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Hard Rock Cafe

Guerzenichstr. 8, 50667 Cologne, North Rhine-Westphalia, Germany
+49 221 2726880
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Overview
  • Excellent29%
  • Very good42%
  • Average19%
  • Poor6%
  • Terrible4%
Travellers talk about
“burger” (68 reviews)
“fajitas” (11 reviews)
“pulled pork” (5 reviews)
Closes in 30 min
Hours
CUISINES
American, Bar, Barbecue, International, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Guerzenichstr. 8, 50667 Cologne, North Rhine-Westphalia, Germany
All Details
Write a ReviewReviews (1,032)
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1 - 10 of 434 reviews

Reviewed yesterday

We came to the Hard Rock Cafe when my kids couldn't decide on where they wanted to eat. The wait was minimal (even though it was busy), the staff was pleasant and spoke English well (there were also American expatriates - Hi Mikey! - employed...More

Thank damorrison2000
A TripAdvisor Member
54
Restaurant's Favourite
Reviewed 21 February 2018 via mobile

Had a fantastic meal here and the cocktails are amazing! Manager Maurizio couldn’t do enough to help! Well worth the visit when you are in Cologne... will definitely be going back 👍

Thank A TripAdvisor Member
Uriel S, Guest Relations Manager at Hard Rock Cafe, responded to this reviewResponded 22 February 2018

Dear valued guests, thanks for your great feedback. We are glad that we were able to provide you a real rock star experience and we are looking forward to welcome you again :) All the best and rock on. HRC Cologne Management Team

Reviewed 4 days ago via mobile

A distinctly average Hard Rock by their own standards ..... Exhibits were not very exciting at all ..... Food was OK, but the staff appeared demoralised and not very friendly or happy in their job - and could even be heard squabbling in front of...More

Thank HondaSP2
Uriel S, General Manager at Hard Rock Cafe, responded to this reviewResponded 3 days ago

Dear HondaSP2, thank you very much for your review which is a good feedback for us to improve our performance. We are deeply sorry that we failed on providing you with a rock star experience. Would you mind sending us some more detailed information about...More

Reviewed 1 week ago via mobile

Went there for supper. Had the chicken club sandwich with a side of fries and onion rings. Toast was cold/hard. Fries were semi warm guy brought extra fries instead of the rings we ordered. Worst pop I have ever had. The waiter brought the onion...More

Thank SMBIker
Uriel S, General Manager at Hard Rock Cafe, responded to this reviewResponded 3 days ago

Dear SMBIker, thank you very much for your review. We are deeply sorry that we failed to provide you with a real rock star experience. We would be delighted if you can provide us with some more information about the happening(Cologne.GM@hardrock.com), that are all other...More

Reviewed 2 weeks ago via mobile

Had a great meal and drinks over there Stuff very friendly and great service Rock atmosphere as it should be Just loved it Recommend it 100%

Thank Jennie J
Uriel S, General Manager at Hard Rock Cafe, responded to this reviewResponded 3 days ago

Dear Jennie, thanks for your great review. We are more than happy that you had a real rock star experience here at the Hard Rock Cafe Cologne. Looking forward to welcome you again soon. All the best, HRC Cologne Team

Reviewed 2 weeks ago via mobile

The HRC in Cologne is one of the smaller ones but the food was delicious as ever! Unfortunately the football was on during the start of our dinner (obviosuly I won't hold that against them) but the atmosphere didn't get much better even once it...More

Thank Emily H
Uriel S, General Manager at Hard Rock Cafe, responded to this reviewResponded 3 days ago

Dear Emily, thank you very much for your positive response. We are very happy that you enjoyed your visit at the HRC Cologne and we are pretty sure that we can add a little rock star dust next time to make your visit unforgettable. Hope...More

Reviewed 4 weeks ago via mobile

Awesome experience sat around drinking talking eating having a good time enjoying the vibe it is my 5 th hard rock way to go guysMore

Thank Herculan
Uriel S, General Manager at Hard Rock Cafe, responded to this reviewResponded 3 days ago

Dear Herculan, thank you very much for great feedback that we will definitely pass on to Curt & Denver. We are more than happy that you had a great time with us. We hope to see you again soon here at the HRC Cologne. Best,...More

Reviewed 11 June 2018

Two of the waiters that we interacted with, were a bit rude, cold, made us feel uncomfortable. Just remember you guys, a smile can go a long way. You can make someone's day or you can break someone's day. I too work in an environment...More

Thank 7AroundTheWorld7
Uriel S, Public Relations Manager at Hard Rock Cafe, responded to this reviewResponded 4 weeks ago

Dear 7AroundTheWorld7, thank you very much for your review. We really do appreciate your honesty that we will use to get better in the future. We hope that you don´t mind to send us some more details about the date and time of visit and...More

Reviewed 8 June 2018

Like many of the visitors to the HRC chain I like to visit them in each city I visit. Yes it's usually always the same menu but I enjoy seeing the different memorabilia. Cologne was my 31st restaurant but certainly didn't make my top 10....More

Thank thelifeofdizzy
Uriel S, Public Relations Manager at Hard Rock Cafe, responded to this reviewResponded 4 weeks ago

Dear thelifeofdizzy, thank you very much for your review. We are more than sorry to hear that we were not able to provide you a real rock star experience. We would really appreciate if you could provide us some more details like date and time...More

Reviewed 3 June 2018 via mobile

Where do I begin? It was hot and busy when we visited and the staff weren't communicating with each other. The evening started off with the wrong drink. Other issues included: wrong size nachos (ordered an individual portion and were served a sharing one), the...More

Thank JEWBreviews
Uriel S, Guest Relations Manager at Hard Rock Cafe, responded to this reviewResponded 4 weeks ago

Dear JEWBreviews, thanks a lot for your feedback. We are very sorry to hear that we were not able to provide you a real rock star experience. Please be so kind and provide us with some more information like date and time of your stay...More

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Ask a question
Questions & Answers
Leeran B
8 October 2016|
Answer
Response from Thelma A | Reviewed this property |
I rather think it will be open on Christmas Eve but you can double check by emailing them via the web site. Booking would be essential
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$5 - US$29
Meals
Lunch, Dinner, After-hours, Drinks
Restaurant features
Reservations, Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Groups, Child-friendly, Special Occasion Dining, Kids, Bar Scene
Open Hours
Sunday
12:00 PM - 12:00 AM
Monday
12:00 PM - 12:00 AM
Tuesday
12:00 PM - 12:00 AM
Wednesday
12:00 PM - 12:00 AM
Thursday
12:00 PM - 12:00 AM
Friday
12:00 PM - 1:00 AM
Saturday
12:00 PM - 1:00 AM
Location and Contact Information
  • Address: Guerzenichstr. 8, 50667 Cologne, North Rhine-Westphalia, Germany
  • Location: Europe  >  Germany  >  North Rhine-Westphalia  >  Cologne>  > Altstadt-Nord
  • Neighbourhood: Altstadt-Nord
  • Phone Number: +49 221 2726880
  • E-mail
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