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Swan Road, Harrogate HG1 2SR, England
+44 1423 500055
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215 Reviews from our TripAdvisor Community

Traveller rating
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Showing 213: English reviews
hornchurch
Level Contributor
30 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 55 helpful votes
5 of 5 bubbles Reviewed 1 week ago

The menu was varied and the food was excellent. The staff were polite, attentive but discreet at the same time.

Helpful?
Thank HornchurchCaroline
1 review
2 of 5 bubbles Reviewed 1 week ago via mobile

Came here to treat my friend for her birthday. Asked if we could have a drink first and was told a member of staff would come over waited 15 minutes....... Drink order taken asked them to come back in 10 minutes, came back over 20 minutes later. Apparently the waiter had no paper ...... Waited over 30 minutes before afternoon... More 

Helpful?
Thank Margaret M
Redditch, United Kingdom
Level Contributor
30 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago

Four of us went for the week-end on a Hotels Exclusive deal - excellent value. Our friends actually stayed in the room where Agatha Christie stayed (how cool was that!). Ideal location, lovely grand old building, clean rooms etc. efficient friendly staff. Everything you could want on a typically English Break. A stone's throw from Betty's Tea Room and shops... More 

Helpful?
Thank linda2236
York
Level Contributor
48 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago

Over night stay at this very impressive building in the heart of Harrogate with ample parking. Staff were helpful and attentive, however there were areas that were looking tired and in need of decorating. Our room was at the front so we had the view towards the town center which was nice. Breakfast was Ok but we were expecting more... More 

Helpful?
Thank VikingYork
Leeds, United Kingdom
Level Contributor
34 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

Enjoyable afternoon tea with Husband, staff friendly, sandwiches and cake very nice, only snag was sat on a low seat , so had to stretch to eat, would of been better been sat at a table ,x

Helpful?
Thank diver1954
Huddersfield, England, United Kingdom
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 3 weeks ago via mobile

The Old Swan is in an excellent location to explore this great town, it has bars and restaurants to suit all tastes, we were spoilt for choice. The staff at the hotel were friendly but maybe not fully trained, I seemed they were learning at times. The room was basic but very comfy and the food was very good. Only... More 

Helpful?
Thank Alan L
Edinburgh, United Kingdom
Level Contributor
3 reviews
4 of 5 bubbles Reviewed 3 weeks ago

Very friendly, helpful staff and a really good choice of food on the menu. first time we'd been here but will certainly go back again

Helpful?
Thank eve331
Level Contributor
28 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 4 weeks ago via mobile

Mattress in room was disgusting. So old you could put your hand through it at the seam. It had also collapsed. Went to reception at 2am after evening with corporate group and was moved straight away into next room with new matress. British receptionist horrible and rude. They even attempted to place another of our group in that room until... More 

Helpful?
Thank Ambee1370
Preston, United Kingdom
Level Contributor
41 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

we ate here twice during our visit to harrogate, good food in lovely surroundings, witth really friendly staff.

Helpful?
Thank william g
Sowerby Bridge, United Kingdom
Level Contributor
15 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 4 weeks ago

On arrival (quite dark outside) we were asked to complete a form which included a question did we arrive by car? We ticked yes and wrote down our car number plate. We travelled in a very small lift to our room. On unlocking the door we immediately noticed that the "double" bed was not infact a "double" bed but not... More 

Helpful?
2 Thank 64Tenerifemadhalifax

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Cuisine
British, Gluten Free Options
Meals
Breakfast, Lunch, Dinner
Restaurant features
Reservations, Private Dining, Seating, Waitstaff, Parking Available, Validated Parking, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Child-friendly, Business meetings, Special Occasion Dining
Location and Contact Information
  • Address: Swan Road, Harrogate HG1 2SR, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Yorkshire  >  North Yorkshire  >  Harrogate
  • Phone Number: +44 1423 500055

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Old Swan and other visitors
2 questions
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Durham UK
Nottinghamshire, United Kingdom
over a year ago

See all questions (2)

Questions? Get answers from The Old Swan staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?