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Carluccio's Bury St Edmunds

24-26 Auction Street, Bury St Edmunds IP33 3FA, England
+44 1284 725505
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Overview
  • Excellent32%
  • Very good40%
  • Average13%
  • Poor9%
  • Terrible6%
Travellers talk about
“brunch” (10 reviews)
“pasta” (48 reviews)
Closed Now
All hours
CUISINES
Italian, European, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
24-26 Auction Street, Bury St Edmunds IP33 3FA, England
All Details
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Reviews (485)
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1 - 10 of 482 reviews

Reviewed 1 week ago via mobile

We attended this restaurant as there was no space at the Giggling Squid but we were certainly not let down. Food was tasty if a little overpriced but good quality and no complaints on service.

Thank Team_Mass_UK
Carluccios_bury, General Manager at Carluccio's Bury St Edmunds, responded to this reviewResponded 6 days ago

Dear Team_Mass_UK, Thank you for taking the time to write a review. I am glad to hear that you enjoyed your meal with us. We look forward to welcoming you back soon. Kind regards Wayne

Reviewed 1 week ago via mobile

6 of us went here last night 4 adults 2 children for my birthday celebrations. We had a lovely meal and the company was great. The food was full of flavour delicious. Have to say a massive thank you to Liam our waiter he was...More

Thank Donnahub74
Carluccios_bury, General Manager at Carluccio's Bury St Edmunds, responded to this reviewResponded 6 days ago

Dear Donnahub74, Thank you for the lovely review. We were all glad to read the nice comments. Liam was also very chuffed to hear that he made your visit special. We look forward to your next visit. Kind regards Wayne

Reviewed 1 week ago

We regularly visit Carluccio's, generally for coffee or for lunch and are never disappointed. We visited last week for lunch and as usual the food was of a very good quality - I had sea bass together with rosemary and garlic roasted potatoes which was...More

Thank Dousie
Carluccios_bury, General Manager at Carluccio's Bury St Edmunds, responded to this reviewResponded 1 week ago

Dear Dousie, Thank you very much for the lovely review. We are all very happy to hear that you enjoy visiting us on such a regular basis. We look forward to your next visit. Kind regards Wayne

Reviewed 2 weeks ago

Went for a birthday celebration. My Chicken was so dry it was inedible. Other's pasta meals were bland. The garlic bread was soggy and dripping in oil. None of us finished. I should have complained at the time but did not want to spoil a...More

Thank Bugl0
Carluccios_bury, General Manager at Carluccio's Bury St Edmunds, responded to this reviewResponded 2 weeks ago

Dear Bugl0, I am sorry to hear that you were disappointed with your meal recently. Could you please email me with your contact details as I would like to follow up on the issues you experienced. burystedmunds@carluccios.com Kind regards Wayne

A TripAdvisor Member
1
Reviewed 3 weeks ago via mobile

Just had dinner at Carluccios in Bury St Edmunds. It was a quiet evening as a bank holiday Sunday but our meal was far from dull. As to be expected the food was excellent but our evening was made by the waiting staff. Emma and...More

Thank A TripAdvisor Member
Carluccios_bury, General Manager at Carluccio's Bury St Edmunds, responded to this reviewResponded 3 weeks ago

Hi, Thank you for the lovely review. I am very happy to hear that you enjoyed your visit to Carluccio's on Sunday. Emma and Liam were also glad to hear that they made your visit memorable. We all look forward to your next visit. Kind...More

Reviewed 4 weeks ago

We received a warm welcome by Natalie,who showed us to our table. Her excellent manner and service made such a difference to our evening. Even though the 'special' was sold out (one of us went especially because of the email we received promoting it), she...More

Thank billbQ4973SQ
Carluccios_bury, General Manager at Carluccio's Bury St Edmunds, responded to this reviewResponded 3 weeks ago

Dear billbQ4973SQ, Thank you for taking time to write a review. I am very glad to hear that you enjoyed your meal. Natalie is indeed a star and I'm glad she looked after you so well. We hope to welcome you back soon. Kind regards...More

Reviewed 4 weeks ago via mobile

Stopped for lunch today. All fine until I found a hair in my ice cream. Waitress half-heartedly apologised and tried to explain it away. Sent it back but price of the meal was not reduced. Manager was aware of the problem but didn't come and...More

Thank RMAtkins
Carluccios_bury, General Manager at Carluccio's Bury St Edmunds, responded to this reviewResponded 4 weeks ago

Dear RMAtkins, I am sorry to hear that you found a hair in your ice cream. As our waitress explained, we do have strict measures in place to try and avoid these sort of incidents. We are also very proud of having a 5 star...More

Reviewed 4 weeks ago

We had a family meal in Carluccio's on a Thursday evening and were really pleased with the service and quality of food. The staff were very attentive and the food was excellent. Really refreshing to have an Italian restaurant with a menu that’s not full...More

Thank uskglass77
Carluccios_bury, General Manager at Carluccio's Bury St Edmunds, responded to this reviewResponded 4 weeks ago

Dear uskglass77, Thank you for the lovely review. We are all glad to hear that you enjoyed your meal. We look forward to welcoming you back soon. Kind regards Wayne

Reviewed 14 August 2017

We had a lovely seafood linguine with a side of Misto Di Funghi. The linguine was great and the mushroom side dish was fantastic. A great meal.

1  Thank David B
Carluccios_bury, General Manager at Carluccio's Bury St Edmunds, responded to this reviewResponded 16 August 2017

Dear David B, Thank you for the lovely review. We are all very glad to hear that you enjoyed your meal with us. We look forward to your next visit. Kind regards Wayne

Reviewed 13 August 2017 via mobile

This was an impromptu stop on the way home from a weekend away & we knew Bury has lots of restaurants conveniently near some car parks. We had a table outside in the dappled shade of an olive tree. We both had the 2 course...More

Thank VintageSuitcase16
Carluccios_bury, General Manager at Carluccio's Bury St Edmunds, responded to this reviewResponded 5 weeks ago

Dear VintageSuitcase16, Thank you for the lovely review. We are very glad you chose Carluccio's for your impromptu lunch. I am also glad to hear that we made your visit feel as if you were on holiday. We all need a break sometimes. We look...More

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Ask a question
Questions & Answers
Jackie B
28 July 2017|
AnswerShow all 5 answers
Response from Carluccios_bury | Property representative |
Dear Jackie B, Yes we are open on Saturday evenings until 23:00.
0
Votes
MrRB1
27 July 2015|
Answer
Response from Sarah M | Property representative |
Morning, We are very happy to have dogs on the terrace outside, but unfortunately not inside, Regards, Sarah
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi
Good for
Business meetings, Kids, Child-friendly, Groups, Special Occasion Dining
Open Hours
Sunday
09:00 - 22:00
Monday
08:00 - 23:00
Tuesday
08:00 - 23:00
Wednesday
08:00 - 23:00
Thursday
08:00 - 23:00
Friday
08:00 - 23:00
Saturday
08:00 - 23:00
Location and Contact Information
  • Address: 24-26 Auction Street, Bury St Edmunds IP33 3FA, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  East Anglia  >  Suffolk  >  Bury St Edmunds
  • Phone Number: +44 1284 725505
  • E-mail
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