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The Rose Lounge

Sofitel St James | Sofitel London St James, London SW1Y 4AN, England
+44 20 7747 2200
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Overview
  • Excellent62%
  • Very good20%
  • Average9%
  • Poor3%
  • Terrible6%
Travellers talk about
“lemon curd” (13 reviews)
“scones” (46 reviews)
“afternoon tea” (57 reviews)
Closed Now
All hours
CUISINES
British, International, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Sofitel St James | Sofitel London St James, London SW1Y 4AN, England
All Details
Write a ReviewReviews (128)
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1 - 10 of 108 reviews

Reviewed 1 week ago via mobile

On arrival we were ignored by the staff (plentiful in an almost empty restaurant) that was busy talking amongst themselves but eventually caught someone’s attention. Waiter took our coat and showed us to our table. We were given the afternoon tea menu and option and...More

Thank marita k
N_Pesty, General Manager at The Rose Lounge, responded to this reviewResponded 2 days ago

Dear madam, I thank you for your feedback. I am terribly sorry for the waiting time as well as for the mistake on your tea order. This is absolutely unacceptable. I will ensure it doesn't happen again as those behaviours do not reflect our normal...More

Reviewed 2 weeks ago via mobile

Beautiful centrally located rose room for afternoon tea at reasonable price in london. Charming atmosphere great service and ambiance

Thank nancys
N_Pesty, General Manager at The Rose Lounge, responded to this reviewResponded 2 days ago

Dear guest, I thank you for your positive feedback. I am glad to hear that you have had a very enjoyable experience with us. We look forward to welcoming you back. A bientot. Nicolas Pesty General Manager Sofitel London St James

Reviewed 2 weeks ago via mobile

A small cosy lounge in the Balcon hotel. Very relaxing with a harpist. Oh and the tea was delicious. Plentiful supply of small very tasty sandwiches, mini scones (the lemon curd was to die for) and delicious pastries. We'd never seen such a large choice...More

Thank Ivor L
N_Pesty, General Manager at The Rose Lounge, responded to this reviewResponded 1 week ago

Dear guest, Thank you so much for this very positive feedback. I am truly pleased to read that you have had such a lovely Afternoon Tea experience in our Rose Lounge. We look forward to your next visits. A bientot. Nicolas Pesty General Manager Sofitel...More

Reviewed 5 November 2017 via mobile

The best word to describe the Rose Longe is cozy. The warmly decorated lounge is reminiscent of a grandmothers parlor in a comforting way. Service was very welcoming, albeit slow at times. However there is no rush, it’s comforting to sit and enjoy the tea...More

1  Thank DrZ0621
N_Pesty, General Manager at The Rose Lounge, responded to this reviewResponded 3 weeks ago

Dear guest, Thank you for this delightful feedback. Indeed we have created a heaven of peace in The Rose Lounge and I am glad you have enjoyed it so much. Thank you also for your compliments regarding the tasty Afternoon Tea. We look forward to...More

Reviewed 25 October 2017

Second time I have visited The Rose Lounge ,and must say great food . and decent customer service. Highly recommend!

Thank 110irisl
N_Pesty, General Manager at The Rose Lounge, responded to this reviewResponded 3 weeks ago

Dear guest, I thank you for recommending The Rose Lounge. This is our utmost reward! We look forward to your next visits. A bientot. Nicolas Pesty General Manager Sofitel London St James

Reviewed 2 October 2017

My friend and I had not seen each other for a while and decided to catch up over afternoon tea. We chose the Rose Lounge as it sounded good. We had to wait a little while for someone to see to us and show us...More

Thank Elizabeth O
N_Pesty, General Manager at The Rose Lounge, responded to this reviewResponded 10 October 2017

Dear Guest, Many thanks for your review. I am really pleased to know that you had a good time catching up with your friend and enjoyed our afternoon tea. However, I am sorry to hear that you were a bit disappointed by the scones and...More

Reviewed 1 October 2017 via mobile

I took my niece here for afternoon tea. The food was superb with a lovely choice of sandwiches, scones and pastries. We were offered more sandwiches and hot water for our tea. Service was excellent. A harpist played while we ate and the ambience was...More

Thank pickjo
N_Pesty, General Manager at The Rose Lounge, responded to this reviewResponded 3 October 2017

Dear guests, I thank you for such positive feedback. Thank you for recommending the Rose Lounge at Sofitel London St James. A bientot. Nicolas Pesty General Manager Sofitel London St James

Reviewed 20 September 2017

I had an afternoon tea at The Lounge Rose and it was a so fascinating experience. The decorations are superbe like the tea selections and the food. Impossible to miss if you are in London! Is inside the Sofitel London St James hotel

Thank Carolina o
N_Pesty, General Manager at The Rose Lounge, responded to this reviewResponded 3 October 2017

Dear madam, Thank you so much for such a lovely feedback. We look forward to welcoming you back when you return to London. A bientot. Nicolas Pesty General Manager Sofitel London St James

Reviewed 1 September 2017

As any Sofitel, this hotel does not deceive. It was a very relaxing and cozy trip thanks in part to this hotel.

1  Thank Tud100
N_Pesty, General Manager at The Rose Lounge, responded to this reviewResponded 15 September 2017

Dear guest, I thank you for your kind words. We look forward to welcoming you back. A bientot. Nicolas Pesty General Manager Sofitel London St James

Reviewed 9 August 2017

Everything was excellent. Fantastic service, delicious food, decor, atmosphere. It was a wish on my daughter and I visiting London for the first time. We were so happy about our choice. It is the best quality/price definitely.. My husband wanted the Savoy Closest to our...More

1  Thank Berlinia W
N_Pesty, General Manager at The Rose Lounge, responded to this reviewResponded 10 August 2017

Dear guest, Thank you for your positive feedback. I am really glad to hear that the whole family enjoyed themselves during your Afternoon Tea experience in our Rose Lounge. We look forward to welcoming you back. A bientot. Nicolas Pesty General Manager Sofitel London St...More

Nearby
St. James's
Perennially fashionable since the days of Henry VIII,
the aristocratic “Clubland” of St James's is a premier
destination for high end craft and bespoke design.
Here you’ll lose count of the Royal Warrants (which
indicate that the Royal Family patronizes the
establishment) seen in shop front windows, even during
a short stroll to bordering Green Park or St James’s
Park. With the brightly lit and constantly buzzing
...More
Nearby Restaurants
Estiatorio Milos
349 reviews
.09 km away
The Balcon
1,170 reviews
.03 km away
Brumus - Haymarket Hotel
744 reviews
.11 km away
Aquavit
201 reviews
.16 km away
Nearby Attractions
Her Majesty's Theatre London
801 reviews
.11 km away
Harold Pinter Theatre
465 reviews
.22 km away
Haymarket Theatre Royal
493 reviews
.15 km away
Mall Galleries
64 reviews
.23 km away
Ask a question
Questions & Answers
jacqueline r
23 May 2017|
Answer
Response from N_Pesty | Property representative |
Dear madam, We do indeed have a Pre-Theatre Menu served in our restaurant The Balcon and also in our St James's Bar if you wish so. We look forward to welcoming you. Best regards. Nicolas Pesty General Manager Sofitel London... More
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$33 - US$47
Meals
Breakfast, Lunch, Drinks
Restaurant features
Reservations, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol
Good for
Romantic
Open Hours
Sunday
8:00 AM - 7:30 PM
Monday
8:00 AM - 7:30 PM
Tuesday
8:00 AM - 7:30 PM
Wednesday
8:00 AM - 7:30 PM
Thursday
8:00 AM - 7:30 PM
Friday
8:00 AM - 7:30 PM
Saturday
8:00 AM - 7:30 PM
Location and Contact Information
  • Address: Sofitel St James | Sofitel London St James, London SW1Y 4AN, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > St. James's
  • Neighbourhood: St. James's
  • Phone Number: +44 20 7747 2200
  • E-mail
  • This restaurant is at Sofitel London St James
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