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Zio Jack

Via Palepoli 6 | Zona Lungomare Castel dell'Ovo, 80132, Naples, Italy
+39 081 240 5151
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  • Excellent45%
  • Very good35%
  • Average11%
  • Poor5%
  • Terrible4%
4 weeks ago
“Terrible service, but great meat”
26 Sep 2018
“Terrible ”
Closed Now
Pub, Italian, American, Steakhouse, Barbecue, Argentinian
$$ - $$$
Via Palepoli 6 | Zona Lungomare Castel dell'Ovo, 80132, Naples, Italy
All Details
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1 - 10 of 47 reviews

Reviewed 4 weeks ago

The worst service ever! We ordered two Ribeye steaks with Fries, salad and a vegetable side dish. First the burnt vegetable side dish arrived. 10 minutes later 1 steak and salad was literally banged down on the table, another 10 minutes later the 2nd steak...More

Thank lindahouser032
Reviewed 26 September 2018 via mobile

The entire menu is in Italian and they do not help you figure it out. Only one waiter spoke English and he wasn’t our waiter. They hand you a paper and pencil and expect you to be able to write down your own order from...More

Thank krysten h
Reviewed 25 June 2018 via mobile

Not sure what the rave is all about . Fatty and greasy food in Italy should not be allowed but I’m sure there is a market for it. We all ate and left fat... lovely waiter service

Thank Sightsee782665
Reviewed 1 June 2018 via mobile

This restaurant is packed every night with people queueing for a table - I have no idea why when there are plenty of far superior restaurants in the vicinity. This is a simple case of the Emperors New Clothes. We have been in Naples for...More

Thank PattiPP
ZioJack_CustomerCare, Direttore at Zio Jack, responded to this reviewResponded 1 June 2018

Dear customer we are convinced that for you it is better a less crowded restaurant, you have chosen badly the place to eat. Crowd, chaos, noise, street performers and exceptional meat: this is Uncle Jack. Greetings

Reviewed 1 April 2018

Zio Jack is the quintessential steak house in Naples. The restaurant offers a dizzying array of choices of meat, meat, and more meat. There is an interior dining area hat is a bit crowded and a more expansive covered patio area. The interior fills up...More

Thank SF94114
sasam283, Direttore at Zio Jack, responded to this reviewResponded 2 April 2018

Dear customer, thanks for the review. Uncle Jack is the top steakhouse at an affordable price. Nothing resembles Uncle Jack. Very crowded 12 months a year and loved by Neapolitans and tourists who will continue to choose it forever. Come back soon to visit us,...More

Reviewed 12 October 2017

We went here as farewell trip for one of our workers here at his recommendation. We arrived at opening time and were promptly seated. The co-worker mentioned the steaks would be medium at best and I prefer medium to medium rare. I ordered a medium...More

Thank USNRider
sasam283, Direttore at Zio Jack, responded to this reviewResponded 14 October 2017

Dear Customer, Thank you for the review. Thank you for telling the quality of our steaks and their advantageous price. Go back to our next visit to Naples. Greetings

Reviewed 15 August 2017 via mobile

The food was great. We had steaks, salad and potato chips. I'm pregnant and the waiter understood what kind of meat that was best for me so I could have I will done. He fixed so I cold have half the portion. The waiter spoke...More

Thank Frida J
sasam283, Direttore at Zio Jack, responded to this reviewResponded 30 August 2017

Dear Customer, Thank you for the review. Our waitresses always try to please our customers. We are happy to be satisfied with our services. Regards

Reviewed 7 July 2017 via mobile

I have never been confronted by such aggressive behaviour from waiters in my life. From the moment I sat down with my wife and daughter the waiter glared at me like he wanted a fight. I chose to ignore this and we ordered our meal...More

3  Thank StuCurtis
sasam283, Direttore at Zio Jack, responded to this reviewResponded 8 July 2017

Dear customer, good luck also at the restaurant that hosts you because we did not understand what the problem was. We have hundreds of British and American customers happy about our hospitality. Regards

Reviewed 9 June 2017 via mobile

After living here for 3 years I can definitely say that this is the best place to find a good steak. Beside the high level of the meat itself and the precise cooking, the service is great and the atmosphere is very nice and sinple....More

1  Thank Guy I
ZioJack_CustomerCare, Direttore at Zio Jack, responded to this reviewResponded 10 June 2017

Dear customer, thank you for your positive review. Best regards

Reviewed 25 May 2017 via mobile

Ordered fillet steak with cubed potatoes. Potatoes tasted old like they had been reheated. Soft and mushy. Not crispy. Fillet had a lot of fat on. Not tender. If you know your steak.. avoid. Bill came to 72euros. Waste of money and time.More

Thank Road158165
sasam283, Direttore at Zio Jack, responded to this reviewResponded 25 May 2017

Shame on you. You ate 400 gr. beef fillet, drink a bottle of "Amarone" wine and eat other things. You cried for 30 minutes to get a discount. In the end you got a 5 euro discount (you paid 67 euros), but just to get...More

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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$17 - US$28
Restaurant features
Highchairs Available, Accepts American Express, Accepts Mastercard, Accepts Visa, Outdoor Seating, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Wine and Beer, Free Wifi, Accepts Credit Cards
Good for
Open Hours
7:30 PM - 12:00 AM
7:30 PM - 12:00 AM
7:30 PM - 12:00 AM
7:30 PM - 12:00 AM
7:30 PM - 12:00 AM
7:30 PM - 12:00 AM
Location and Contact Information
  • Address: Via Palepoli 6 | Zona Lungomare Castel dell'Ovo, 80132, Naples, Italy
  • Location: Europe  >  Italy  >  Campania  >  Province of Naples  >  Naples>  > San Ferdinando
  • Neighbourhood: San Ferdinando
  • Phone Number: +39 081 240 5151
Enormi bistecche e dolci artigianali serviti tra lampadari di ferro e soffitti a cassettoni in legno in un ambiente informale stile inglese
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