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31 Castlegate Restaurant

31 Castlegate, York YO1 9RN, England
+44 1904 621404
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Overview
  • Excellent66%
  • Very good21%
  • Average7%
  • Poor4%
  • Terrible2%
Travellers talk about
“venison” (69 reviews)
“crispy pork” (11 reviews)
Closed Now
All hours
CUISINES
European, British, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
31 Castlegate, York YO1 9RN, England
All Details
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Reviews (984)
Traveller rating
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1 - 10 of 967 reviews

Reviewed 3 days ago

We had one night in York and decided to go to 31 Castlegate as it was close to our hotel and received good reviews. However, our experience was poor. The waitress was clueless about the menu and wasn't able to answer basic questions. My husband...More

Thank SuellenH
nickjulius, Owner at 31 Castlegate Restaurant, responded to this reviewResponded yesterday

Thank you for your review. i am deeply apologetic that you did not enjoy your food with us that particular evening, any issues with food, over or under cooked will be rectified immediately for all of our guests. Please accept my apology that on this...More

Reviewed 1 week ago

Passing by, liked the look of the menu and went in for Sunday lunch. Between us we had crispy pork and fishcake as starters then chicken and roast beef for main courses. All were excellent and superbly cooked. Very old building so beware the slant...More

Thank Graeme S
nickjulius, Owner at 31 Castlegate Restaurant, responded to this reviewResponded yesterday

Thank you for your review. Short and sweet but greatly appreciated. Thank you for taking time out to leave us a lovely, positive review. Nick Julius

Reviewed 1 week ago

Stopped here for a light lunch and a drink the food was good the service was good and friendly I would recommend this place to anyone in the area for a meal

Thank coiln w
nickjulius, Owner at 31 Castlegate Restaurant, responded to this reviewResponded yesterday

Thank you for your 5* review. I do appreciate each and every review that we get. Nick Julius

Reviewed 1 week ago via mobile

First impressions as we walked to the restaurant was how small the building was. However pleasantly surprised by the size inside. Now onto the meal . We were a party of 7 and all had different meals . I personally had the belly pork as...More

Thank Andy B
nickjulius, Owner at 31 Castlegate Restaurant, responded to this reviewResponded 1 week ago

Hello Andy, I am very pleased, that you and your family have enjoyed your evening! Our venison is a hit, I'm glad you tried it :) I have passed on your compliments to Andreas, thank you for your kind words. I hope I will have...More

Reviewed 2 weeks ago via mobile

Having read good reviews about this place,I picked it as a good location and the menu was inviting.Upon arrival the waitress was welcoming.I asked what the soup of the day was and was told carrot and coriander going into courgette for the evening.I said I...More

2  Thank Imogen T
nickjulius, Owner at 31 Castlegate Restaurant, responded to this reviewResponded yesterday

Thank you for your review. I am deeply sorry that your experience with us was such a negative experience for you and your partner, all i can do is apologise from the bottom of my heart. As you can see from previous trip advisors from...More

Reviewed 2 weeks ago

When we arrived for our reservation we were a little surprised to find we were not booked in especially as only three hours before my husband had called in personally and spoke to them. Luckily some guests had finished their meal and left early so...More

Thank GILLChesterfield
nickjulius, Owner at 31 Castlegate Restaurant, responded to this reviewResponded yesterday

Thank you for your review. I have sorted the blinds out, thank you for pointing that out. i am sorry to hear that you did not enjoy the balsamic vinegar, first time i have heard of this as we get compliments regarding our balsamic and...More

Reviewed 2 weeks ago

Staff friendly, food excellent, ambience good. Starter of fishcake with sweet chillie sauce, other starter soup, mains chicken breast with pancetta, beans and saute potatoes, other hake with baby broccoli and fresh roast potatoes, dessert ice cream - all delicious.

Thank auldleither
nickjulius, Owner at 31 Castlegate Restaurant, responded to this reviewResponded yesterday

Thank you for your 5* review. Lovely review, i am extremely happy that you enjoyed your meal here at 31 Castlegate. Nick Julius

Reviewed 3 weeks ago via mobile

Ten out of ten all round. Lovely friendly welcome. Good comfortable atmosphere. Smart tables. Service was faultless with attention when necessary and not OTT. Food was the best in all the times we've been. Certainly will be returning. Thankyou.

Thank Kris S
nickjulius, Owner at 31 Castlegate Restaurant, responded to this reviewResponded 3 weeks ago

Thank you for your 5* review. Such a lovely review and one that i am very grateful for. Thank you for taking time out to leave us such a lovely, positive review. I look forward to you returning to 31 Castlegate. Nick Julius

Reviewed 3 weeks ago

Visited this restaurant again earlier this year for a birthday, it was wonderful food, thought it was worth saving for a special occasion. However visited on a weekday for a meal and with the tastecard is good value for money and the restaurant does not...More

Thank Pat D
nickjulius, Owner at 31 Castlegate Restaurant, responded to this reviewResponded 3 weeks ago

Thank you for your 5* review. I really do appreciate each and every review that we receive. Thank you for your kind comments regarding the friendliness of my staff. The tastecard is a fantastic thing, you get to enjoy great, freshly cooked food at half...More

Reviewed 4 weeks ago

We had lunch here. Nice food, Me, dad and Mon choose 2 course, soup was nice, steak main course; we loved them!. And dessert is superb our daughter love it. My wife choose duck and it was good as well. Most of all we love...More

Thank Panithan S
nickjulius, Owner at 31 Castlegate Restaurant, responded to this reviewResponded 3 weeks ago

Thank you for your 5* review. I have passed your gratitude along to Sara, she is very grateful. I am so glad you were happy with the service and your food. I do hope that we will see you again soon for another visit in...More

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Questions & Answers
Kimble59
14 May 2017|
AnswerShow all 2 answers
Response from nickjulius | Property representative |
Sorry to hear that it wasn't up to usual standard. It is still under the same management but we do have a lot of new staff. Staff training is still underway and we will be back up to standard the next time you come in.
0
Votes
Terry S
6 August 2016|
AnswerShow all 4 answers
Response from nickjulius | Property representative |
We have a downstairs restaurant with disabled access which is the same floor as the toilets.
0
Votes
Duckit
13 May 2016|
Answer
Response from nickjulius | Property representative |
We close at 3pm Tuesday-Friday reopen at 5:30pm Saturday we are open all day and Sunday we close at 4
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$21 - US$31
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Private Dining, Seating, Waitstaff, Highchairs Available, Serves Alcohol, Full Bar
Good for
Business meetings, Child-friendly, Romantic, Local cuisine, Groups, Special Occasion Dining
Open Hours
Sunday
11:00 - 16:00
17:30 - 21:00
Tuesday
11:00 - 15:00
17:30 - 21:30
Wednesday
11:00 - 15:00
17:30 - 21:30
Thursday
11:00 - 15:00
17:30 - 21:30
Friday
11:00 - 15:00
17:30 - 21:30
Saturday
11:00 - 21:30
Location and Contact Information
  • Address: 31 Castlegate, York YO1 9RN, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Yorkshire  >  North Yorkshire  >  York
  • Phone Number: +44 1904 621404
  • E-mail
Description
Located in the heart of York, under the shadow of the imposing Clifford's Tower, 31 Castlegate offers fine dining contemporary Modern European cuisine in an extraordinarily charming atmosphere.
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