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RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$12 - US$28
CUISINES
Italian, Pizza
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about
Reviews (918)
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291
252
147
108
103
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LanguageEnglish
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Traveller rating
291
252
147
108
103
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All reviews pizza tiramisu ice cream sea bass tesco vouchers food was lovely
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Reviewed today via mobile

We purchased a buy a gift and told them when we entered the restaurant. They brought us the buy a gift menu which we ordered from along with a couple of extra drinks. When asking for the bill they told us they had given us...the wrong menu and it would be an extra £30! If they had two menus for buy a gift perhaps they should have checked we had the correct one! Wasn’t happy but of course we payed it. We were sat 20mins before anyone even took our drinks order. I had bruschetta to start which was very disappointing the bread was soggy and just covered in half sliced tomatoes- worst bruschetta I have ever had. I had chicken with potatoes in a tomato kind of sauce - didn’t like it the sauce had a funny taste. The deserts were nice but overall very disappointing. We won’t be returning!More

Date of visit: July 2021
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Reviewed 6 days ago via mobile

Lovely open plan venue that felt spacious , nice clean environment, the order from the app process was very efficient and table service was quick and friendly. Salads were fresh and tasty if a little basic and the Pizza was yum.

Date of visit: June 2021
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Reviewed 2 weeks ago

We really like the food at Zizzi’s, but the visit at the end of May to the York branch was a bit of a disappointment. The food was good, and the staff were friendly, but the service was slow. We hadn’t really noticed this initially...but observed a couple at another table who stood up to leave just as their food finally arrived and walked out due to the food’s late arrival. We did think that was a little rude of the customers. However, we had to keep asking for things again. The first 2 courses were done and dusted quite quickly. We ordered desserts and drinks (tea/coffee). The tea arrived but not dessert. After 15 minutes, we eventually flagged this, and a dessert for my wife appeared, but not the ones for the rest of the family! We waited as our tea/coffee went cold and after another 30 minutes flagged that the rest of the desserts were still missing. We finally got the missing desserts. Overall it was an hour between finishing the main course and getting/eating the final desserts and then leaving. Oh dear. The staff were very apologetic though, and we would be prepared to give them another chance! The average rating is imply because of the slowness.More

Date of visit: May 2021
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Reviewed 2 weeks ago via mobile

Starter came with main course even though ordered well before!!! Wine glass cracked and wife hurt her lip. The lasagna was not good.

Date of visit: July 2021
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Reviewed 3 weeks ago

We had a lovely meal, ordered on app starters came quick with drinks, waiter apologised for delay on mains and gave us exerts drinks free Food was totally filling Lovely night at this restaurant x

Date of visit: July 2021
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Reviewed 7 June 2021 via mobile

We went to zizzis on 06/06/21 in the evening and it's safe to say we were very pleased with our zizzis experience. The lovely chap who served us was very heplful, polite and professional. Would 10/10 recommend to a friend. Food and drink was amazing...and we felt cosey and welcome in the restaurant. Will deffinetly be coming back here!More

Date of visit: June 2021
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Reviewed 6 June 2021 via mobile

We’ve been to Zizzi several times before albeit not this one and was left disappointed on all accounts. The two stars are awarded for the manager (I’m presuming it was) who was able to get us a table on what he said was a ‘booked...up night’. The welcome on arrival started with a firm and forceful instruction to track and trace (this despite all adults in our party having phones out and going through the motions). We were taken to our tables and asked to other using the QR code. There was very little attention on service and the food was way below par. In my mind you don’t get a pizza wrong but it was all a bit lacklustre. The service was slow. Clearing up the tables was a joint effort and the wait between the food was way too long in fact we had to ask for each course. Disappointed.More

Date of visit: May 2021
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Reviewed 29 May 2021 via mobile

I could have actually marked this a bit lower however, the staff were so lovely I gave it a 4 out of 5. Food was less than average really and well overpriced. The best bit of the meal was the lovely little soul breads we...got as starters. Prawn starter was rubbery and the pastas greasy. Wouldn't rush to go there again tbh. Nice mocktails tho.More

Date of visit: May 2021
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Reviewed 16 December 2020

Pandemic 60th birthday :hubby and I chose this lovely friendly place - 3rd visit to this restaurant as not able to have the party we wanted

Date of visit: December 2020
Helpful?1  
Reviewed 31 October 2020

The food was very tasty and large portions, but for a family of three cost £95 bit to expensive don't forget they charge a service charge 10% to get people in your place you need to drop service charge and really on tips.

Date of visit: October 2020
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Questions & Answers
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Don I
31 March 2019|
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Response from Trisha H | Reviewed this property |
I am not sure but all I do know is that York is a very difficult place for parking. I would contact the restaurant and ask them.
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Frequently Asked Questions about Zizzi

Yes, Zizzi offers takeaway services.

Yes, Zizzi offers delivery services.

Zizzi is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 3.5
  • Value: 3.5
  • Atmosphere: 3.5