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Ratings and reviews

#184 of 201 Cafe in York
RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Cafe, British
Special Diets
Vegetarian Friendly
Meals
Breakfast, Lunch
View all details
meals, features
Reviews (101)
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101 results
Traveller rating
22
18
23
15
23
Traveller type
Time of year
LanguageEnglish
Traveller rating
22
18
23
15
23
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Reviewed 2 weeks ago via mobile

Fantastic wee tearoom in the middle of York shopping. We came here last year and were very impressed, so back again this break. Lovely coffee and bacon and sausage rolls, well needed after walking about all morning. Spotless and well COVID compliant, very nice staff....See you next time.More

Date of visit: May 2021
Helpful?1  
Reviewed 3 weeks ago

a small menu with good options,we had jacket potato with tuna mayo and it was excellent plenty of filling and comes with salad,staff were friendly and advised us that it would be approx 20 minutes wait and were we ok with that and yes we...were and so glad we stayed as the potato was cooked to perfection.More

Date of visit: July 2021
Helpful?
Reviewed 4 weeks ago via mobile

Decided to sit inside but we were shown to a table that twiggy would struggle to get to. We spotted another “accessible” table and made our way only to be stopped by the waitress who said the table needed to be cleaned (we presumed it...had been!). We were then told it would be a 30 minute wait for our order of sandwiches and jacket potatoes. This cafe needs to move with the times and get rid of the matriarchal staff.More

Date of visit: May 2021
Helpful?
Reviewed 4 weeks ago

Lovely food and service, definitely five star. Been here several times, would highly recommend :) :)

Date of visit: June 2021
Helpful?
Reviewed 17 June 2021 via mobile

Went on 16th June this year for lunch at 1.15pm, only 4 other people in but busy outdoors, tables dirty, 35min wait for a drink, 40 min wait for food, it arrived on cold plates, tepid food, all 4 meals same problem, did not send...back as have had bad reports what happens if you do in cafe and restaurants, staff could not be botherd, even the water was warm not even served with ice. Been upstairs to Rhodes restaurant and enjoyed every meal, but that was closed. Won't be back.More

Date of visit: June 2021
Helpful?
Reviewed 10 June 2021

While visiting York we decided to sit outside as it was a beautiful day and have a bite to eat with my husband and children. From the moment we arrived we were welcomed with smiles and taken to our table. We have twin babies who...can be fussy so we always bring something to entertain them. The staff were friendly and chatty to them which was appreciated by all. We ordered our drinks which arrived quickly and then ordered our food. All arrived in great time considering they were clearly busy. I was shocked to read the reviews on here prior to posting myself as I have to say our personal experience was exceptional and we found all staff to be very friendly and polite throughout and even commented on it on our way home. We look forward to returning as it’s very welcoming for families and a great central spot to sit on a lovely day like today. Sadly I feel we live in a world where some people will moan about anything which is extremely sad. People have lost their jobs during this pandemic and here people are trying to cause problems with others positions over a scone?? REALLY? Time to get a grip if that’s all you have to worry about. Hats off to the team at browns cafe as clearly doing a wonderful job during a very difficult time 👏More

Date of visit: June 2021
Helpful?
Reviewed 9 June 2021

We had a really lovely lunch sitting in the sunny square outside Browns, the cafe was busy but service was very attentive. We both had the fish and chips which was delicious. The batter wasn't too thick, nice and crispy with a generous portion of...chips on the side - yum!! Can't wait until we can go back and sample more of the menu next time we visit York.More

Date of visit: June 2021
Helpful?
Reviewed 6 June 2021

Went to Browns yesterday for lunch. You could tell the staff were very busy and working under pressure, however the service was fantastic. Very COVID aware, and made us feel immediately comfortable. The food was great, my partner and I had a fresh pasta with...a spicy tomato sauce (vegan). They had lots of options for vegan drinks too, a couple of beers and a nice gin & tonic, which we had with a vegan caramel slice to finish off the meal. Would definitely recommend and will be back.More

Date of visit: June 2021
Helpful?1  
Reviewed 4 June 2021

would like to thank Shirley and a her staff Jamilla, Matia, Sophie, Hanna, and of course, there star Cook. They make everyone welcome, service with a smile, nothing is to much trouble. There new Menu, is amazing!!!

Date of visit: June 2021
Helpful?
Reviewed 3 June 2021

Staff seemed like they didn’t care! Was seated and told 20 minute wait for a drink, when finally ordered they forgot to take the top of my tonic so waited a Extra 5 minutes, One staff member bossed the younger staff about and was rude...to customers.More

Date of visit: June 2021
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Frequently Asked Questions about Browns Teahouse

Browns Teahouse is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 3
  • Service: 3
  • Value: 3
  • Atmosphere: 2.5