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Rugantino Restaurant

Ancient Gatehouse Hotel | 20 Sadler Street, Wells BA5 2SE, England
+44 1749 672029
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Overview
  • Excellent58%
  • Very good31%
  • Average7%
  • Poor3%
  • Terrible1%
Travellers talk about
“pasta” (48 reviews)
“arancini” (5 reviews)
“pancetta” (5 reviews)
Restaurant Hours
CUISINES
Italian, European, Vegetarian Friendly, Gluten Free Options, Vegan Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Ancient Gatehouse Hotel | 20 Sadler Street, Wells BA5 2SE, England
All Details
Write a ReviewReviews (436)
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1 - 10 of 427 reviews

Reviewed 1 week ago via mobile

Haven't eaten here since the 80s so consider this a first time visit. Welcome was warm,table available in great spot with view of floodlit Cathedral. Staff attentive and helpful. Menu varied and interesting, I tried the pasta with crab which was delicious and my husband...More

Thank Tanith N
Reviewed 3 weeks ago

We visited here whilst away on holiday in Wells. The food was pretty average, I ordered a risotto dish and my husband ordered a pizza. The service was ok. Would we return if in the area, maybe not.More

Thank SIX3OFUS
Nicholas R, Owner at Rugantino Restaurant, responded to this reviewResponded 3 weeks ago

Thank you for your review. Constructive feedback is always appreciated. We use the finest and freshest ingredients possible in our dishes. Our Risotto dishes are very popular and executed to a very high standard using the best carnaroli risotto rice. All our pizza dough are...More

Reviewed 5 weeks ago

Had a meal here for a family member birthday. It's one of those places I wouldn't go back but also wouldn't put people off of going. The positives were the staff very friendly and the food looked good. My wife had the stuffed pork and...More

Thank fr0g1976
Reviewed 14 December 2017

Although we left it to the day before booking they fitted us in and welcomed us to a very pleasant evening meal. The Christmas presentation was inviting too. Our meal was excellent quality and enjoyed every minute.

Thank Richard M
Reviewed 4 December 2017

Had a superb lunch yesterday. The food was excellent and the service as usual was exemplary. We will be back!

Thank AndyB55
Reviewed 3 December 2017 via mobile

Our latest trip to Rugs was for a family dinner. The restaurant was bustling with a Saturday night crowd but despite this service was very good - our food was excellent - the steak was just right, fish done to perfection and the pasta and...More

Thank Patrick S
Reviewed 1 December 2017 via mobile

Just the worst "Italian" food I've ever eaten. A soul less dreary room with disinterested staff set the tone for an awful meal. The antipasti starters were bearable, the whitebait being a highlight, though smoked salmon an odd addition. The main course of chicken wrapped...More

1  Thank DJDB
Nicholas R, Owner at Rugantino Restaurant, responded to this reviewResponded 4 December 2017

Sorry to hear you didn't enjoy your meal with us at Rugantinos, even though we believe that your comments are extremely unjust to say the least. Our antipasto comprises of 4 different salamis from around Italy, with the addition of mortadella ham, Parma ham, arancini...More

Reviewed 12 November 2017 via mobile

Main course was very nice. Roast potatoes perfect, roast beef tender and vegetables cooked not half cooked! We all had Mango creme brulee for dessert. My ramekin had 4 or 5 chips aroundthecrim which for a restaurant of this calibre was disappointing and my raspberry...More

Thank PrinceandJudi
Reviewed 10 November 2017 via mobile

The staff were friendly and attentive. The food was exceptionally good . Strongly disagree with the previous poor review , can only speak from tonight's experience 👌🏻👌🏻

Thank Devongirlie
Reviewed 6 November 2017

We were recommended this venue by a local cafe as being great. My husband and I went in on an evening where the staff were not particularly stretched in terms of numbers. There were two front of house members, one of whom did not seem...More

Thank EllieLeicestershire
Nearby
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Nearby Attractions
Wells Cathedral
2,715 reviews
.16 km away
The Bishop's Palace and Gardens
1,124 reviews
.29 km away
Vicar's Close
740 reviews
.23 km away
Wells Market Place
206 reviews
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Ask a question
Questions & Answers
Rob F
14 January 2017|
Answer
Response from Nicholas R | Property representative |
Good evening, We are open from 6 pm until 9pm on Sunday, Thank you so much for enquiry
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$14 - US$35
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Delivery, Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Outdoor Seating, Free Wifi
Good for
Child-friendly, Business meetings, Special Occasion Dining, Groups, Romantic, Kids
Location and Contact Information
  • Address: Ancient Gatehouse Hotel | 20 Sadler Street, Wells BA5 2SE, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Somerset  >  Wells
  • Phone Number: +44 1749 672029
  • E-mail
Description
We are a family run Italian restaurant and have been for over 40 years now. We are situated directly on The Cathedral green with stunning views of the West front of Wells Cathedral. The hotel has 9 beautifully refurbished en suite bedrooms, and a restaurant that can seat 50 people. We specialise in Italian cuisine, with plenty of past and pizza options. We make our own pasta and pizza dough daily on the premises, along with fresh sauces to compliment each dish. we also have a good variety of meat and fish dishes, plenty of vegetarian options, a couple of vegan options and we are very mindful of peoples dietary requirements. I have a very talented kitchen team who work tirelesly to produce wonderful food day in day out to a very high standard. My professional front of house team are all extremly experieced in giving the best possible service at all times which enhances your meal experience with us at Rugantinos.
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