and Marketing Co-ordinator at The Phoenix, responded to this review

Hello Elly. Thank you for taking the time to write this review, we very much appreciate your feedback. The menu we served on the day you visited is not our standard Sunday menu, as you have mentioned, we were running a reduced menu in order to cater for the vast number of extra customers we get in on the day... More 

Toronto, Canada
Level Contributor
8 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 6 days ago NEW

We ate dinner here our first night in London as it is around the corner from the Nadler Hotel. The service was friendly, relatively fast. The beer batter for the fish is very, very tasty. I could have eaten that meal every day during my stay. Loved the ambience, nice English pub decor. One nice thing is that we were... More 

Helpful?
1 Thank Cathy S
Level Contributor
11 reviews
7 restaurant reviews
Reviewed 1 week ago via mobile

This idyllic little pub was literally right next to our hotel we went for Sunday roast on our first weekend and we're quite impressed. The interior of the main room was open, airy, brightly lit and tastefully appointed. We were seated in a cozy side room with 2 tables just off towards the back courtyard seating. We had the shared... More 

Helpful?
Thank bill C
London
Level Contributor
306 reviews
272 restaurant reviews
common_n_restaurant_reviews_1bd8 148 helpful votes
Reviewed 1 week ago via mobile

I have been here a while ago and ate downstairs. This time we were in the upstairs room which is lovely. Light and airy and tables not too close. The waitress was friendly. However she was the only waitress, so the service could have been better. I'm surprised that Geronimo Inns can't afford more staff. It was really unfair to... More 

Helpful?
Thank LondonToots
London, United Kingdom
Level Contributor
1,640 reviews
743 restaurant reviews
common_n_restaurant_reviews_1bd8 497 helpful votes
Reviewed 2 weeks ago via mobile

This pub or gastropub is situated near Victoria station and in general it is very good to look at. The problem is that while the menu and the wine list in very interesting, the prices and quality do not match. I paid quite a lot of money for a flat glass of Champagne and the nibbles I had were not... More 

Helpful?
Thank Ricardo B
Colorado Springs, Colorado
Level Contributor
6 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

Great pub to visit on your tour. Get super crowded Thursday thru Saturday so arrive early. Great selection of brews.

Helpful?
1 Thank BRSare1
London, United Kingdom
Level Contributor
648 reviews
591 restaurant reviews
common_n_restaurant_reviews_1bd8 211 helpful votes
Reviewed 23 March 2017

Had the venison meatballs which were fairly small in size and number and at £16.50 way too expensive. Fish and chips looked decent but burgers looked overcooked. Ordered 3 hot chocolates but barely warm

Helpful?
Thank beverleydave
Lossiemouth, United Kingdom
Level Contributor
17 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 19 March 2017

excellent staff, well overpriced food. drink ok. am disabled and ladies' toilet upstairs and broken. I do not regard this as trivial.

Helpful?
Thank Tatty61
Newcastle upon Tyne, United Kingdom
Level Contributor
219 reviews
121 restaurant reviews
common_n_restaurant_reviews_1bd8 107 helpful votes
Reviewed 13 March 2017 via mobile

We stopped off here as we're we're passing and felt hungry. A good call, lovely pub, very good food accompanied by Camden beers. Recommend

Helpful?
1 Thank intrepidexplorersid
London, United Kingdom
Level Contributor
36 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
Reviewed 10 March 2017

We had the misfortune to have lunch here before a show next door yesterday,9th March. My husband had the fish and chips, which we had both had on a previous visit about a year ago. It looked disgusting and the fish was grey and slimy,my husband had eaten some with the batter before he saw the state of the fish.... More 

Helpful?
Thank Ronda286

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
US$18 - US$38
Cuisine
Bar, British, Pub, Gastropub
Meals
Brunch, Lunch, Dinner, Drinks
Restaurant features
Outdoor Seating, Highchairs Available, Reservations, Seating, Waitstaff, Television, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi
Good for
Local cuisine, Bar Scene, Groups
Open Hours
Sunday
12:00 - 22:30
Monday
11:00 - 23:30
Tuesday
11:00 - 23:30
Wednesday
11:00 - 23:30
Thursday
11:00 - 23:30
Friday
11:00 - 00:00
Saturday
11:00 - 00:00
Location and Contact Information
  • Address: 14 Palace Street | Victoria, London SW1E 5JA, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > Westminster
  • Neighbourhood: Westminster
  • Phone Number: +44 20 7828 8136
Description
Whether you've just popped in to see the Queen but didn't fancy staying for tea, are catching a show at the theatre next door or just feel like lingering over a pint before facing the hustle and bustle of Victoria, we have the perfect place for you.

The Phoenix, just 5 minutes from Victoria Station, is alive in the week with office workers and on the weekend the hubbub comes from the tourists popping into Buckingham Palace. Our menu showcases the fresh seasonal ingredients whilst reminding all how good traditional British food can be. The large bar is a mix and match of tables, armchairs, with space at the bar for those wanting to sample the real ales or a fine fine glass of wine.

The Upstairs Bar is ideal for meetings, dinners, drinks and more. Out the back is the garden delightful for a light lunch or after work libation. The Royal Family have a delightful local.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Phoenix and other visitors
1 question
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10 months ago

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Questions? Get answers from The Phoenix staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Westminster

Neighbourhood Profile
Westminster
If you only had an afternoon to experience London on a grand scale, Westminster would be a wise place to start. The ornate Houses of Parliament and Westminster Abbey sit adjacent at a corner of Parliament Square, and a short stroll along The Mall leads to Buckingham Palace. Trafalgar Square and Nelson's Column are just up the road as well. As captivating as the architecture is, the wonders of Mother Nature are highlights of the area too. St James's Park (arguably London's loveliest), the expansive Green Park, and pedestrian friendly tree lined paths along the river showcase the exquisite manicure provided by English gardeners. Just beyond the landmarks and the gorgeous outdoor spaces, quiet residential squares and age old local pubs offer a more subdued take on this global seat of power in the heart of London.
Explore this neighbourhood