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Frankie & Benny's New York Italian Restaurant & Bar

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Haydock Park Road | Teesside Retail Park, Stockton-on-Tees TS17 7BG, England
+44 1642 673972
08:00 - 22:30
Closed now
See all hours
Sun 08:00 - 22:30
Mon - Sat 08:00 - 23:00
More Info
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317 Reviews from our TripAdvisor Community

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Showing 317: English reviews
Level Contributor
8 reviews
7 restaurant reviews
Reviewed 1 week ago via mobile

Need different from curry and pizza.This is the best place I have eaten cheese garlic mushroom with the goat cheese and yummy pasta. Always warm welcome by the staff and look after you till you leaves the place happy to go soon again.

Thank KS4350401
Bishop Auckland, United Kingdom
Level Contributor
175 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 59 helpful votes
Reviewed 1 week ago via mobile

This is only my second visit to a Frankie and Bennies and both times I've thoroughly enjoyed it. The Stockton staff serving us were very polite and happy to be of help especially when it came to advising on the ingredients in particular items on the menu due to my daughter's multiple allergies. The food came promptly and as expected.... More 

Thank Michael S
Northallerton, United Kingdom
Level Contributor
41 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
Reviewed 2 weeks ago via mobile

Disappointed to read recent reviews as I write this as certainly not my experience but may explain why it was quieter than usual. I chose from the two course lunch menu for £9.95. Pasta Arribiata was very nice and consistent with past experiences. Sorbet was yummy. Friend had a wrap which was enjoyed. We had excellent service, left to chat... More 

Thank Yorkiegirl56
North Yorkshire, United Kingdom
Level Contributor
77 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 100 helpful votes
Reviewed 4 weeks ago via mobile

This place doesn't feel like you are actually eating in a restaurant. The service is dreadful and the food not much better. We went today and were all so disappointed. The staff and chefs are obviously just going through the motions. We won't be back.

Thank Deborah L
Level Contributor
26 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
Reviewed 4 weeks ago via mobile

Came here on Tuesday evening with my mother. Service was absolutely terrible, staff didn't have a clue what they were doing. Drinks were served to our table then a few minutes later more drinks arrived- we said they werent ours and the female waitress told us to 'have them anyway, the new tills are confusing.' Then we were given garlic... More 

1 Thank paigewilliams
Chester, United Kingdom
Level Contributor
24 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 25 March 2017 via mobile

Came here for my friends 19th birthday meal mid day on 17/03/17. Not only did we have to wait nearly 1hr to get out food but the waiter (blonde hair I don't know who) told us 'you've not been waiting that long' then he walked off and carried on having a giggle with a waitress. We were shocked at his... More 

1 Thank Hollxxx
Stockton on Tees
Level Contributor
44 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
Reviewed 5 March 2017 via mobile

Really disappointed. Had potato skins and then a burger, not great. The burger tasted bland, the tomato on the burger tasted better! The food was lukewarm.

Thank Jhun8
Stockton-on-Tees, United Kingdom
Level Contributor
4 reviews
4 restaurant reviews
Reviewed 1 March 2017 via mobile

The eggs, mushrooms, the bacon were cold, the waitress was quickly to apologise and replace it. The 2nd attempt was still cold, the 3 blueberry pancakes only come with a few blueberries and a small pot of maple syrup for £6! The breakfast was taken off the bill, the waitresses were polite and helpful but we won't be going again.

Thank meridainmeridain
Level Contributor
32 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
Reviewed 21 February 2017

party of 3 each of us had a starter which was cold ,we then waited an hour for our main course which was a waste of time and money as I had a wrap with a sliced steak in....it could have been cold leather !!! My husband and son had a beef burger chips and coleslaw ...they had to be... More 

1 Thank Angela P
Level Contributor
53 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
Reviewed 18 February 2017 via mobile

Visited with family for a birthday treat. Had table booked and quickly shown to it. Then forgotten about. 20 minutes later, got asked what we'd like to drink and for meals. Drinks arrived another 10mins later. Still no starters. People arrived after us and were already eating. Finally after nearly an hour the starters arrived of dough balls. Ordered more... More 

1 Thank ThefordsBillingham

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    3 of 5 bubbles
  • Value
    2.5 of 5 bubbles
    3 of 5 bubbles
Average prices
Italian, American, Pizza, Diner, Vegetarian Friendly
Brunch, Breakfast, Lunch, Dinner, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Child-friendly, Kids, Special Occasion Dining, Groups
Open Hours
08:00 - 22:30
08:00 - 23:00
08:00 - 23:00
08:00 - 23:00
08:00 - 23:00
08:00 - 23:00
08:00 - 23:00
Location and Contact Information
  • Address: Haydock Park Road | Teesside Retail Park, Stockton-on-Tees TS17 7BG, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Stockton-on-Tees
  • Phone Number: +44 1642 673972

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Frankie & Benny's New York Italian Restaurant & Bar and other visitors
1 question
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9 months ago

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Questions? Get answers from Frankie & Benny's New York Italian Restaurant & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?