We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheldon Hall

Gressel Lane, Birmingham B33 9US, England
+44 121 788 1135
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
  • Excellent22%
  • Very good11%
  • Average12%
  • Poor14%
  • Terrible41%
21 Oct 2017
“very poor”
7 Sep 2017
“Meal out for a treat”
Open Now
8:00 AM - 11:30 PM Hours
Pizza, British, Pub
$$ - $$$
Gressel Lane, Birmingham B33 9US, England
All Details
Write a ReviewReviews (172)
Traveller rating
Traveller type
Time of year

1 - 10 of 172 reviews

Reviewed 2 weeks ago

6pm and turned up for a carvery. The turkey was splinters of meat spread across the serving platter, I asked for fresh turkey, I was told no more turkey. I asked the chef why at start of evening service did he have no fresh turkey,...More

Thank shirley-robinson
Reviewed 3 weeks ago via mobile

Visited for Sunday lunch. Person serving food kept walking off. Meat was dry, veg over cooked and cold. Beer was flat. Never again

Thank Jo R
General Manager A, Manager at Sheldon Hall, responded to this reviewResponded 2 weeks ago

We are sorry that your visit wasnt up to the standard you expected.

Reviewed 4 weeks ago via mobile

Please avoid at all cost, worst meal ever, dirty cutlery, I wouldn’t feed the food to pigs. On a good point, manager refunded without hesitation, I give the pub a year and will be closed down due to lack of customers.

1  Thank lee p
General Manager A, Manager at Sheldon Hall, responded to this reviewResponded 4 weeks ago

I am very disappointed to hear your visit wad not a good one. If you would like to speak further regarding this please feel free to call us on 0121 788 1135 regards Chris

Reviewed 15 February 2018 via mobile

Arrived was really quite noone greeted us so we sat down and order food at the bar and went down hill from there. The buffet food all dried out like it been there all day. The salad n pasta all dried out too. We asked...More

1  Thank Emma L
General Manager A, Manager at Sheldon Hall, responded to this reviewResponded 4 weeks ago

Evening Emma, Sorry to hear your visit wasnt what you expected from us. We don’t do meet and greet apart from Sunday so sorry about that. When did you visit so I can ask the team regarding this, Regards Chris

Reviewed 14 February 2018 via mobile

Went for a family meal on Valentine's day. Not busy and not even acknowledged when we walked in by two waitress talking to each other. When to look ay the food and there was no gammon, no turkey and a little bit of dried out...More

1  Thank PaullL72
Reviewed 4 February 2018 via mobile

The fact that they think that chicken legs, baked beans, chips, and mushy peas are part of a carvery says it all. Meat was dry, Yorkshire puddings were rubbery, veg was over cooked and obviously frozen. Gravy made from granules, and horseradish sauce that tasted...More

Thank Mark F
General Manager A, Manager at Sheldon Hall, responded to this reviewResponded 8 February 2018

Good Evening Mark, We are not only a carvery we sell pizza, burgers, fish, chicken and other food. Our brand is pizza & carvery, so we have a choice of sides to put with your meal. Our brand is very popular with families so we...More

Reviewed 23 December 2017 via mobile

Where do I start! Booked for 27 people for a 3 course Christmas meal and paid a deposit. Arrived to be told there wasnt enough starters so had to have the 2 course meal for a cheaper price. Like they didn't know we were coming!...More

1  Thank Annoyedman
Reviewed 20 December 2017 via mobile

We went here for a Xmas meal with my mom on arrival we went to the bar my husband asked for a ale on draugh the barmaid said it wasn't available 3 draught beers my husband asked for and the answer was it's not on...More

Thank crystalmama
Reviewed 23 November 2017 via mobile

Lovely carvery it was all fresh and the young gentleman Kane carving was very polite would come again great service and the staff was very helpful

Thank Lauramaga15
General Manager A, Manager at Sheldon Hall, responded to this reviewResponded 24 November 2017

Hello Laura. Thank you for the amazing feedback. I will make sure kane gets this. I bet he will be super proud because I am. look forward to seeing you soon Kind Regards Shanice Wade Holding Manager

Reviewed 20 November 2017

visited Sheldon hall on Sunday 19.11.2017 with low expectations,having been disappointed on several occasions .It was 7pm when we arrived and usually there is shortages at the carvery and people waiting for various things while dinners get cold, staff usually have trouble getting food out...More

Thank jamesengineer1944
General Manager A, Manager at Sheldon Hall, responded to this reviewResponded 22 November 2017

Dear James, Thank you for the honest review. We thrive on giving guests the best experience we possibly can. As we are a little upset we didn't meet all your expectations, we are happy that we made it more memorable (in a good way) this...More

Nearby HotelsSee all 118 hotels in Birmingham
Travelodge Birmingham Castle Bromwich
111 reviews
2.33 km away
Heath Lodge
120 reviews
2.92 km away
Holiday Inn Express Birmingham - Castle Bromwich
190 reviews
3.73 km away
Premier Inn Birmingham Nec/Airport Hotel
2,205 reviews
3.80 km away
Nearby Restaurants
Ginger Tree Restaurant
117 reviews
1.46 km away
Mackadown Chippy
5 reviews
.67 km away
Olympic Cafe
13 reviews
.72 km away
Big John's Chelmsley Wood
33 reviews
.31 km away
Nearby Attractions
The Marston Green Tavern
8 reviews
1.98 km away
Hatchford Brook Leisure Centre
9 reviews
3.53 km away
Jaguar Factory Tour
49 reviews
3.83 km away
Digby Hotel, Water Orton
12 reviews
3.84 km away
Questions & Answers
Get quick answers from Sheldon Hall staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
Pizza, British, Pub
Restaurant features
Reservations, Waitstaff, Outdoor Seating, Seating, Parking Available, Free Off-Street Parking, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi
Good for
Kids, Child-friendly
Open Hours
8:00 AM - 11:30 PM
8:00 AM - 11:30 PM
8:00 AM - 11:30 PM
8:00 AM - 11:30 PM
8:00 AM - 11:30 PM
8:00 AM - 11:30 PM
8:00 AM - 11:30 PM
Location and Contact Information
  • Address: Gressel Lane, Birmingham B33 9US, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  West Midlands  >  Birmingham
  • Phone Number: +44 121 788 1135
  • E-mail
At Stonehouse Pizza & Carvery we’re a friendly bunch and pride ourselves on giving the warmest of welcomes. So when you pop over to our place, whether it’s to catch up with friends over a refreshing drink or because you just can’t be bothered to cook, we hope you’ll find it like a home from home – without the washing up! We’ve something for all the family - from freshly carved, slow cooked roasts, stonebaked pizzas made from 100% fresh dough, tasty pub classics like hand battered fish, plus a range of burgers and vegetarian dishes.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing