We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Carnaby Restaurant

#15,502 of 18,149 Restaurants in London}
$$ - $$$British
19-21 Great Marlborough Street | Courthouse Hotel, London W1F 7HL, England
+44 20 7297 5555
Website
Save
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Neighbourhoods
Neighbourhoods
Overview
  • Excellent17%
  • Very good14%
  • Average18%
  • Poor29%
  • Terrible22%
Travellers talk about
Closed Now
All hours
CUISINES
British
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
19-21 Great Marlborough Street | Courthouse Hotel, London W1F 7HL, England
All Details
Write a Review
Reviews (95)
Traveller rating
Traveller type
Time of year
Language

1 - 10 of 91 reviews

Reviewed 15 October 2017

We recently visited hear on a Red Letter day experience. While the staff were very friendly the food was average, we had two sandwiches each only but the cakes were ok. Very slow and very average.

Thank Johny_31uk
Reviewed 15 October 2017 via mobile

AVOID...I don't really know where to start but I don't know how this even has 3 stars on here. We came as a 2 course dinner with champagne after seeing a movie at the courthouse cinema. We were shown in to the restaurant which seemed...More

Thank hathatmomo
Reviewed 12 October 2017 via mobile

We had booked for afternoon tea through a red letter day experience. Arrived at the restaurant and they had not been informed of our booking. Waitress was friendly and seated us. Took longer than it should have done for her to return to the table...More

Thank Alice R
Reviewed 25 September 2017

We arrived having made a reservation for lunch in advance, stating that there would be vegetarians. Id checked the set menu before booking - all fine. We arrived to the brasserie being laid out for afternoon tea. The waitress quickly cleared the table and laid...More

Thank dlbKent
Reviewed 4 August 2017 via mobile

Booked through virgin experience. Very easy . Easy to boom. Pleasant staff upon arrival. Lovely bright room. Busy but nice. Champagne upon arrival.plenty if time to relax. Good choice if sandwiches and cakez. Choice of hit drinks. Excellent. Really enjoyed it.

Thank lbowen14143
Reviewed 2 August 2017 via mobile

I called to book an afternoon tea for 8 people, but had a simple question about a dietary requirement. The women on the phone was rude, abrupt, and rushed me off the phone without bothering to even ask a co worker. After transferring me to...More

Thank Reri-Travel
Reviewed 23 July 2017 via mobile

Writing this review while still waiting for the main course. Been waiting 60 minutes so far. Can't tell you what the food is like I'm afraid. Don't bother.

2  Thank Cholomley
Reviewed 30 June 2017

we got this as an xmas gift to go for champagne afternoon tea combined with a thames river trip we was really looking forward to it on arrival we were shown into a quite small bland room not much character more like café standard no...More

Thank babeUnitedKingdom
Roy S, General Manager at Carnaby Restaurant, responded to this reviewResponded 10 July 2017

Dear Babeunitedkingdom, Thank you for your recent visit to Carnaby Brasserie. Hope you enjoyed the Thames River cruise and the afternoon tea afterwards. Some parts of the Carnaby brasserie are listed and therefore we cant do much about this. This does not go for the...More

Reviewed 23 June 2017

Booked this from a link after booking tickets for the Palladium. Arrived 10 mins before our 6pm booking. Only two other people in. Ordered drinks and given menu for PRE theatre booking, English classic menu, two courses which had been paid for in advance. I...More

Thank AnnieblueWorthy
Roy S, General Manager at Carnaby Restaurant, responded to this reviewResponded 10 July 2017

Dear AnnieblueWorthy, Thank you for your comments and sorry to hear that you had to wait for your food. The idea about a Pre-Theatre dinner is for it to be served quickly and on time so that you have time to spare before seeing the...More

Reviewed 8 June 2017 via mobile

Had an afternoon tea booked....when we arrived...We were greeted and taken to our seats where we were given a glass of champagne each. We were asked to show the booking reference. I showed the email that was sent to me by your team. We were...More

Thank Kaynav
Roy S, General Manager at Carnaby Restaurant, responded to this reviewResponded 10 July 2017

Dear Kaynav, I believe the team has been in touch with you via email to resolve your complaint. Thank you for bringing this to our attention

Nearby
Soho
The go-to district for a good time in London, Soho
hosts a wealth of world-class theatres and a
compelling lineup of cafes, restaurants, pubs, bars,
and clubs. At Soho's core is London's original Red
Light District and the epicenter of the LGBT scene –
and thus the city's hottest nightlife. For shopping
enthusiasts, Soho is not only the home of London's
greatest concentration of boutique shops, but also the
...More
Nearby Restaurants
Kua 'Aina - Carnaby Street
782 reviews
.07 km away
Choccywoccydoodah
938 reviews
.06 km away
Ping Pong Soho
1,221 reviews
.05 km away
Spaghetti House
452 reviews
.05 km away
Nearby Attractions
London Palladium
1,324 reviews
.15 km away
Carnaby Street
1,059 reviews
.12 km away
Photographers' Gallery
185 reviews
.10 km away
I Can't Sing! - London Theatreland
57 reviews
.09 km away
Questions & Answers
Get quick answers from Carnaby Restaurant staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Submit
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$20 - US$53
Cuisine
Meals
Lunch, Dinner
Restaurant features
Waitstaff, Accepts American Express, Accepts Mastercard, Accepts Visa, Reservations, Seating, Serves Alcohol, Highchairs Available, Accepts Credit Cards
Open Hours
Sunday
11:30 AM - 11:00 PM
Monday
11:30 AM - 11:00 PM
Tuesday
11:30 AM - 11:00 PM
Wednesday
11:30 AM - 11:00 PM
Thursday
11:30 AM - 11:00 PM
Friday
11:30 AM - 11:00 PM
Saturday
11:30 AM - 11:00 PM
Location and Contact Information
  • Address: 19-21 Great Marlborough Street | Courthouse Hotel, London W1F 7HL, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > Soho
  • Neighbourhood: Soho
  • Phone Number: +44 20 7297 5555
  • This restaurant is at Courthouse Hotel
Description
With a fantastic location in the West End, directly opposite the famed street and namesake, Carnaby is a bright and modern brasserie, serving lunch, dinner, afternoon tea and casual refreshments throughout the day. Located next to the London Palladium Theatre, Carnaby Brasserie is ideal for pre or post thearte dinner, casual lunches, or just a long and leisurely afternoon tea with friends, The Carnaby is a welcoming and vibrant eatery for every occasion.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing