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Hook and Ladder

Unit 2, Westgate Retail Park | Tramore road, Waterford 000, Ireland
+353 51 850 765
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  • Excellent65%
  • Very good19%
  • Average8%
  • Poor3%
  • Terrible5%
Travellers talk about
“cakes” (23 reviews)
“french toast” (7 reviews)
Open Now
8:00 AM - 5:30 PM Hours
Irish, Cafe, European, Vegetarian Friendly, Vegan Options, Gluten Free Options
$$ - $$$
Unit 2, Westgate Retail Park | Tramore road, Waterford 000, Ireland
All Details
Write a ReviewReviews (249)
Traveller rating
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Time of year

1 - 10 of 249 reviews

Reviewed 3 weeks ago

I've been eating at Hook and Ladder quite a bit recently. The food is good and desserts are very good. The portion sizes are generous too. The atmosphere and surroundings are pleasant. There is plenty of seating but the place is always busy so you...More

2  Thank Steffi M
Reviewed 4 weeks ago via mobile

Was in today and had a dessert and coffee it was really tasty was served by holly she was smiling all the time and she was so polite and friendly will definitely come back again

2  Thank laureta23xox
Reviewed 4 weeks ago via mobile

Was in yesterday and had a lovely meal the service was perfect, I was served by a young lady named holly she was very friendly and lovely girl

2  Thank Dona b
Reviewed 4 weeks ago via mobile

We were hoping for a nice meal and good service. Not only was the food more than we expected but the service from Holly we got was exceptional.

2  Thank Sj E
Reviewed 4 weeks ago via mobile

Had a fab lunch in Hook and Ladder yesterday. Great veggie options and excellent coffee. Service with a smile too from the lovely Holly. I try to pop in every time I’m in Waterford.

2  Thank Corina H
Reviewed 18 May 2018 via mobile

Food yet again fab couldn't be topped aswell as the service by holly 😊staff couldn't do any more . Will be back lovely spot

3  Thank Leah P
Reviewed 16 May 2018 via mobile

Visited today with college friends to celebrate the end of exams! There was quite a big group of us and Tonya could not have been more accomodating and lovely! She brought a smile to all of our faces and really enjoyed having her serve us!...More

4  Thank Megan P
Reviewed 16 May 2018 via mobile

Food was amazing and the server Tonya made the experience even better, she was so helpful, upbeat, and made the experience so much better. 10/10 would recommend to anyone. So much thanks to Tonya for the amazing service

4  Thank conorfoley
Reviewed 16 May 2018 via mobile

This is my first time on tripadvisor and i am not usually one to complain while the food and service was ok the manner and colourful tone of barista and the loud mouthed girl with the fuzzy black hair that you would here in town...More

1  Thank Jamesy1972
Reviewed 15 May 2018 via mobile

I come here often with my partner and I must say the service from a certain staff member named Tonya is absolutely outstanding! We were there today and she is so polite and even In the busiest times she is very accommodating and very helpful...More

3  Thank Eathan A
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Ask a question
Questions & Answers
Suzanne R
15 January 2017|
Response from Lynne C | Reviewed this property |
I was only back today and didn't see any sign indicating gluten-free, but that they will try to cater for special diets. You might phone them to be sure
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
Breakfast, Lunch, Brunch
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Accepts Visa, Free Wifi
Good for
Groups, Local cuisine, Special Occasion Dining, Kids, Business meetings, Child-friendly
Open Hours
9:00 AM - 5:00 PM
8:00 AM - 5:30 PM
8:00 AM - 5:30 PM
8:00 AM - 5:30 PM
8:00 AM - 5:30 PM
8:00 AM - 5:30 PM
8:00 AM - 5:30 PM
Location and Contact Information
  • Address: Unit 2, Westgate Retail Park | Tramore road, Waterford 000, Ireland
  • Location: Europe  >  Ireland  >  Province of Munster  >  County Waterford  >  Waterford
  • Phone Number: +353 51 850 765
  • E-mail
The idea behind cafehome is to showcase a number of various store concepts under the one brand, with each individual concept retaining its own individual ethos and style.The first of these concepts is Hook & Ladder, where we’ve created a unique atmosphere with expertly trained staff, showcasing a broad range of Irish artisan foods, plus a range of furniture and accessories. One truly unique aspect to Hook & Ladder is that all the café fittings – from the cutlery & crockery, to the seats you sit on – are available for purchase.
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