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The Derby Arms

$$ - $$$, British,
Church Road | Kirkham, Preston PR4 3SH, England
+44 1772 687305
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Overview
  • Excellent60%
  • Very good19%
  • Average8%
  • Poor7%
  • Terrible6%
Travellers talk about
“duck” (14 reviews)
“fish pie” (7 reviews)
Closed Now
All hours
CUISINES
Bar, British, Pub, Gastropub, Vegetarian Friendly, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Church Road | Kirkham, Preston PR4 3SH, England
All Details
Write a ReviewReviews (430)
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1 - 10 of 430 reviews

Reviewed 1 week ago

Good food at a good price, but the service let us down. Staff had 'couldn't care less' sort of attitude, no attempt to give customers a good overall experience.

Thank gary563
Lisa H, Owner at The Derby Arms, responded to this reviewResponded 1 week ago

Hi Gary Please can you call me so I can investigate who served you and then I can put this matter right. We pride ourselves on making sure all customers are looked after. My number is 07779652239 or 01772687305 thanks

Reviewed 2 weeks ago via mobile

I have seen that there was a number of people who wasn’t happy with the food and how Christmas Day went so I will tell you my finding. We was welcomed at the door by the owner Lisa we was then given a drink and...More

Thank James T
Lisa H, Owner at The Derby Arms, responded to this reviewResponded 2 weeks ago

Thanks so much for this review, our main aim is to ensure customers enjoy their visit to us, to here we have achieved this makes us very happy. So thank you for you honest and accurate review

Reviewed 3 weeks ago via mobile

Had 3 parties in 4 weeks this month excellent food friendly staff lovely atmosphere and a cracking country pub

Thank skodaR5
Lisa H, Manager at The Derby Arms, responded to this reviewResponded 3 weeks ago

Thanks so much we are very happy you had a great time xxxx

Reviewed 3 weeks ago via mobile

Today I went to The Derby Arms with my boyfriend. And was VERY disappointed in the service. When we arrived we had to find a member of staff and ask for a table and menu. We ordered: 1x Caesar Salad and 1x Cheese Board, with...More

Thank hannah t
Lisa H, Owner at The Derby Arms, responded to this reviewResponded 3 weeks ago

Hi Hannah many thanks for such a lovely review, however I somewhat disagree with the time you waited as I was sat on the table of six opposite you and can say you did not wait for as long as you have stated. We cannot...More

Reviewed 3 weeks ago via mobile

We have been to The Derby Arms on a few different occasions now and it’s never been disappointing. The staff always seem happy and friendly, service has always been excellent, nothing is too much trouble and the food is outstanding. The last time we went,...More

1  Thank Paula G
Lisa H, Owner at The Derby Arms, responded to this reviewResponded 3 weeks ago

Thanks so much we are very please you have enjoyed you visit to us, it’s always nice to here we are pleasing our loyal customers xxxxx

Reviewed 4 weeks ago via mobile

I went to the Derby Arms for Christmas Dinner and I couldn't fault the meal. However the staff completely messed up the service which meant we had too wait double the time for our main courses. At least the staff apologised and the food was...More

Thank relambert800
Lisa H, Owner at The Derby Arms, responded to this reviewResponded 3 weeks ago

We cannot aplogise enough with regards to the service you received. We had wanted yesterday to be a special experience for you and as it was our first Xmas at The Derby we had planned for everything to be perfect and are disappointed this was...More

Reviewed 4 weeks ago via mobile

Was booked in for 1 o’clock 5 of us was seated got a drink then it started no waiters to take second drink went to fine d girl she took order I sat back down no drinks came half an hour later I sea manager...More

Thank meatleman
Lisa H, Owner at The Derby Arms, responded to this reviewResponded 3 weeks ago

Dear Mr Jones we cannot apologise enough to you and your family. We had wanted yesterday to be a special experience for you and as it was our first Xmas at The Derby we had planned for everything to be perfect and are disappointed this...More

Reviewed 14 December 2017

Had a meal with several work colleagues which we had pre - ordered, and considering the restaurant was not full we where given below par food. Culminating with cold potatoes ( straight from the fridge cold ) to changing the order of the majority of...More

Thank global-golfer
Lisa H, Owner at The Derby Arms, responded to this reviewResponded 4 weeks ago

We take all trip advisor constructive criticism extremely seriously so we can constantly improve our service, however on this occasion I fell the remarks made totally repugnant. Over the entire festive season we have had only one problem with any pre order menus and this...More

Reviewed 13 December 2017 via mobile

What a beautiful find this was. Friends had recommended it, so we decided to go for dinner. The building itself is gorgeously decorated for Christmas with log fires burning. The two young bartenders were helpful and friendly and the food sumptuous. I had the Dizzy...More

Thank Mandy K
Reviewed 12 December 2017

Had turkey dinner with 1 pig in blanket no sprouts or cranberry.!another member had lamb no roasties

Thank Sarah P
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Ask a question
Questions & Answers
61kitty
7 November 2016|
Answer
Response from Mcaine | Reviewed this property |
I honestly don't know. We went during the week so can't comment, sorry!
0
Votes
sue s
13 March 2015|
Answer
Response from sue s |
how good is the food
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Groups, Local cuisine, Kids, Bar Scene, Child-friendly, Business meetings, Romantic, Special Occasion Dining
Open Hours
Sunday
11:30 AM - 11:00 PM
Monday
11:30 AM - 11:00 PM
Tuesday
11:30 AM - 11:00 PM
Wednesday
11:30 AM - 11:00 PM
Thursday
11:30 AM - 11:00 PM
Friday
11:30 AM - 12:00 AM
Saturday
11:30 AM - 12:00 AM
Location and Contact Information
  • Address: Church Road | Kirkham, Preston PR4 3SH, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Lancashire  >  Preston
  • Phone Number: +44 1772 687305
  • E-mail
Description
The Derby Arms is a rather handsome partially thatched pub set in the tranquil rural village of Treales near Preston, Lancashire.Inside you’ll find open fires, old beams and a great big bar plus the odd twist or two that befits the quirkiness of this beautiful countryside pub. We are proud to offer freshly-made, locally-sourced food combined with table service with a range of cask ales and hand selected wines.
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