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Big Easy - Chelsea

#780 of 17,514 Restaurants in London
Certificate of Excellence
$$ - $$$
Neighbourhood:
Chelsea
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332-334 Kings Road, London SW3 5UR, England (Paultons Square)
+44 20 7352 4071
Website
Today
12:00 - 00:00
Closed now
All hours
Hours:
Sun 12:00 - 22:30
Mon - Thu 12:00 - 23:00
Fri - Sat 12:00 - 00:00
More Info
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1,535 Reviews from our TripAdvisor Community

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Showing 1,432: English reviews
London, United Kingdom
Level Contributor
5 reviews
5 restaurant reviews
5 of 5 bubbles Reviewed 2 days ago NEW

For beginning I would like to say that this branch is my favourite one :) Delicious food, great atmosphere, staff super-friendly, ready to offer another drink no matter how busy restaurant is at the moment, that's why I think that "service charge" which WHOLE goes to the company (employees receiving fixed hourly rate) is not the best solution. If you... More 

Helpful?
Thank ladystardust26
BigEasy-Chelsea, Manager at Big Easy - Chelsea, responded to this review

Dear Ladystardust26, Thank you for taking the time to write a review about Big Easy. We appreciate your great comments about our restaurant, especially regarding our food and service. We look forward to welcoming you back again soon. The Management Team More 

High Wycombe, United Kingdom
Level Contributor
46 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

We popped in on a Saturday lunchtime as we were passing. We had the unlimited offer and both chose the Lobster Rolls. The food was wonderful, and I wold have gone back in the evening for more if we weren't already booked up. The drinks were kept topped up, and the staff were very relaxed and friendly. Very highly recommended.

Helpful?
Thank AndrewT42
BigEasy-Chelsea, Manager at Big Easy - Chelsea, responded to this review

Dear AndrewT42, Thank you for taking the time to write a review about Big Easy. We appreciate your rave review of our restaurant especially regarding our Boozy brunch offer and our delicious food. We will also pass on your kind words to our staff who made your experience so memorable. We look forward to welcoming you back again soon. The... More 

Level Contributor
11 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW via mobile

My partner booked for my birthday and we had an awesome meal and cocktails. The staff and atmosphere was great. We will be coming back again for sure. Fantastic

Helpful?
Thank Vicki P
BigEasy-Chelsea, Manager at Big Easy - Chelsea, responded to this review

Dear Vicki P, Thank you for taking the time to write a review about Big Easy. We appreciate your great comments about our restaurant, and are so glad you enjoyed our food and cocktails. We will pass on to the staff your comments too. We look forward to welcoming you back again soon. The Management Team More 

Oslo, Norway
Level Contributor
52 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed 5 days ago NEW via mobile

Located West end of the shopping part of kings road. Cool place and food + drink are awesome. Shown to a table in the basement at five oclock saturday afternoon. Concidering wether the noiselevel is bareable or not. Really loud!! But one drink and a crab starter later we were fine. Awesome chicken, ribs, lobster and jumbo shrimps! Margaritas and... More 

Helpful?
Thank Rune650
Aix-en-Provence, France
Level Contributor
6 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 1 week ago

Worst experience ever! We were 4 Americans in London for Thanksgiving. This restaurant advertised that they offered a Thanksgiving meal so we decided to go there. We reserved a table at the restaurant for 9:30; when we arrived, no table was available and the host was rude. At 10:10, we were informed that a table was available BUT it was... More 

Helpful?
1 Thank WilliamHop
BigEasy-Chelsea, Manager at Big Easy - Chelsea, responded to this review

Dear WilliamHop, Thank you for taking the time to write a review about our restaurant. We are sorry to hear that your experience did not meet your expectations. We are serious about taking our customer comments on board and wish to apologise for the whole matter, as we always wish to satisfy all our guests. We would like to look... More 

Hayes, United Kingdom
Level Contributor
7 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 1 week ago

After going to The Jewel in the afternoon of the 10th November for my 50th birthday. I was very much looking forward to Big Easy as it came recommended. On making my booking, I did mention that it was my 50th which as you can imagine is NOT just any birthday. No mention was made to me at all. It... More 

Helpful?
Thank SoniaBB88
BigEasy-Chelsea, Manager at Big Easy - Chelsea, responded to this review

Dear SoniaBB88, Thank you for taking the time to write a review about our restaurant. We are sorry to hear that your experience did not meet your expectations. We are serious about taking our customer comments on board and want to address the concerns you had regarding this miscommunication about your birthday. We would like to look into this issue... More 

Haslemere, United Kingdom
Level Contributor
6 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 1 week ago

Lovely food, great vibe and a real experience. Highly recommended if you want a party atmosphere. The Lobster was amazing.

Helpful?
Thank Steve C
BigEasy-Chelsea, Manager at Big Easy - Chelsea, responded to this review

Dear Steve C, Thank you for taking the time to drop a great review. We apreciate your kind words and we hope to see you again very soon. The managing team More 

Level Contributor
25 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 47 helpful votes
1 of 5 bubbles Reviewed 1 week ago via mobile

Not a nice place. Cold brunch. Not clean, feels dusty. Plus mens toilet sink is broken, water dripped all over my expensive suede boots. (Staff laughed when i mentioned it) Staff not on the ball. Left waiting for drinks. Staff not very polite. Had to make a complaint to management about staff. Would never go back.

Helpful?
2 Thank Ldot12345
BigEasy-Chelsea, Manager at Big Easy - Chelsea, responded to this review

Dear Ldot12345, Thank you for taking the time to write a review about our restaurant. We are sorry to hear that your experience did not meet your expectations. We are serious about taking our customer comments on board and want to address the concerns you've had regarding our staff and the time you spent with us. We would like to... More 

Level Contributor
19 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 1 week ago via mobile

Booked a table on a busy Friday night. Food served on time and all the staff on good form. Enjoyed everything (lobster could have been a bit bigger) including the Oreo milkshake! In the drinks menu they have Bollinger NV champagne at £55 a bottle. Even at a discount store like Majestic it's £42 a bottle. If you have something... More 

Helpful?
Thank William C
BigEasy-Chelsea, Manager at Big Easy - Chelsea, responded to this review

Dear William C Thank you for taking the time to write a review about Big Easy. We appreciate your great comments about our restaurant, especially regarding the food and service. Thank you also for the kind comments on the great prices we have on our wines and champagnes. We look forward to welcoming you back again soon. The Management Team More 

St Albans, United Kingdom
Level Contributor
131 reviews
71 restaurant reviews
common_n_restaurant_reviews_1bd8 52 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

Fantastic food, decent portions, friendly and attentive staff and a brilliant atmosphere make this a great restaurant! The lobster is the best I've tasted away from a seaside restaurant and the mac n cheese was heavenly!! I will be back again :)

Helpful?
Thank Rufio131
BigEasy-Chelsea, Manager at Big Easy - Chelsea, responded to this review

Dear Rufio131, Thank you so much for taking the time to write such a raving review. We are so happy to hear you found every aspect to be so great. We shall pass on your kind words to the staff. Our lobsters will be waiting for you on your next visit! Many thanks, The managing team More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
US$40 - US$50
Cuisine
American, Seafood, Barbecue
Meals
Brunch, Lunch, Dinner, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Highchairs Available, Serves Alcohol, Full Bar
Dining Style
Casual Dining
Good for
Kids, Child-friendly, Groups, Bar Scene, Special Occasion Dining
Open Hours
Sunday
12:00 - 22:30
Monday
12:00 - 23:00
Tuesday
12:00 - 23:00
Wednesday
12:00 - 23:00
Thursday
12:00 - 23:00
Friday
12:00 - 00:00
Saturday
12:00 - 00:00
Location and Contact Information
  • Address: 332-334 Kings Road, London SW3 5UR, England
    (Paultons Square)
  • Public Transportation: Bus 11, 19 and 22. 20 minute walk from Sloane Square and South Kensington Underground Stations
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > Chelsea
  • Neighbourhood: Chelsea
  • Phone Number: +44 20 7352 4071

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Big Easy - Chelsea and other visitors
2 questions
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Newcastle upon Tyne, United Kingdom
over a year ago

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Questions? Get answers from Big Easy - Chelsea staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Chelsea

Neighbourhood Profile
Chelsea
Wealth courses through The King's Road, Chelsea's upmarket artery of West London life packed with shops, eateries and glitzy nightspots. For people-watching at its best and luxury retail therapy that's largely unrivalled, this area cannot be missed. But if this showy street starts to overwhelm or a moment of price tag shock sends you reeling, a quick detour down pretty much any of many King's Road veins will reveal a quieter side of Chelsea. Here the stately Royal Hospital hosts its world-famous flower show, and the Thames rolls along at a lazy pace, with leafy Battersea Park and its Peace Pagoda beckoning from across the river.
Explore this neighbourhood