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Lower Ground Festival Place | Festival Place Shopping Centre, Basingstoke RG21 7BB, England
+44 1256 475770
10:00 - 23:00
Open now
See all hours
Sun 09:00 - 22:00
Mon - Fri 10:00 - 23:00
Sat 09:00 - 23:00
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250 Reviews from our TripAdvisor Community

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Time of year
Showing 248: English reviews
Basingstoke, United Kingdom
Level Contributor
187 reviews
88 restaurant reviews
common_n_restaurant_reviews_1bd8 68 helpful votes
Reviewed 1 week ago

We hadn't been to Giraffe for some time as the menu changes (and change of ownership) seemed to make it less appealing. We went for breakfast. Warm welcome and very attentive service from Michal. I chose the £5 breakfast: a bowl of porridge with fresh fruit and a regular latte. There are several other options. My partner had a bagel... More 

Thank Philip S
Andover, United Kingdom
Level Contributor
48 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
Reviewed 2 weeks ago via mobile

Me and my husband went for dinner there last Saturday evening. We didn't book and got a table straight away. Seen by a lovely guy straight away and good was out quickly. My duck salad was amazing and couldn't fault it at all. I know slot of reviews think it's over priced, me I think you get what you pay... More 

Thank Tanya19792014
Southampton, United Kingdom
Level Contributor
7 reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 2 weeks ago

looks wise as good as any local eatery but the food and the sevice was terrible , took ages to bring the food and drinks which was lukewarm at best , the kids pancakes had a garlic taste to them which was a bit strange , they even had the cheek to charge a sevice fee to be honest they... More 

Thank 59paul1
Basingstoke, United Kingdom
1 review
Reviewed 3 weeks ago

Went with high expectations after a refit and new menu but come out disappointed.. "Fresh Lemonade" tasted like lemon squash £13 for an average curry and £5 for a tiny starter Empty restaurant and still waited for service. Service charge is ridiculous. Sorry guys, had you chance. Good branding needs to be backed up by a good experience and I... More 

Thank gama929trip
Basingstoke, United Kingdom
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago via mobile

I have been here few times with my husband and we definitely love the place. The food is delicios, very good prices. The staff makes you feel welcome and special. They offered us discount on one occasion when our beer was delayed. Quit and relaxing place for a nice evening out.

Thank fjore93
Level Contributor
6 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago via mobile

Booked well in advance as we knew it would be busy, was given the choice to move tables as was originally near the door. Staff polite and friendly. All our food was on time hot and tasty. The duck stir fry was amazing. Mother's day drink was complimentary so was made to feel special. The only downside was the house... More 

Thank samandy13
Level Contributor
46 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
Reviewed 4 weeks ago via mobile

Drinks and food were too much for what you got. Drinks were nice but again overpriced. Don't like having service added to the bill as a default either. Won't be back

Thank phizco
Basingstoke, United Kingdom
Level Contributor
18 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
Reviewed 20 March 2017

The meal was awful my burger was so dry crushed potatoes cold drinks soooo expensive if I have wine I expect a wine glass not a tumbler all inall tooo expensive for what you get felt totally ripped off especially when you have to pay gratuity

Thank carole p
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 19 March 2017 via mobile

What can we say, 20 minutes wait for the table we booked. Then four of us put on a table for two, when asked to change took a further 15 minutes. Table was filthy, glasses had to be changed twice due to lipstick stains. 60 minutes from reservation time to starters, two hours for mains. Not very impressed. Ordered drinks... More 

Thank Scratchles
Aldershot, United Kingdom
Level Contributor
33 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 14 March 2017 via mobile

I visited with my husband before a trip to the cinema, great food, good service and reasonable prices as we ordered off the set menu. The menu was really varied and I was impressed with the choices. I would definitely recommend it.

Thank Melanie E

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
    3 of 5 bubbles
Average prices
International, Vegetarian Friendly, Gluten Free Options
Brunch, Breakfast, Lunch, Dinner, After-hours
Restaurant features
Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Reservations
Good for
Kids, Child-friendly, Groups
Open Hours
09:00 - 22:00
10:00 - 23:00
10:00 - 23:00
10:00 - 23:00
10:00 - 23:00
10:00 - 23:00
09:00 - 23:00
Location and Contact Information
  • Address: Lower Ground Festival Place | Festival Place Shopping Centre, Basingstoke RG21 7BB, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Hampshire  >  Basingstoke
  • Phone Number: +44 1256 475770
Freshly cooked food for everyone served to the sound of great music - guaranteed to make you feel good!

Questions & Answers

Questions? Get answers from Giraffe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?