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Ratings and reviews

RATINGS
Food
Service
Value

Details

PRICE RANGE
US$30 - US$71
CUISINES
Italian, Mediterranean, European, Healthy, International
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about

Location and contact

La Llotja-Born
0.3 km from Catedral de Mallorca
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Sponsored by: Ritzi Palma

Top 3 Reasons to Eat Here

1. Superb food
1. Superb food
"A place where you can eat like a real italian."
Kyo S
See reviews that mention Superb food
2. High quality dishes
2. High quality dishes
"ordered the set menu which was of very high quality."
RATSOMATIC
See reviews that mention quality
3. Ideal service
3. Ideal service
"service was excellent and food very good. All in all a lovely night."
Jane T
See reviews that mention service
Reviews (373)
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Traveller rating
101
31
12
6
17
Traveller type
Time of year
LanguageEnglish
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Traveller rating
101
31
12
6
17
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All reviews pasta tiramisu steak salmon bo hotel main course the menu del dia nice wine cooked perfectly wonderful evening cheese waiters
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Reviewed 9 November 2020 via mobile

Not fresh burrata, poor quality vitello tonnato and pasta alla routa rip off... they completely fooled us by pouring powdered cheese on the pasta total disappointment! Better close!

Date of visit: November 2020
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Reviewed 23 August 2020 via mobile

Best lamb I ever had! And the service was on top! We will be back! Nice wine, beautiful local, money worth!More

Date of visit: August 2020
Helpful?
GrupoBO, Director General at Ritzi Palma, responded to this reviewResponded 26 August 2020

Dear Annabl5300LY From the Ritzi Palma and Bo Hotel Staff, please receive our warmest greetings and let us thank you for such an amazing review. We would love to see you coming back soon again, Please do not hesitate to contact us! Anything what you...More

Reviewed 24 February 2020 via mobile

I had already visited the Ritzi in Portals and wanted also wanted to try out the one in Palma and also amazing. It’s not just the amazing food, it’s the very friendly and attentive staff, it’s the great, cozy atmosphere, the perfect table layout, decoration...etc. This is definitely one of the best restaurants in Palma. Prices are high but quality pays it off. Pasta’s are amazing but can also recommend the meat and the fish.More

Date of visit: February 2020
Helpful?
GrupoBO, Director General at Ritzi Palma, responded to this reviewResponded 25 February 2020

Dear Tarrids, such an honour for the Ritzi Staff to receive your amazing feedback. It is a real satisfaction for us to read that you found our food and customer service at high levels and it makes us so proud. We will be glad to...More

Reviewed 8 January 2020

You enter from a spanish alley right into Italy at its best! Welcoming, warm and wonderful service. Food to love and wine to die for. Divine! The interior is gorgeous too.More

Date of visit: December 2019
Helpful?
GrupoBO, Director General at Ritzi Palma, responded to this reviewResponded 14 March 2020

Dear Mrs Susanne M, Such a great reciew makes us so proud and happy. we are delighted to know that the italian customer service of our waiters, the unique specialities of our professional chefs and the design of the location took your attention. We will...More

Reviewed 2 January 2020

Really good food and a perfect service. For us it was the perfect occasion to have lunch there during a rainy day.More

Date of visit: December 2019
Helpful?
GrupoBO, Director General at Ritzi Palma, responded to this reviewResponded 14 March 2020

Dear Nicos2109, From the Ritzi Palma and Bo Hotel Staff, please receive our warmest greetings and let us thank you for such an amazing review, after having stayed for a week with us in the heart of Palma. We would love to see you coming...More

Reviewed 16 December 2019 via mobile

We popped in for my husbands birthday lunch and we were very glad we did. Firstly, the welcome on arrival was warm and friendly. The lady who greeted us and served us throughout was a star and deserves a huge thank you. Secondly, we had...the menu del dia which consisted of Cold Veal to start, salmon or entrecôte to follow and tiramisu to finish at a price of €18.50 per person. I cannot give high enough praise for the quality and taste of the food here, it has to be one of best meals we’ve had in absolutely ages and if you are in Palma i would suggest you make a visit here! Thank you so much all at Ritzi we will see you again soon!!!!More

Date of visit: December 2019
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Reviewed 22 October 2019

After reading recent reviews I had to check i was about to review the right restaurant. The reason being this was the 2nd visit to Ritzi I’d done in the past 11 months, and both visits were wonderful. The most memorable part would have to...be the staff. They were attentive and genuinely caring to our needs. When we booked our table earlier that day I was asked I f I had a preference, to which I request one of the tables by the open window. On arrival we noticed that they had left a ice bucket ready for us. ( could just be a coincidence, but I’d had a glass of Prosecco at lunch earlier and I wondered if they’d put it there on the off chance I’d be drinking wine again) Our meal was cooked perfectly with both my veal, and husbands fillet tender and full of flavour. Desserts truly mouthwatering, definitely for the sweet toothed. Our whole evening was lovely, and it’s such a shame that others didn’t get to experience the same wonderful service that we did.More

Date of visit: October 2019
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Reviewed 21 October 2019 via mobile

We had an lovely evening until we paid the bill. Food (pasta and steak) and service had been excellent. However we could not recommend or return because of this. Menu is on the high side without the overcharge. Evening spoilt because of this.

Date of visit: October 2019
Helpful?
Reviewed 15 October 2019 via mobile

Have just eaten here with a friend. The greeting from the man on the door was less than friendly - it didn’t really improve during the meal, which was average. Bread, which is the first impression from the kitchen was quite stale. The pastas we...ordered were very oily - clams quite over cooked, pasta was al dente. My friends pasta only just cooked. The man, who greeted us cleared our table was still very unfriendly. My friend and i both work in hospitality - I’ve worked in a number of Michelin starred restaurants. The key to any good restaurant is “hospitality” The attitude from this man is reflected in his staff, all of whom looked unhappy and on edge.More

Date of visit: October 2019
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Reviewed 13 October 2019

This restaurant was extremely busy on a Sunday night at a relatively early time [20.45] by Spanish standards. A table was found that the menu offered a good range of Spanish style and other dishes. The wine list is extensive if a little pricey. The...food was really good as was the service. The restaurant is attached to a hotel that appeared popular. Worth visit but booking may be preferential particularly for a larger group.More

Date of visit: September 2019
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Questions & Answers
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Pollenca97
9 August 2017|
AnswerShow all 5 answers
Response from 567yvonnet | Reviewed this property |
Hi there Sorry I'm unable to answer but if you email the restaurant (via their website) they should come back to you quite quickly. Good luck.
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