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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Visited this pub a few times although food is excellent the service leaves a lot to be desired. From sitting at table for 10 mins plus and having to ask to order drinks and food to when drinks come to table being slammed down with...no acknowledgement or manners what so ever. I’m all for being comfortable while working but don’t feel gym gear is appropriate in a hospitality environment. When asked for a large wine was clearly served a small and when questioned even though not touched made to feel uncomfortable. All in all a real shame the obviously young staff need more knowledge of working in this kind of environment.More
Mediocre food , we sat up on veranda bit inside, big mistake, the kitchen was having it's own disco. We did the two courses lunch menu, lasagna was poor covered in cheap cheese tasteless and dry. Pie chips and veg..... um had bigger scotch eggs....Puddings were ok. Strange to see one younger waitress no mask no explanation or badge why she wasnt wearing a mask, considering we are in a pandemic not good enough.More
We've been here many times before but it went a bit off about three years ago but it's nice to see it back on form again.
The food is good especially their chunky chips.
My friend ordered ham, egg, mushrooms chips , onion rings [...proper one ] a grilled half of a gigantic tomato, as soon as we saw the plate full we knew she wouldn't be able to eat it all.
My husband had the fish and chips as usual, the fish is always good here, and I ordered the steak pie. Everything was very good except the steak pie, the crust was rock hard, I suggest it had been in the micro wave too long.
The staff are friendly and cheerful and it was nice to visit again after all this time.
Omitting the steak pie the food beats any of the Bradfield pubs food.
Keep up the good work ORL but get the steak pie sorted.More
A year and a half ago I gave this place a terrible review..embarrassing in 2 ways..first one being so sad as to use TripAdvisor..second as its totally changed. The chap who manages the place could not be nicer or more attentive as are the staff...also.
I'll hopefully keep off of TripAdvisor for a while but credit where credits due ..well done guys.More
Popped in today with my husband, managed to get the last available table outside. Online ordering now available which is really handy especially with an introductory offer added. Service was good, we got our drinks very quickly considering how busy it was.
Pub seems to...have had an upgrade both inside and out, outside looks great but the lovely traditional pub inside now looks very cold and has lost all its character.
It was great to see David leading the team, however new faces some very inefficient with a lot to learn in terms of customer service, we were ignored twice by one of of the older male members of staff who didn't seem to want anything to do with the customers before the younger members who were rushed off their feet got to us.
We'll be back, hopefully we came on a day where the lovely friendly faces of the regular staff were off. Prices also seem to have gone up which was a little disheartening.More
I came in for drinks today on a busy Thursday and was pleasantly welcomed by staff and taken to my clean and socially distanced table. Staff were friendly and welcoming and made us feel very well attended to.
Our drinks were served in a timely...manner and we had crisps from the great varied selection.
Special thanks to David, Maria, Ellie, Luke and Rebecca for making our stay enjoyable, we will be back again for a mealMore
An excellent pub. A welcoming environment and friendly atmosphere. Staff were extremely helpful, and went above and beyond to ensure myself and my family enjoyed the wonderful drinks and meals we had. A covid secure pub with ample hand sanitisation stations available throughout the premises....A special thanks to David, Maria Lindsay, Luke and Rebecca for making us feel welcome during our meal. Will definitely return in the future.More
Visited August Bank Holiday Monday. The "Top Red" has been a consistent safe pace of hands over recent years, with good beers, and great food. David the manager works tirelessly to keep customers happy.
So sadly our trip was a bit of a let down....A limited menu (due to Covid) was further restricted, having run out of many dishes. No chicken dishes, no pies, no fish. We were left with a choice of steak or burgers. The usual home made chips (highlight of any visit to the Top Red) have been replaced by very limp "fries". The meals were ok, but I definitely came away feeling that standards have dropped. At a time when everyone has to book, it must surely be easier to predict the amount of covers required?
The final blow - £17.50 for a very average bottle of wine. Sorry - that is just way too expensive. Not long ago, the same pub served a bottle of Pinot Grigio for 11.50. That is a huge jump in price.
Have to say, every single member of staff was brilliant. Attentive, efficient and friendly.
However I have come away feeling that it would be too expensive to return and enjoy a meal there (I would have felt very cheated had we not had the Eat Out discount). I really do sympathise with the pub staff who have had a turbulent time, but the food and drinks really are too expensive to draw me back. I hope it's just a one off, but it was very disappointing, which is not usual for this lovely pub.More