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Lower Ground Festival Place, Basingstoke RG21 7BB, England
+44 1256 358898
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  • Excellent38%
  • Very good34%
  • Average15%
  • Poor8%
  • Terrible5%
Travellers talk about
“steak” (52 reviews)
“nachos” (20 reviews)
“prawns” (16 reviews)
Open Now
All hours
American, Bar, British, Vegetarian Friendly, Vegan Options, Gluten Free Options
$$ - $$$
Lower Ground Festival Place, Basingstoke RG21 7BB, England
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Reviews (524)
Traveller rating
Traveller type
Time of year

1 - 10 of 524 reviews

Reviewed 3 days ago

We had a great meal with exemplary service from Herb, who was incredibly attentive and helpful. He went out of his way to make sure we had all we needed, and helped us celebrate a birthday - fantastic!

1  Thank Louise B
A TripAdvisor Member
Reviewed 3 days ago via mobile

We visited Coal for my Dad's birthday. We booked in advance due to being a large group. On arrival our table was ready and drinks orders were taken straight away. The waitress that served us seemed new however if there were any questions she could...More

Thank A TripAdvisor Member
Reviewed 1 week ago

From broken floor tiles, to badly patched seats, to a kitchen corridor with massive un-repaired holes in the floor, Coal is tired. Forget the hygiene issues with cracked tiles being impossible to clean properly, the food was simply bland and overpriced for what it was....More

Thank Bruce G
Reviewed 1 week ago

Father's day lunch - four of us. The restaurant got one starter wrong but replaced it in under five minutes which is why I've gone for 3 stars rather than 2. The smokehouse platter was disappointing - no flavour and certainly not "smoked". It was...More

Thank Shane C
Reviewed 1 week ago

Really tasty and well-presented food (topped off by great service from our waiter, Herb) - I would definitely come again.

1  Thank tomchapell
Reviewed 1 week ago via mobile

Went here for lunch on a Saturday at the start of a girls' weekend away. There were 7 of us. We were served by Mike, who had the patience of a saint as a few of us changed our minds a few times on our...More

Thank Janet I
Reviewed 2 weeks ago via mobile

Had a day in Basingstoke, so decided to go into Coal for dinner. Excellent menu, good service from Louise, who was attentive but not pushy - would certainly go again

Thank Pat W
Reviewed 2 weeks ago via mobile

I took my friend Hayley to coals for lunch we were made very welcome by Herbie . The service was efficient professional and very friendly. To add to the great experience Herbie came out with a chocolate cake with a sparkling fountain candle. Nice touch...More

Thank Neil R
A TripAdvisor Member
Newbury, United Kingdom
Reviewed 2 weeks ago via mobile

Fantastic birthday meal for our sister, amazing food and top class service. Louise our waitress was brilliant couldn't of asked for better service from her, she even organised a birthday dessert with candle! Would highly recommend this place. Thank you.

2  Thank A TripAdvisor Member
Reviewed 2 weeks ago via mobile

Went for brunch this morning, lovely food, lovely atmosphere and our waitress Louise did an excellent job of attending to our needs. Would 100% recommend, the brunch menu and cocktails are especially yummy!

1  Thank CharlotteJSeery
Nearby Restaurants
Festival Street Kitchen
308 reviews
.06 km away
331 reviews
.05 km away
Nando's - Basingstoke
237 reviews
.08 km away
Nearby Attractions
The Anvil
222 reviews
.26 km away
Eastrop Park
111 reviews
.30 km away
Willis Museum
71 reviews
.31 km away
Crabtree Plantation
15 reviews
1.40 km away
Questions & AnswersAsk a question
Shiva G
What time do u close??
13 May 2017|
Response from Janette B | Reviewed this property |
you will need room contact Coal as I am not sure
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Restaurant Details

Rating summary
  • Food
  • Value
Breakfast, Brunch, Lunch, Dinner, After-hours
Restaurant features
Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Reservations
Good for
Bar Scene, Special Occasion Dining, Groups, Kids, Child-friendly
Open Hours
10:00 - 23:00
10:00 - 23:00
10:00 - 23:00
10:00 - 23:00
10:00 - 23:00
10:00 - 23:00
Location and Contact Information
  • Address: Lower Ground Festival Place, Basingstoke RG21 7BB, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Hampshire  >  Basingstoke
  • Phone Number: +44 1256 358898
  • E-mail
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