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Ruby Cantonese Restaurant

$$ - $$$
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29 St. John Street, Lichfield WS13 6NU, England
+44 1543 251144
Website
Today
12:00 - 14:00
17:00 - 00:00
Closed now
See all hours
Hours:
Sun 12:00 - 23:00
Mon - Thu 17:00 - 23:30
Mon - Sat 12:00 - 14:00
Fri - Sat 17:00 - 00:00
More Info
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252 Reviews from our TripAdvisor Community

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Showing 251: English reviews
Staffin, United Kingdom
Level Contributor
4 reviews
Reviewed 4 days ago NEW

We arrived and was shown to our table and straight away there was great service from start to finish from all the staff, they were friendly,attentive and very polite. The food was delicious and plenty of it. We will defiantly go there again. Thank you for a lovely afternoon.

Helpful?
Thank Chris R
Norreena H, Owner at Ruby Cantonese Restaurant, responded to this review

We love these wonderful reviews from our happy 😊 Customers thank you so much & look forward to being of service to you in the near future 😊 More 

Level Contributor
18 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
Reviewed 5 days ago NEW

Visited with friends to be welcomed warmly, sat and presented with menus, drinks orders taken & promptly delivered, menu was a little confusing with suppliments all over the place but not a major problem. Staff were polite & attentive & smartly dressed, oh and very patient with certain members of our group. Be prepared just to order starters only, then... More 

Helpful?
Thank Nikki B
Norreena H, Owner at Ruby Cantonese Restaurant, responded to this review

Thank you very much for your wonderful review & yes I agree myself if your not use to it ordering from the eat as much as you like menu can be confusing at first but I am so proud that my staff was very helpful 👏Thank you once again & look forward to being of service to you in the... More 

west midlands
Level Contributor
110 reviews
97 restaurant reviews
common_n_restaurant_reviews_1bd8 238 helpful votes
Reviewed 1 week ago

To be honest, I didn`t realise this was an `eat as much as you like place` otherwise we wouldn`t have gone in. For me the trouble with this concept is that the places are always full of people who just want to eat a lot....and quantity always beats quality by a country mile. Sadly this was the case at The... More 

Helpful?
4 Thank Rogerlin
Norreena H, Owner at Ruby Cantonese Restaurant, responded to this review

We are not an eat as much as you like restaurant We also have an A La Carte menu too & may I add that crap food that you say we serve has kept our restaurant well established for over 31 years in Lichfield More 

Exeter, United Kingdom
Level Contributor
3 reviews
Reviewed 2 weeks ago via mobile

The Ruby in Lichfield is a brilliant restaurant when you are looking for the all you can eat option. A group of 10 of us visited and really struggled to eat everything which was all delicious. Food reasonably priced but soft drinks as with many restaurants very expensive. Good ambience, great service will go back.

Helpful?
Thank KMF44
Norreena H, Owner at Ruby Cantonese Restaurant, responded to this review

Thank you for your lovely review we look forward to seeing you all again in the near future More 

Lichfield, United Kingdom
2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago via mobile

The Ruby Chinese Resturant and Takeaway. Had a delivery of Macaow Chicken Curry andboiled rice. Delivevered luke warm. And despite as the menu says for curry livers the woest curry i have ever had. Very little chicken and barley warm. As if it and been laying about for a while. Woman on phone said they were not too busy. Never... More 

Helpful?
2 Thank kevanddrew
Lichfield, United Kingdom
Level Contributor
32 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
Reviewed 3 weeks ago via mobile

We went to this restaurant on Mother's Day and we were very happy with food not so happy with service ! Our bill for 10 people came to £172 my sister paid £45 then I went to the Till and paid the rest ! I was overcharged as I paid £145 an over payment of £18 ! I've emailed and... More 

Helpful?
2 Thank Topcat342
Norreena H, Owner at Ruby Cantonese Restaurant, responded to this review

If I have been in a shop & been overcharged I would of dealt with it immediately so why didn't you? If you knew your sister had paid £45 then you should of known how much of the rest of the Bill had to be paid no point in going off the premises then complaining! More 

Birmingham, United Kingdom
Level Contributor
61 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 53 helpful votes
Reviewed 3 weeks ago via mobile

We visited with family, as we have been before and had a superb evening last time. Unfortunately we were not as impressed this time round. The service was disorganised and chaotic. Instead of having 1 waiter/ress serving all night, we had various staff coming to the table with little communication between them. 2 of us were having the all you... More 

Helpful?
1 Thank JE66
Newcastle
Level Contributor
14 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
Reviewed 3 weeks ago via mobile

Visited with a work colleague on Thursday evening, had heard varying reviews but decided to give it a go. We had the all you can eat buffet, fantastic value for £13.00, the food was freshly cooked and served piping hot, the choice was tremendous with 4 starters, 3 main courses, very tasty indeed especially the sizzling beef and sweet and... More 

Helpful?
Thank mickcangel
Norreena H, Owner at Ruby Cantonese Restaurant, responded to this review

Beautiful review thank you very much we look forward to seeing you again soon 😊 More 

1 review
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago via mobile

Absolutely awful. Over priced and very very greasy food. Nobody was concerned when the food wasn't eaten. Have even emailed the restaurant and advised how poor the food was and that it made my son ill. Not even had a response from them. Will never go again.

Helpful?
2 Thank SHHSHF
Norreena H, Owner at Ruby Cantonese Restaurant, responded to this review

Why didn't you complain to the management at the time? More 

Lichfield
Level Contributor
179 reviews
101 restaurant reviews
common_n_restaurant_reviews_1bd8 118 helpful votes
Reviewed 14 March 2017

We have been coming to this restaurant since the week it opened which must be over 25 years ago. We have never had a bad experience here....ever! Our most recent visit was a birthday celebration with 8 guests, as always the service is quick, friendly and efficient. The a la carte menu is in my opinion the one to go... More 

Helpful?
Thank Vic100Lichfield
Norreena H, Owner at Ruby Cantonese Restaurant, responded to this review

Thank you so much for your amazing review we are so over whelmed and you are the customers we love to see & serve 😊Looking forward to you visiting us in the near future More 

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Cuisine
Chinese
Meals
Lunch, Dinner, After-hours
Restaurant features
Delivery, Takeout, Reservations, Seating, Waitstaff, Highchairs Available, Serves Alcohol, Full Bar
Good for
Special Occasion Dining, Groups, Child-friendly, Kids
Open Hours
Sunday
12:00 - 23:00
Monday
12:00 - 14:00
17:00 - 23:30
Tuesday
12:00 - 14:00
17:00 - 23:30
Wednesday
12:00 - 14:00
17:00 - 23:30
Thursday
12:00 - 14:00
17:00 - 23:30
Friday
12:00 - 14:00
17:00 - 00:00
Saturday
12:00 - 14:00
17:00 - 00:00
Location and Contact Information
  • Address: 29 St. John Street, Lichfield WS13 6NU, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Staffordshire  >  Lichfield
  • Phone Number: +44 1543 251144

Questions & Answers

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Questions? Get answers from Ruby Cantonese Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?