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Frankie And Benny's

$$ - $$$
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Crawley Leisure Park London Road | Unit 9, Crawley RH10 8LR, England
+44 1293 554910
09:00 - 23:00
Closed now
See all hours
Sun 09:00 - 22:30
Mon - Sat 09:00 - 23:00
More Info
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301 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 301: English reviews
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 5 days ago NEW via mobile

I went with my friend and her family. I told the server what I was allergic to and I got an allergic reaction afterwards and had to take medicine that I luckily had with me. So, obviously there is no way I am coming back or suggesting anybody to visit this place, especially if you have food allergies. The servers... More 

Thank itsmissFoxy
London, United Kingdom
Level Contributor
76 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed 1 week ago

Coped well with staff do, with pre-planned menu submitted, meals arrived within 10mins of sitting down. Staff friendly and efficient.

Thank gmcc57
Crawley, United Kingdom
Level Contributor
128 reviews
78 restaurant reviews
common_n_restaurant_reviews_1bd8 86 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago

It's everything you expect from Frankie & Benny's, good value food and all those slightly on the plain or ordinary side value for money is excellent. Are used to be a regular visitor to Frankie & Benny's in Redhill before they close that and I have to say I did prefer that particular branch although lots of the staff have... More 

1 Thank _whyley2
Interlaken, Switzerland
1 review
4 of 5 bubbles Reviewed 3 weeks ago

Very kind staff and helpfull. Because we were hungry, the waitress advised us to have a starter which doesn't take long: dough balls with garlic dip. That was delicious and good to sooth our hungry stomach. So no problem to wait for the main course. I had "chicken pasta pesto", would order it anytime again, was delicious!!! The meals of... More 

Thank mttina
Level Contributor
81 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed 4 weeks ago via mobile

I think Frankie & Benny is slowly going downhill as an overall brand. Quality is not the same as before (or we are growing up) The place is family friendly and kids would enjoy it here. Staff seem to be rather robotic. No smiles until they bring the bill at which they smile in hope for a tip. Other than... More 

Thank BwanaSam
Surrey, United Kingdom
Level Contributor
9 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 4 weeks ago

pleasently suprised with my chicken salad - doughy breadsticks where very tasty and friendly service

Thank FJSPage
Level Contributor
22 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
2 of 5 bubbles Reviewed 4 weeks ago via mobile

Usually have nice meals. So thought we would try the breakfast. I had poached egg on toast, I could not finish it as it was freezing cold the eggs and toast, mushrooms were Luke warm. Pointed this out to the waitress when she asked how everything was. Not really much response from waitress to my complaint. My partner enjoyed the... More 

Thank T5736XPchristinem
Crawley, United Kingdom
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 4 weeks ago via mobile

The food was pretty average with some of it being a little burnt. The cocktails weren't very good, the espresso martini (pic attached) I had was pretty awful and the price of everything was high. I probably won't come back to be honest.

Thank Paul B
Kennesaw, Georgia
Level Contributor
604 reviews
362 restaurant reviews
common_n_restaurant_reviews_1bd8 175 helpful votes
3 of 5 bubbles Reviewed 19 January 2017 via mobile

Large menu including grilled ribs, steaks, burgers, chicken. Pizza menu is big with lots of different toppings. We had pepperoni pizza and BBQ pork pizza. Pasta with spicy chicken was very spicy. They have Brewdog IPA bottled beer. Good dinner.

Thank Thomas V
Liverpool, United Kingdom
Level Contributor
57 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 18 January 2017

We have visited here on a few occasions as a family. Service is slow sometimes but think that is due to lack of staff. Food is great and the do good breakfasts. Kids eat free on a Friday if you download the app which helps if there is a few of them eating.

Thank Jennifer H

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
    3 of 5 bubbles
Italian, American, Pizza
Brunch, Breakfast, Lunch, Dinner, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Kids, Groups, Child-friendly
Open Hours
09:00 - 22:30
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
Location and Contact Information
  • Address: Crawley Leisure Park London Road | Unit 9, Crawley RH10 8LR, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  West Sussex  >  Crawley
  • Phone Number: +44 1293 554910
The instantly recognisable red neon sign and warm inviting interior will ease you into the Frankie & Benny's experience before you can take your coat off! In typical stateside fashion, great service at Frankie & Benny's is second to none. Nothing is too much trouble for our obliging and friendly staff. So loosen your tie, relax, settle into your booth seat and relish the wonderful feeling of a very satisfied appetite!

Questions & Answers

Questions? Get answers from Frankie And Benny's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?