We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Lunch, Dinner, After-hours
Bar, British, Pub
Reservations, Outdoor Seating, Seating, Parking Available, Validated Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts Credit Cards, Table Service
Reviews (588)
Filter reviews
588 results
Traveller rating
Traveller type
Time of year
Traveller rating
Show reviews that mention
All reviews steak and ale pie pudding cheesecake mash fish and chips curry for sunday lunch two courses pub grub be visiting again waiting on staff birthday meal food was lovely piping hot refurbishment homemade
Selected filters
Updating list...
Reviewed 3 days ago

I have been there twice and each time there were items added to the bill that we hadn't ordered or consumed. Is this a coincidence or something more sinister? If I go again I'll bring a calculator

Date of visit: July 2021
Reviewed 1 week ago via mobile

Visited for the first time in ages ,what a pleasant experience, from the staff who could not do enough for us,to the main event the excellent Sunday lunch, how good was that,fantastic quality and quantity, would recommend in a heart beat,well done.

Date of visit: July 2021
Reviewed 25 June 2021

Food was really nice and not over priced, staff friendly and helpful. Dog friendly area which is a bonus :-)

Date of visit: June 2021
Reviewed 21 June 2021

Just wanted to extend my thanks to all staff at the Swynnerton Arms for what was a beautiful meal on Father’s Day. With 12 of us on our booking it was an excellent achievement to serve all of us at the same time fresh, delicious...meals. Not one member of our family had any complaints whatsoever. You did an exceptional job (both waiting on staff and kitchen staff) and we thank you from the bottom of our hearts, after nearly two years of not being able to celebrate as a family, you strived to make our day special… and it was, so thank you. xxxMore

Date of visit: June 2021
Reviewed 31 May 2021 via mobile

Always been a family favourite but not anymore. Three burger stacks were average but homemade steak & ale pie was awful but it was the only meal served with proper chips as the burgers were served with fries. Gone are the days of the famous...Swynnerton chips. The drink prices were extortionate- £3.30 pint of cola & £1 for a 'dash' of lemonade. Such a shame won't be going again.More

Date of visit: May 2021
Reviewed 23 May 2021

We visited today for the three course Sunday roast. The food was very good. All courses were tasty and well presented. My partner has a large appetite so he was happy. Service was good and the pub had a nice atmosphere. We will definitely be...visiting again.More

Date of visit: May 2021
Reviewed 2 May 2021

The waiting times were absolutely abysmal it took 1 hour for the staff to take our drinks order then 20 minutes for them to remember to inform the other member of staff to ask for our food order.... that then took another hour and ten...minutes to arrive.... had to ask my wife brush the dust and cobwebs off me we waited that long.... not good.More

Date of visit: May 2021
Reviewed 20 April 2021

Upon booking a table for Sunday lunch, we arrived to find a quite pub. We sat down the waitress came to take our drink order, drinks arrived wrong. She returned with the correct order and took our meal order. All four members had the two...course, we waiting 1hr5mins for our food to arrive bearing in mind there were only two other tables in the food tents with us. Food arrived cold! Nobody came back to ask if everything was ok or if we needed anything. We finished our meals and waited a further 35 minutes for our plates to be cleared. At this point the puddings were cancelled! Very very poor service, very disappointed. After being closed for so long and people starting to visit again service should be priority.More

Date of visit: April 2021
Reviewed 26 October 2020

Me and my partner called in for tea after a busy day at work late one Sunday evening. The Covid system they have in place is very well signed and we were made to feel safe and spaced from other in the restaurant. We had...three courses, the soup and the nachos were delicious, proper homemade soup! Then the fish and chips and a beef stroganoff, the tartar sauce with the fish was homemade and lovely! The stroganoff was creamy and the meat tender. We couldn’t fault the food or the service! I would say the staff are so friendly and the service very good, but maybe use the clear face visors as you can’t see expressions or hear them very well, but that’s only me picking. We will see you againMore

Date of visit: October 2020
Reviewed 24 October 2020 via mobile

We went to the swynnerton arms on 23rd oct for tea. The food was nice however the peas were over cooked and my friend ordered medium steak which wasn't cooked enough for her it was still bleeding. We asked for it to be re done....By the time it came back out we had all finished our meals. I complained about this to the very young obnoxious waiter who asked the kitchen staff. They insisted the steak was cooked how it should have been and they would offer 10% off her food he said because the food was eaten then they wouldn't offer anything else. I went on to say that the food was nice its the fact that we has all eaten our mains before my friends food had come back out that was the issue. One of the kitchen staff came out of the kitchen and gave us all a dirty look. Upon my entering the ladies she was in there. I asked her where her hair net was and she replied that they didn't have to wear them in the kitchen which I was shocked at as I thought it was compulsory for staff to wear hair nets when working with food???. She didn't have a mask on when walking through the restaurant and also didn't follow the 1 way system after returning from the toilet. Surely the staff should be setting an example be it kitchen or front of house. When I returned to my table the member of the kitchen staff preceded to stand at our table waiting for an argument. I spoke to what I think was the on duty supervisor who was fabulous as there was no manager on-site. I mentioned the hair net and she insisted that all kitchen staff have to wear them but the staff member said they didn't???? She couldn't apologise enough for the food and for the staff being rude and offered us a refund on the food and also take out desserts. Needless to say we won't be returning to the swynnerton arms again in a hurry due to the rude staff and the chefs inability to cook a piece of steak or peas correctly.More

Date of visit: October 2020
View more reviews
Best nearby
Best nearby hotelsSee all
Weathervane Hotel
519 reviews
2.68 km away
Crown Hotel
309 reviews
4.33 km away
Travelodge Stoke on Trent Trentham
313 reviews
4.69 km away
Holiday Inn Express Stoke-on-Trent
1,148 reviews
5.59 km away
Best nearby restaurantsSee all
Restaurant at Moddershall Oaks
440 reviews
1.56 km away
Black Lake Inn
803 reviews
1.36 km away
Alisha Lounge
119 reviews
.65 km away
Best nearby attractionsSee all
6 reviews
2.89 km away
World of Wedgwood
1,285 reviews
3.77 km away
Downs Banks
43 reviews
3.90 km away
Gladstone Pottery Museum
899 reviews
3.91 km away
Questions & Answers
Ask a question
15 December 2019|
Response from royster2105 |
I don't know if you have to but it is advisable
15 September 2019|
AnswerShow all 4 answers
Response from Groundskeeperwilly87 | Reviewed this property |
i my self have left a genuine review, the place is well run and the food ia great. i have 19 years experiance in the trade and run hotels so can definatley give a accurate and informed review.
24 July 2019|
AnswerShow all 2 answers
Response from Jamiestoke85 | Reviewed this property |
Is This Your Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Free Listing
Frequently Asked Questions about The Swynnerton Arms

The Swynnerton Arms is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 4
  • Atmosphere: 3.5