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The Parlour

$$ - $$$
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181 Piccadilly | Fortnum & Mason, London W1A 1ER, England
+44 20 7734 8040
10:00 - 21:00
Closed now
See all hours
Sun 12:00 - 18:00
Mon - Sat 10:00 - 21:00
More Info
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490 Reviews from our TripAdvisor Community

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Showing 436: English reviews
Chalfont St. Giles, United Kingdom
Level Contributor
93 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed 4 days ago NEW via mobile

Fortnum and Mason is my favourite department store in London and this is a little gem :) Really gorgeous decor and lovely food - especially love the ice cream! 🍧 A bit pricey but worth it :)

Thank Ruth C
London, United Kingdom
Level Contributor
47 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 5 days ago NEW via mobile

We went as a treat. The chocolosso was yum and the mango sorbet is delicious. Staff are really friendly and the setting is fun. We really enjoyed it but felt £15 total Was a little steep. Go for a treat.

Thank hanp86
Maidenhead, UK
Level Contributor
500 reviews
265 restaurant reviews
common_n_restaurant_reviews_1bd8 386 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

Just visited for sorbet. We were happily shown a table and offered the menu. One portion of mango and one raspberry. Nice glass dish and good portions. Service great. Nice stop for something quick.

Thank expectant customer
Sheffield, United Kingdom
Level Contributor
29 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

Went for my 30th birthday on Saturday just gone. Lovely experience. Food was delicious, I had the welsh rarebit which was very tasty! The scones and cake selection were great and loved them all. What made the experience was the customer service, we were looked after by a Spanish waiter apologies I can't remember his name but he really looked... More 

Thank Sarah B
Level Contributor
154 reviews
96 restaurant reviews
common_n_restaurant_reviews_1bd8 95 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago

We were shopping in the wonderful Fortnum & Mason and came across the Parlour which was essentially a Ice Cream parlour and a tea shop in one.Its all very nicely done and the tea and ice cream were exceptionally tasty. £4.00 per scoop and me and my son has 2 each and 2 pots of tea all for a total... More 

Thank Zoo7Zoo
Level Contributor
90 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

We had about a 30 minute waitr to be seated BUT this was the second Sunday prior to Christmas! Everything we had tasted gorgeous. The Gin and Tonic Sorbet was to die for. Of course it's not a cheap establishment we expected that £10 a portion, but on top there's a whopping 20 percent service charge added automatically. (optional but... More 

Thank pildyboys
Level Contributor
36 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
3 of 5 bubbles Reviewed 15 February 2017 via mobile

This seemed a great place to visit for half term treat. On the board outside the entrance it states a children's menu/options available. When we asked for this, the waiter looked blank! We asked again and we're not offered a menu, but we're simply told we could get a cheese toastie with tomato or ham!!!!! This is not a children's... More 

Thank Luckysquirrel4
London, United Kingdom
Level Contributor
139 reviews
74 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed 14 February 2017

Peaceful and quiet when we visited on a Monday morning just for coffees which were delicious and served with a tiny ice-cream. Delightful surroundings and no complaints about the service. Expensive but worth it for a treat.

Thank Carol G
London, United Kingdom
Level Contributor
9 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 30 January 2017

A 'London institution' that we went to as a treat. It was Very nice, but not really anything to write home about and very expensive for what was on offer. Don't think we would go again unless we win the lottery!

Thank lukedwards
Greater London, United Kingdom
Level Contributor
34 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 29 January 2017

Used to love taking the children and adult friends and family for ice cream. Well where has all the "sundaes" gone. The Fountain gone the re-launched Parlour had done it justice with a great range of sundaes. Limited boring flavours and sundae choices, far better Ice cream Parlours around. Really lacks imagination and now very overpriced.

Thank Findaly

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    4 of 5 bubbles
Average prices
US$31 - US$43
British, Vegetarian Friendly, Gluten Free Options
Breakfast, Lunch, Dinner, Brunch
Restaurant features
Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol
Dining Style
Casual Elegant
Good for
Special Occasion Dining, Kids, Child-friendly
Open Hours
12:00 - 18:00
10:00 - 21:00
10:00 - 21:00
10:00 - 21:00
10:00 - 21:00
10:00 - 21:00
10:00 - 21:00
Location and Contact Information
  • Address: 181 Piccadilly | Fortnum & Mason, London W1A 1ER, England
  • Public Transportation: Piccadilly Circus (Bakerloo & Piccadilly lines) and Green Park (Jubilee, Victoria & Piccadilly lines) Bus no. 9, 14, 19, 22, 38
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > Mayfair
  • Neighbourhood: Mayfair
  • Phone Number: +44 20 7734 8040

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Parlour and other visitors
3 questions
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Doncaster, United Kingdom
over a year ago
Worcester, United Kingdom

See all questions (3)

Questions? Get answers from The Parlour staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Mayfair

Neighbourhood Profile
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
Explore this neighbourhood