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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Bar, British, Pub
Special Diets
Vegetarian Friendly, Gluten Free Options
Meals
Lunch, Dinner, Brunch, After-hours, Drinks
View all details
meals, features
Reviews (275)
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275 results
Traveller rating
120
39
25
32
59
Traveller type
Time of year
LanguageEnglish
Traveller rating
120
39
25
32
59
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Reviewed 2 weeks ago

I went there today and tried to make an order. The lady was pleasant enough, but didn't want to take our order as she said 'we prefer' you to download our app', I don't download on my phone, so my son did. We struggled getting...the order up and asked if we could just place the order with her: 'No you need to down load the app". We walked out. What about people who don't have a phone? I now know why there was only a tiny fraction of the tables with customers...More

Date of visit: July 2021
Helpful?
General Manager A, Manager at The Coulby Farm Sizzling Pubs, responded to this reviewResponded 5 days ago

Liz T, it's upsetting to hear that you did not receive the top-notch service we strive to provide. It is discouraging to learn of your experience with us. Your feedback helps us improve and we would like to learn more about how we can make...More

Reviewed 23 May 2021 via mobile

Visited the Coulby Farm. Staff extremely friendly. COVID safe. Rules and regulations followed. Would recommend this pub to anyone. Brilliant night.

Date of visit: May 2021
Helpful?
Reviewed 22 May 2021

After a slight change in the menu ingredients and a little mix up with the order that was quickly resolved, the landlord was very apologetic and very accommodating 5 star service. Excellent and can't recommend enough.

Date of visit: May 2021
Helpful?
Reviewed 26 September 2020

Booked a table for two for drinks for 8pm. Tried to order another drink at 9.20pm. Was told they had stopped serving! No indication that 'last orders' was 9pm, one hour before closing. Ridiculous! Are they purposely trying to deter customers from going? They have...succeeded with us. Never again!More

Date of visit: September 2020
Helpful?
Reviewed 9 September 2020

Went for the final "Eat Out to Help Out". Apparently Half price = Half quality. We bought veggie lasagna (which was horrid, tart & acrid) which came with a bad undressed salad. Mac cheese which was clawing and bland. & a few starters. The loaded...garlic bread was fantastic but the seasoned fries were just fries and the loaded potato skins where dried out potato with some cheese sauce, not actual cheese poured on them. Honestly the whole thing was disgusting, They covered the social distancing well but the place was full of flies I was wearing shorts & I could feel them hitting my legs whilst i was trying to eat. Really not good.More

Date of visit: September 2020
Helpful?
GeneralManagerAA, Manager at The Coulby Farm Sizzling Pubs, responded to this reviewResponded 16 September 2020

282glennc, we're disappointed to hear of the negative experience you had at our location. We truly appreciate your honest feedback. 282glennc, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity...More

Reviewed 1 September 2020

I've been here to eat quite a lot of times and everytime the foods always been lovely and service is great. However its probably because 50% was on that I didn't have the best service or meals. When we first came in the manager seemed...very stressed, (which is understandable as they seemed to be under pressure to get peoples food out) and told us we had just over an hour on our table when other people with less people had an hour and half and some had 2 hours. We all felt very rushed and as we had children with us this isn't very good as kids are very slow eaters. I just don't understand why you would give tables less time to fit more in when the staff already seemed stressed and very busy. The guy who brought the food over was lovely and although he was rushing round all over he made sure we had everything we needed. When the food came out 3 meals were only slightly warm which is good for kids but not for adults who like their food to come hot. Sweet potato fries were lovely. And the kids make your own sundae dessert looked great! I will definitely come back but when it isn't help to eat.More

Date of visit: August 2020
Helpful?
GeneralManagerAA, Manager at The Coulby Farm Sizzling Pubs, responded to this reviewResponded 3 September 2020

Hello Ndc363, we appreciate you taking the time to leave us this feedback. Its always great to hear that you enjoy coming and dining with us! I can only apologise for this day you mention. I remember it well! Firstly sorry for looking so stressed...More

Reviewed 31 August 2020

Waited 35 minutes for food and when we received the food the chips were cold & was hardly anyone in! There was no toilet roll in the ladies toilets and the cleanliness was very poor indeed, the floor needs a good scrub and the sinks...were dirtyMore

Date of visit: August 2020
Helpful?
GeneralManagerAA, Owner at The Coulby Farm Sizzling Pubs, responded to this reviewResponded 3 September 2020

Sue_jac58, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve.

Reviewed 21 August 2020 via mobile

Such a warm and welcoming pub !. The staff are so helpful and work so hard to try and please the customers. The food is really good at competitive prices, along with a reward scheme. Highly recommended.More

Date of visit: August 2020
Helpful?1  
GeneralManagerAA, Manager at The Coulby Farm Sizzling Pubs, responded to this reviewResponded 1 September 2020

Gilloco, reviews like this give us motivation and help us ensure we provide high-quality care. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach...More

Reviewed 15 August 2020

Visited today at around dinner time and the resturant was very cozy, waitress was very bubbly and attentive, very safe and sanitised and the chicken platter I highly recommend. can't believe I haven't visited before! Will be visiting again.More

Date of visit: August 2020
Helpful?
GeneralManagerAA, Manager at The Coulby Farm Sizzling Pubs, responded to this reviewResponded 17 August 2020

Hi Diclae64, thank you so much for your positive comments about Coulby Farm! We appreciate your positive review about your recent experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience...More

Reviewed 3 February 2020 via mobile

We made a booking for Sunday family lunch on my trip from Australia, We booked a table 2pm. We arrived at 1:30pm and luckily our table was ready, We order our food and drink from the bar, I’m use to table service and think it...would be great if you offered table service, The food arrived, I ordered the roast beef lunch, so did some other on the table, I was disappointed to see everyone else had carrots on there Sunday lunch but I didn’t, carrots are my favourite, I asked the waitress if she could get me some and she did, I was happy. We also ordered lasagne when Leanna tock the first spoonful she nearly chocked on a big lump off fat, this put her off so sadly she didn’t eat any more but she did enjoy here garlic bread. We then ordered desserts, chocolate brownies, apple pie, a few ice cream Sundays, they where so good. Our waitress Jade was fantastic, she refunded us the money for the lasagna. She was as very welcoming and really looked after us. The service was better than the food. So 5 starts for JadeMore

Date of visit: February 2020
Helpful?2  
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Questions & Answers
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_x0helen_0x
13 September 2017|
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Response from Susan L |
Lol
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mariewelsh59
12 June 2017|
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Response from sally-28-76 | Reviewed this property |
Maybe going in to speak to the manager would answer your question.
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Frequently Asked Questions about The Coulby Farm Sizzling Pubs

The Coulby Farm Sizzling Pubs is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 3.5
  • Service: 3.5
  • Value: 4
  • Atmosphere: 3.5