Had a lovely meal,we really enjoyed the fish & chips in beautiful sunshine outside,great selection & plenty of beers & ales to choose from.Reasonably priced,great staff & surroundings
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We called in for a late lunch on the Saturday of Shakespeare's Birthday Celebrations and asked to sit in the restaurant upstairs. The staff were friendly and helpful and found us a table for 3 by a window overlooking the RSC and the River Avon. The menu is varied and the staff were helpful in advising on choices to suit... More
Birthday meal for my beautiful friend, we have been here a few times before but this was our first time in the restaurant we normally just chill out in the bar downstairs and have some nibbles and cocktails. As this was a special occasion we ventured to the restaurant. Initially everything was positive and we were really excited for our... More
Great venue by the river, Fantastic beer on offer & plenty to choose from in terms of food. Very friendly staff & a great atmosphere. They even go out of the way to suggest some other drinks & gave us a small sample of a new product which was a nice touch. Would highly recommend this restaurant and bar for... More
Hi, Thanks for taking the time to write us review and the strong recommendation. We're pleased that you enjoyed your experience at The Encore. Our staff will always do that little something extra to please. We hope you return again soon. John Guest Care Manager More
My family and I stopped by to presumably have a quick pub bite for lunch and instead got what I'd only describe as pub food at restaurant prices and portions. The food was OK but I could've bought the same thing at a small fish and chip takeaway shop. It took a very long time to come, the service was... More
Hi Simona, Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. John Guest Care Manager More
We popped in for a meal on our last night in Stratford. The food itself was ok - but the service was poor. Apparently it takes all 3 members of bar staff to enter an order into the till, ignoring the ever growing queue at the bar. They were supremely inept to the point we decided to go elsewhere rather... More
Hi, Thank you for taking the time to write us a review. I can only apologise that on this occasion you had a negative experience, but thank you for bringing this to my attention and i will relay this back to our team to prevent any reacurrnce of this happing in the future. We hope this wont stop you returning... More
Booked a table here mid week, and when we arrived it appeared there was one waitress for the whole restaurant. She was on the phone, so ushered us to a sofa to wait until she was free. The service was incredibly slow, we waited 20 minutes before ordering drinks, although the couple next to us waited half an hour before... More
Hi Bev, Thanks for the taking the time to write us a review. We're pleased that you enjoyed your meal at The Encore. I Can only apologise you felt that the service was slow on this occasion, we can sometimes find ourselves busier than expected. We hope this doesn't deter you from returning again in future. John Guest Care Manager More
Lovely gastro pub. Best fish and chips. Good atmosphere. Friendly staff. Comfortable surroundings. Thoroughly recommended.
Hi Louisa, Thanks for taking the time to write us a great 5* review. We are pleased that you enjoyed the fish and chips and our staff delivered a service that met your expectations. We hope on your next visit to Stratford you pop in to see us. John Guest Care Manager More
We chose to visit here after reading the reviews and were a little disappointed. They had run out of a lot of things on their menu so the choice was very limited. The quality of the food was very average and my partner had a burger which should have come with sweet potato fires and turned up with normal chips... More
Hi Dellboy, Thank you for taking the time to write us a review. We regret to hear that you are displeased with your recent experience with us. I can only apologise and I will feed these comments back to our team. John Guest Care Manager More
What first greets you upon entering this pub and restaurant are the beautiful smiles of the girls behind the bar and serving in the restaurant. Their customer care and warm personalities are breathes of fresh air. The meal was very nice, but the discerning Italian food lover should not choose the pasta dishes. The linguine were overcooked and mushy. Desserts... More
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This is not a question, but I would like to acknowledge the response I received from the Encore Guest Relations Manager. Although disappointed with one aspect of my visit on the night, I received a very prompt response from the Encore, who have addressed the issue swiftly. I am impressed by the action of the Relations Manager and this has been resolved to my satisfaction, thank you. I will be visiting the premises again in the future.