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Frankie & Benny's New York Italian Restaurant & Bar - Norwich

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Unit 1C Wherry Road, Norwich NR1 1WZ, England
+44 1603 617206
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355 Reviews from our TripAdvisor Community

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Showing 354: English reviews
Level Contributor
9 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 4 days ago NEW via mobile

Had a family meal the lamb shank is what I had and it was very nice fell of the bone every one enjoyed their meal. The staff were friendly and polite Thank you

Helpful?
Thank Grubisup
Norwich
Level Contributor
58 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
2 of 5 bubbles Reviewed 2 weeks ago

After visiting a different franchise in another part of the country, we were quite excited to find one in Norwich. However, it was a real let down. Service was slow, as was the delivery of the food. When it arrived it was nowhere near as hot as it should have been. Won't be back.

Helpful?
Thank suzibear
Level Contributor
14 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago

I stopped in before catching a movie with my boyfriend and his mother. The food was generally lackluster, and we watched it sit on the pass for at least 5 minutes in a not very busy restaurant. Other than the food the atmosphere was decent as was the customer service.

Helpful?
Thank Jacqueline S
Norwich, United Kingdom
Level Contributor
15 reviews
13 restaurant reviews
4 of 5 bubbles Reviewed 2 weeks ago

Visit with family very busy re footy night ,very good waiter efficient with periodic checks for drinks etc. Good menu steak was good at reasonable price all dinners hot and delivered in a timely manner . Choice is quite good and reasonable priced

Helpful?
Thank Mick B
Norwich
Level Contributor
32 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago via mobile

Came here for a works due so there was a few of us the staff seated us to are table they were all nice a polite and easy going. But once you go to the bar to start drink prices are high especially the coke 3 just because it comes in a fancy bottle and straw, moving on to the... More 

Helpful?
Thank Passoutking
Dereham, United Kingdom
Level Contributor
37 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

Visited for lunch with our 4 and 7 yr old boys after going to Gravity Trampoline Park during the christmas holidays. Service was excellent, restaurant was quiet. Food was very good, even my fussy children ate most of theirs...a first for a while! Colouring books and crayons kept the children nicely busy while we waited for our food. Will be... More 

Helpful?
Thank J0elise
Norwich, United Kingdom
Level Contributor
42 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 3 weeks ago via mobile

We went to the restaurant after seeing a movie . There were 5 of us . Got a table straight away even though we didn't book. They were out of the sirloin steak. I ordered the burger and it was nice but nothing special. The ribs used to be much nicer , now they look like something I could buy... More 

Helpful?
Thank Mary P
Norwich, United Kingdom
Level Contributor
17 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

Visited for lunch yesterday with husband, daughter, friend plus two young children. Excellent quality food - really good value and service. Will definitely return soon.

Helpful?
Thank onetengrant
Birmingham, United Kingdom
Level Contributor
14 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago

Handy for an early pre-cinema dinner. Very accommodating staff, regarding swaps, half and halfs and shares. Lovely cocktails. The menu is interesting and varied with sauces served in a pot on the side rather than smothering food.

Helpful?
Thank goodtogo2016
Norwich, United Kingdom
Level Contributor
91 reviews
67 restaurant reviews
common_n_restaurant_reviews_1bd8 57 helpful votes
3 of 5 bubbles Reviewed 4 December 2016

It's a chain. And the service is variable - when its good, its very good. Reasonable food, reasonable quantity of it. Most of it is really rather tasty - the pasta dishes being quite good. Slightly expensive but probably to be expected. All in all, it's probably been overshadowed by other places in the area, but as a place to... More 

Helpful?
Thank James B

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    3 of 5 bubbles
Average prices
US$37 - US$37
Cuisine
Italian, Pizza, American, South American, Gluten Free Options
Meals
Brunch, Breakfast, Lunch, Dinner, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Kids, Groups, Child-friendly
Location and Contact Information
  • Address: Unit 1C Wherry Road, Norwich NR1 1WZ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  East Anglia  >  Norfolk  >  Norwich
  • Phone Number: +44 1603 617206

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Frankie & Benny's New York Italian Restaurant & Bar - Norwich and other visitors
1 question
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Gorleston-on-Sea, null, United Kingdom
over a year ago

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Questions? Get answers from Frankie & Benny's New York Italian Restaurant & Bar - Norwich staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?