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Frankie & Benny's

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Unit 1 Dunleavy Drive, Cardiff CF11 0SR, Wales
+44 29 2087 7840
Today
09:00 - 23:00
Open now
See all hours
Hours:
Sun 09:00 - 22:30
Mon - Sat 09:00 - 23:00
More Info
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172 Reviews from our TripAdvisor Community

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Showing 172: English reviews
London, United Kingdom
Level Contributor
11 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 18 April 2017

Two adults, three children, for lunch on a Monday. The children's menu gave something for everyone, and was good value. Generous main course portions, tasty food and fruit drink, and ice cream for desert. No complaints there. Adult lunchtime menu, two courses at £9.95, was similarly good value, and everyone left feeling full. It's an ideal place to take the... More 

Helpful?
Thank PJW833
Bridgend, United Kingdom
1 review
Reviewed 17 April 2017 via mobile

Me and my friend walked in and was seen to straight away. The staff were amazing and were so polite. I ordered a double chicken burger and a Caesar salad, the service was fast and the chicken was so tender. Fair play play to the chefs and waitering people they clearly now what they're doing. I would 100% definitely recommend... More 

Helpful?
Thank lukeward123
UK
Level Contributor
118 reviews
44 restaurant reviews
common_n_restaurant_reviews_1bd8 86 helpful votes
Reviewed 14 April 2017 via mobile

Arrived for a late lunch and ordered as soon as we sat down. After more than an hours wait we had to threaten to leave to get served. We ordered standard kids menu pasta and a sandwich. Eventually they arrived tepid and bland. Certainly the pasta was not cooked fresh. The server was very pleasant but nearly 2 hours for... More 

Helpful?
Thank JaneUK
Level Contributor
16 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 11 April 2017 via mobile

Go quite often, have always found the food really nice and the service excellent. Always kind to my young grand daughters even when they are very busy,

Helpful?
Thank Jogoode
Cardiff, United Kingdom
1 review
Reviewed 10 April 2017

Went to Frankie and Bennys for a birthday meal, the waitress was brilliant really chatty and helpful, Minera made sure throughout the meal we had everything we needed and surprised me with a birthday brownie which was lovely.

Helpful?
Thank rosajoyce87
Swansea
Level Contributor
150 reviews
82 restaurant reviews
common_n_restaurant_reviews_1bd8 68 helpful votes
Reviewed 26 March 2017 via mobile

Called in for lunch after a shopping trip despite being busy (3 birthday parties ) we were seated promptly. Carla was our server and was friendly and helpful even putting up with my husbands terrible sense of humour. Food was tasty with generous portions the garlic bread starter would have fed a small country! ! All in all we enjoyed

Helpful?
Thank SwanseaWiz
Cardiff, United Kingdom
2 reviews
Reviewed 11 March 2017

From the moment we entered the restaurant the stresses that accompany a 10th Birthday Party with 11 children were alleviated by the most amazing person. Staff member Minera and indeed all involved in taking care of us were fantastic. At one point I began to feel guilty as Minera seemed to be doing so much for our gang, but when... More 

Helpful?
Thank cardiffchris22
Cardiff, United Kingdom
Level Contributor
131 reviews
59 restaurant reviews
common_n_restaurant_reviews_1bd8 77 helpful votes
Reviewed 27 February 2017

We ended up at Frankie and Bennys by chance and I wasn't looking forward to it after my abysmal last visit. I have to say a huge improvement. Carla our waitress was absolutely wonderful and very attentive. Food was served very quickly and was piping hot. On my previous visit portions were tiny but this time the portions were huge.... More 

Helpful?
1 Thank superskier87
Pembroke, United Kingdom
Level Contributor
30 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
Reviewed 20 February 2017

I had a luke warm/cold breakfast which I abandoned, polite but poor response to my concerns at the poor quality. My wife's sandwich bread roll couldn't be cut, even with a steak knife, both were abandoned, no refund offered. Polite staff but ineffectual and they really weren't that bothered. Other F+B's have usually been ok at best but this one... More 

Helpful?
Thank Ballamona
Cardiff, United Kingdom
1 review
Reviewed 15 February 2017

Having booked a table late Angie, the person taking the booking was extremely polite and helpful, this location is somewhat of a distance to travel but well worth the journey. Minera was extremely attentive, polite and helpful when we arrive. The food was excellent and service superb. I highly recommend this restaurant

Helpful?
Thank jonevans13

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Italian, American, Pizza, Diner, Vegetarian Friendly
Meals
Breakfast, Lunch, Dinner
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Child-friendly, Kids, Groups
Open Hours
Sunday
09:00 - 22:30
Monday
09:00 - 23:00
Tuesday
09:00 - 23:00
Wednesday
09:00 - 23:00
Thursday
09:00 - 23:00
Friday
09:00 - 23:00
Saturday
09:00 - 23:00
Location and Contact Information
  • Address: Unit 1 Dunleavy Drive, Cardiff CF11 0SR, Wales
  • Location: Europe  >  United Kingdom (UK)  >  Wales  >  Southern Wales  >  Cardiff
  • Phone Number: +44 29 2087 7840

Questions & Answers

Questions? Get answers from Frankie & Benny's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?