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West End Hotel

5A High Street, Fort William PH33 6EU, Scotland
+44 1397 702614
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Overview
  • Excellent35%
  • Very good44%
  • Average15%
  • Poor5%
  • Terrible1%
Travellers talk about
“roast lamb” (2 reviews)
“soup” (5 reviews)
“sandwich” (3 reviews)
Restaurant Hours
CUISINES
Bar, British, European, Scottish, Vegetarian Friendly, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Food
Service
Value
Atmosphere
LOCATION
5A High Street, Fort William PH33 6EU, Scotland
All Details
Write a ReviewReviews (151)
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1 - 10 of 140 reviews

Reviewed 1 week ago via mobile

Only had one night but could easily have stayed for more had time allowed! We had beautiful views from our room. It was comfortable and clean. Booked through Booking.com at a great price. We dined in the restaurant and thought prices were fair, and staff...More

Thank alecannette2018
Reviewed 4 weeks ago via mobile

Sorry to say this, but it wasn't a convenient stay. There was a bright projector straight into our room window at night. The bed matress felt very very old with little spikes that interfere sleeping well. Very (very!) low water pressure in the shower, which...More

Thank tomgazit
Reviewed 3 September 2018

It's not haute cuisine and the service was a little on the brusque side but the food was decent value for a large group and came out hot and quickly. Whitebait was crispy and delicious, haggis and mash was filling and rhubarb crumble was a...More

Thank Ian H
Reviewed 28 August 2018

The Hotel has recently been taken over by the MGM Muthu group, the selection on the menu has improved and is still good value, I was happy to see they now offered smaller portions on many of the items on the menu which is ideal...More

Thank James G
Reviewed 24 August 2018

The food was delicious and arrived quickly, which was good since we were eating very late. It was our first day in Scotland and we enjoyed the Scottish food - beef stew with potatoes and Yorkshire pudding and lamb roast with potatoes. It was reasonable...More

Thank BeckySD
Reviewed 12 August 2018

On arrival greeted by a stoney faced lady, Seated, went to bar, barman struggling to serve customers, when he requested help, manageress? said customers could wait. Ordered food, service very good and other staff good. Food portions were great and very nice. First impressions could...More

1  Thank Sam J
Reviewed 25 July 2018

Upon arrival there was no meet/greet. The girl on reception handing out keys made no attempt to greet or acknowledge us. Upon entering our room the curtain was hanging off and they did not meet when drawn. The only way to keep the window open...More

Thank chloee1
Reviewed 25 July 2018 via mobile

Really welcoming, the views are fantastic from our room. The staff are very friendly and helpful. Would recommend this hotel.

1  Thank AJFELLA
Reviewed 20 July 2018 via mobile

We arrived at the hotel for a weeks coach tour of the Highlands. Check in is usually a sign of things to come and in this case proved right. The girl who booked us in was surly and did not seem interested. We got our...More

Thank Lehkyj
Reviewed 16 July 2018

Food is simply appauling , food is stale and pre prepared what tatsed like days earlier. In fact im sure a lot of it was off. Unhygenic and to be avoided. Not surprised when you have a menu with so many options everythings going to...More

Thank travellingscotsma124
Nearby
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Nearby Attractions
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Breakfast, Lunch, Dinner
Restaurant features
Reservations, Seating, Waitstaff, Highchairs Available, Serves Alcohol, Full Bar, Wheelchair Accessible, Free Wifi
Good for
Kids, Child-friendly, View, Special Occasion Dining, Groups
Location and Contact Information
  • Address: 5A High Street, Fort William PH33 6EU, Scotland
  • Location: Europe  >  United Kingdom (UK)  >  Scotland  >  Scottish Highlands  >  Lochaber  >  Fort William
  • Phone Number: +44 1397 702614
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