We always have to visit the Hard Rock Cafe when we're in a new city. We enjoyed our visit to the one in Florence with the usual (& unusual) variety of memorabilia, great music and food. The tiramisu dessert was especially delicious!
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went into the shop, a bit full but not to crowded, the hard rock cafe is easy to fin, you can't really miss it. did not went there for Food the line was already outside
This was the 30th HRC I have visited (and 80th for the husband) and we both agreed that it was one of the best! The building appears to be an old theatre or cinema and has a great feel. The staff m, as usual were...More
Good morning , thanks a lot for sharing with us your experience , i m so happy that you had , once again , a great experience . I m glad that you appreciated our beautiful location and the quality of our service. Hope to...More
This HRC is far below average, the kitchen served our food quite cold, the service was slow. All tried to be explained away of being "busy", sorry Staff, it's frankly speaking part of your job. As a HRC reward member we might have seen 25+...More
Good morning , thanks a lot for sharing with us your opinion , i m sorry to not fulfilled your expectations , we are working every day trying to provide every guest with an outstanding service , this time seems like doesn t work ....More
I do love visiting a Hard Rock Cafe when travelling, as the food is usually always good (especially the burgers) and the atmosphere is as well. There was a 20 minute wait, and we were handed a buzzer and waited by the bar in the...More
Good morning , thanks for taking the time to post your review , i m really happy that you had a great time in our beautiful location and that you appreciated the quality of our food and drinks . Hope to see you soon again...More
Having been away for a month we were looking forward to a burger. We were told there was s 10 minute wait, so we got a drink from the bar. After 10 minutes we were shown to our seats. We requested some water for our...More
Good morning , thanks a lot for taking the time to let us know about your experience , i m sorry to not fulfilled your expectations and i m really sorry to not provide you and your partner with the right service quality. We will...More
We try to visit Hard Rock in most cities (it's a thing of my son's) and although I'm not the biggest burger fan I usually enjoy the food since it's not something I eat that often. However, I ended up with an almost raw burger...More
Good morning , thanks a lot for taking the time to let us know about your experience , i'm so sorry to not delivered you the right service and to not satisfied your expectations . There are no excuses , please accept my personal apologies...More
The only minus was that with some tables availables, the staff could get me a table not too close to the toilletes. Good food, well located in the center of Florence. Staff very friendly specially Sophia the waitress and the lovely manager Elena.More
Good afternoon Bruno , thanks for your review , i'm happy that you had a great time with us and that you enjoyed and appreciated our plates and the quality of the service. I wish you a great evening , hoping to see you soon....More
Drunk a few mojitos. Not very good at all. Not cheap at all. I've had a worst mojito just dont remember where.
Good afternoon , thanks a lot for sharing with us your opinion , i'm sorry that you have not really appreciated our cocktails . Hope , otherwise , to see you soon and have the chance to satisfy your expectations. Have a great day. Alessio
I mean, seriously? Wanted to take ribs & pulled porc but unfortunately there was no pulled porc.. just ribs then. Wow. You could pull the rib clean out of the meat. Delicious!
Good morning Mark , thank you very much for posting your review , i'm really glad that you enjoyed your time and the taste of our fresh ribs. Come back soon to have once again a great experience. Alessio