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Crown Gate | CrownGate Shopping Centre, Worcester WR1 3LD, England
01206562746
Website
Today
09:00 - 21:30
Open now
See all hours
Hours:
Sun 09:00 - 21:30
Mon - Fri 08:00 - 22:00
Sat 08:00 - 22:30
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402 Reviews from our TripAdvisor Community

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Showing 400: English reviews
london
Level Contributor
47 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 63 helpful votes
Reviewed 3 days ago NEW via mobile

This was a repeat visit where we again noticed unprofessional customer service. Ie being told they were distracted from bringing our bill because a cheese grater was lost in the kitchen. A request for water with our meal took almost as long to arrive as it did for our food to arrive (it was lunchtime -they were not busy). The... More 

Helpful?
2 Thank tripbug
2 reviews
Reviewed 4 days ago NEW via mobile

My partner and I visited on bank holiday Monday for lunch. We both had a 2 course meal and we were both unhappy with the quality and quantity of each dish. The tomatoes on bruchetta was very poor and the ragu didn't taste if anything. On a brighter note, the staff were very nice and the premises was clean and... More 

Helpful?
Thank maxine132
Worcester England
Level Contributor
18 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
Reviewed 1 week ago via mobile

3 of us attended the opera night last night. The evening cost £40 for a glass of prosecco and hors d'oeuvres on arrival, a three course meal and the music. The food was fabulous, particularly the lamb which was just perfection. The service was great and the music just brilliant. I loved how the music was performed in between courses,... More 

Helpful?
Thank MandieO
Worcestershire, United Kingdom
Level Contributor
38 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
Reviewed 1 week ago via mobile

My first experience of opera was at a Prime Rib steakhouse near San Francisco. Most unexpected, and surprisingly enjoyable. Great that Carluccio's have started this in the UK - even if you don't know/ don't like opera, give it a try! The excellent set menu complements the wonderful performance. Next one is June 27th, so book now!

Helpful?
Thank Jeremy T
513worcester, Manager at Carluccio's - Worcester, responded to this review

Ciao Jeremy! We're so happy to hear that you enjoyed the Opera evening, all the staff love working the night and getting to experience the singers too! Thank you for the great feedback on the food we served, we'll be sure to pass that information along to the chefs who create the menu. We hope to see you again soon... More 

United Kingdom
Level Contributor
34 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
Reviewed 1 week ago via mobile

I visited with my husband yesterday afternoon, to make the most of the sunshine and have lunch outside. Before I cover the not so positives, I must say the waiters and waitresses are attentive and friendly, which is a credit to the restaurant. However, it is now clear, after a small request I made, that pasta sauces are certainly not... More 

Helpful?
Thank Vogueidea16
513worcester, Manager at Carluccio's - Worcester, responded to this review

Ciao! Firstly I would like to thank you for taking your time to leave us this feedback, it's something we really appreciate here at Carluccio's. As an Italian restaurant service delivered from the heart and high quality, simple food are what are pride ourselves on and I can see that we have let you down on this occasion. We would... More 

Malvern, United Kingdom
Level Contributor
30 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
Reviewed 2 weeks ago via mobile

Walked in without reservation at 7pm to a quarter full restaurant. Shared focaccia bread with garlic and cheese for starter... was lovely. We both had lasagne for main... it was yummy and piping hot from first mouthful to the last. My desert of chocolate and salted caramel sundae (see photo) was so yummy!! My girlfriends chocolate bread and butter pudding... More 

Helpful?
Thank DeanSummerton
513worcester, Manager at Carluccio's - Worcester, responded to this review

Buongiorno! Thank you for taking the time to leave us this feedback, it's brilliant to hear what a lovely time you had here! We're glad our staff were their usual friendly selves, and i'll be sure to pass your comments to both the waiters and chefs! We will be making some changes to our menu this summer, so there will... More 

Level Contributor
5 reviews
3 restaurant reviews
Reviewed 2 weeks ago via mobile

My boyfriend and I walked in early evening Saturday around 7pm, fairly quiet, table for two in corner, starter was sharing garlic bread then main of lasagne, all hot and tasty! Relaxed dining and will come again.

Helpful?
Thank AnitaFairman
513worcester, Manager at Carluccio's - Worcester, responded to this review

Ciao Anita! It's great to hear you enjoyed your time with us, we all love a relaxing evening with italian food! Thank you for the feedback and we'll see you again soon! Kind regards, Katie Phillips Assistant Manager More 

Worcester, United Kingdom
Level Contributor
37 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 2 weeks ago

The food not as good as before it was a let down my husband had steak I had the set menu was not good at all I think there Change chef

Helpful?
Thank Sue D
Worcester
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 3 weeks ago

Service and quality of food was exceptional Hannah Gordon was our server who was polite and extremely attentive with a good sense of humour

Helpful?
Thank TheBondGirls
Management response:

Ciao! Thank you so much for your kind words about the service and food here at Carluccio's Worcester. I will be passing the feedback on to the waitress Hannah, as the staff really like to hear the feedback. It's great to hear that you're having a great time with us as much as we are having a great time creating... More 

Worcester, United Kingdom
Level Contributor
17 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 4 weeks ago

went here for a birthday meal, 8 of us and had a great time. the food was superb the wine also and i could not fault the service everyone said how good there starters and main meals were and also the deserts i would defiantly recommend it for a night out

Helpful?
Thank MikeMcGf40
Management response:

Ciao Mike! Thank you for taking the time to leave us this review, I'll be sure to pass your lovely comments on to our team! We're so pleased you and your party had such a good time and enjoyed the food. Hopefully we'll see you again soon for some more good times! Kind regards, Katie Phillips Assistant Manager More 

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Cuisine
Italian, Vegetarian Friendly, Gluten Free Options
Meals
Brunch, Breakfast, Lunch, Dinner, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Business meetings, Child-friendly, Kids, Groups, Special Occasion Dining
Open Hours
Sunday
09:00 - 21:30
Monday
08:00 - 22:00
Tuesday
08:00 - 22:00
Wednesday
08:00 - 22:00
Thursday
08:00 - 22:00
Friday
08:00 - 22:00
Saturday
08:00 - 22:30
Location and Contact Information
  • Address: Crown Gate | CrownGate Shopping Centre, Worcester WR1 3LD, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Worcestershire  >  Worcester
  • Phone Number: 01206562746

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Carluccio's - Worcester and other visitors
1 question
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Cannock, United Kingdom
6 months ago

See all questions (1)

Questions? Get answers from Carluccio's - Worcester staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?