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Swan Road, Harrogate HG1 2SR, England
+44 1423 500055
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221 Reviews from our TripAdvisor Community

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Showing 219: English reviews
Yorkshire, United Kingdom
Level Contributor
525 reviews
320 restaurant reviews
common_n_restaurant_reviews_1bd8 247 helpful votes
4 of 5 bubbles Reviewed 2 days ago NEW

We booked the Old Swan's New Year's Eve gala dinner and dance as non-residents, we live within walking distance so did not need to stay over. The evening started with champagne and canapes, followed by being piped into the ballroom and a four course dinner with a swing band, disco and dancing. Unusually, couples were seated on two seat tables... More 

Helpful?
Thank Corb2000
Lytham St Anne's, United Kingdom
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW

We went for Afternnon tea as a guest 14/01/17 and the service was first class we arrived early for our booking but they went out of their way to make another table up for was - on our arrival the receptionist politely directed us to the correct room & all staff was pleasant

Helpful?
Thank metcalflinda72
White Bear Lake, Minnesota
Level Contributor
15 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 5 days ago NEW via mobile

Had a lovely meal at The Old Swan, the soup and the dessert was a bit too sweet for my taste, however the lamb was great. Fatu (hope we spelled it right :) ) was great in taking care of our table and provided excellent customer service ! The location is very central, with large parking and close to Viper... More 

Helpful?
Thank ana_leon1986
Preston
Level Contributor
9 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

This is a beautiful Hotel full of character, we book an overnight stay through Groupon, we booked bed, breakfast and evening dinner, The waitress came and gave us the menu and asked up what we would like to order. so we gave her the starter, main meal and then she asked what we would like for sweet, this was all... More 

Helpful?
Thank carolewignal
Sowerby Bridge
Level Contributor
32 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago

We stayed in this hotel for two nights between Christmas and New Year to attend my step sons wedding. It is a beautiful grand hotel much larger than it initially appears and the public rooms whilst giving a nod to the elegant thirties when Agatha Christie stayed are tastefully contemporary too. The Garden Room was lit with fairy lights and... More 

Helpful?
Thank GRJSB
Huddersfield, United Kingdom
Level Contributor
31 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago via mobile

If you're expecting Travel Lodge jog on ! The Old Swan is a grand old place with old fashioned values and services, the staff seem to be hand picked for charm and personality- everyone we encountered was delightful and chatty ! Delicious meal despite the 2 minor blots - fat chips never arrived and the cheese board was straight from... More 

Helpful?
Thank Mike D
hornchurch
Level Contributor
31 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 57 helpful votes
5 of 5 bubbles Reviewed 30 November 2016

The menu was varied and the food was excellent. The staff were polite, attentive but discreet at the same time.

Helpful?
Thank HornchurchCaroline
1 review
2 of 5 bubbles Reviewed 26 November 2016 via mobile

Came here to treat my friend for her birthday. Asked if we could have a drink first and was told a member of staff would come over waited 15 minutes....... Drink order taken asked them to come back in 10 minutes, came back over 20 minutes later. Apparently the waiter had no paper ...... Waited over 30 minutes before afternoon... More 

Helpful?
Thank Margaret M
Redditch, United Kingdom
Level Contributor
30 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 21 November 2016

Four of us went for the week-end on a Hotels Exclusive deal - excellent value. Our friends actually stayed in the room where Agatha Christie stayed (how cool was that!). Ideal location, lovely grand old building, clean rooms etc. efficient friendly staff. Everything you could want on a typically English Break. A stone's throw from Betty's Tea Room and shops... More 

Helpful?
Thank linda2236
York
Level Contributor
49 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed 21 November 2016

Over night stay at this very impressive building in the heart of Harrogate with ample parking. Staff were helpful and attentive, however there were areas that were looking tired and in need of decorating. Our room was at the front so we had the view towards the town center which was nice. Breakfast was Ok but we were expecting more... More 

Helpful?
Thank VikingYork

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Cuisine
British, Gluten Free Options
Meals
Breakfast, Lunch, Dinner
Restaurant features
Reservations, Private Dining, Seating, Waitstaff, Parking Available, Validated Parking, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Groups, Local cuisine, Special Occasion Dining, Business meetings, Child-friendly
Location and Contact Information
  • Address: Swan Road, Harrogate HG1 2SR, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Yorkshire  >  North Yorkshire  >  Harrogate
  • Phone Number: +44 1423 500055

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Old Swan and other visitors
2 questions
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Durham UK
Nottinghamshire, United Kingdom
over a year ago

See all questions (2)

Questions? Get answers from The Old Swan staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?