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Bella Italia Gloucester Quays

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Ratings and reviews

RATINGS
Food
Service
Value

Details

PRICE RANGE
US$8-US$17
Special Diets
Vegetarian Friendly, Gluten Free Options
Meals
Breakfast, Lunch, Dinner, Brunch

Location and contact

About
Bella Italia have over 100 Italian restaurants across the UK serving pizza, pasta, Italian classics and more, made with ingredients from Italian-family producers.
PRICE RANGE
US$8-US$17
Special Diets
Vegetarian Friendly, Gluten Free Options
Meals
Breakfast, Lunch, Dinner, Brunch
CUISINES
Italian, Pizza, Mediterranean, European
FEATURES
Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts Visa, Free Wifi, Accepts Credit Cards
Reviews (416)
Filter reviews
415 results
Traveller rating
173
91
42
46
63
Traveller type
Time of year
LanguageEnglish
173
91
42
46
63
Show reviews that mention
All reviews spaghetti pollo tiramisu lamb shank burger gloucester quays food was lovely lovely evening birthday meal piping hot booked a table member of staff dora cinema branch pint
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1 - 10 of 415 reviews
Reviewed 3 days ago via mobile

Very long waiting to be asked what we want to eat in a first place, waiting at least 30 minutes for starter ! Staff looked bored and barely paid attention to our table even after we finished. Very poor taste of all meals and long...More

Date of visit: December 2018
Thank Agnieszka A
BI Guest Experi... S, Guest Relations Manager at Bella Italia Gloucester Quays, responded to this reviewResponded yesterday

Hi Agnieszka, Thanks for your feedback and review. We are sorry to hear that you felt our usual Bella pace and delicious food standards both weren't up to scratch during your visit. This is unlike us and we will ensure that the Area Manager checks...More

Reviewed 1 week ago

Out for a quick lunch, seated promptly, order taken, service check good, excellent food (so fresh and tasty), bill brought on request promptly, nicely filled. Very pleasant staff, the team look like they enjoy what they do. Great all round experience.

Date of visit: December 2018
Thank MDrago
Reviewed 1 week ago via mobile

Visited today with my friends for a quick lunch and was very impressed how nice it was! Very quick servive with a smile and food was just delicious. Will definitely be back and reccommend to others!

Date of visit: December 2018
Thank 989zdenekm
Reviewed 3 weeks ago

Booked a table for 4 and I wish I didn’t. After being taken to a table we sat looking at the menu and decided on our meals, 30 minutes later a waiter finally came and took our food and drink orders. It was then another...More

Date of visit: November 2018
Thank andpow63
BI Guest Experi... S, Guest Relations Manager at Bella Italia Gloucester Quays, responded to this reviewResponded 2 weeks ago

Hiya, Thank you for taking the time to feedback to us after your visit and please accept our apologies that it wasn’t the enjoyable experience it should have been. We are sorry to hear both the quality of your Bella dishes and standard of service...More

Reviewed 3 weeks ago

This was my first time in a Bella Italia and it was ok. The place was quite rammed when we were there so meals took a little longer than you'd normally expect but trhey were of a good quality and I have no doubt they...More

Date of visit: November 2018
Thank fishonsaturday
Reviewed 3 weeks ago via mobile

Went for a meal here last night and the food was out of this world. Staff were all very friendly and could not do enough for you. The restaurant was very clean and well presented. We will be going back very soon. Thank you for...More

Date of visit: November 2018
Thank Chrissie W
Reviewed 4 weeks ago via mobile

Came in today and was pretty manic being the Xmas market. Got a table which was great. Then went downhill. Waiter was rude. The food waste tasteless and food was cold. When wanting to pay the build and asked to get the card machine. Decided...More

Date of visit: November 2018
Thank Tommy W
BI Guest Experi... S, Guest Relations Manager at Bella Italia Gloucester Quays, responded to this reviewResponded 2 weeks ago

Hiya, Thank you for taking the time to feedback to us after your visit and please accept our apologies that it wasn’t as enjoyable an experience as it should have been. We are sorry to hear the poor service left you feeling disappointed with your...More

Reviewed 4 weeks ago

A pleasant meal with very good service, the pollo funghi was well presented and very tasty as was the framenti even though the chocolate sauce was missing and the price was still the same, very clean and also busy.

Date of visit: November 2018
Thank Liam B
Reviewed 9 November 2018 via mobile

We're both on the Three mobile phone network and use the Wuntu app, which often does offers with Bella Italia. Took advantage of the "pizza or pasta dish for £3" Had to pay for drinks and the starter but bill total was £19 which incl...More

Date of visit: November 2018
Thank bec68
Reviewed 6 November 2018

Ate here a three evenings ago. Had a warm welcome on arrival. A very pleasant and very efficient Polish Manager looked after us. We were not hurried and attentively looked after. The food was very good especially the Lamb Shank. My wife had a chicken...More

Date of visit: November 2018
Thank GordonW318
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