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Hotel des Balances

Certificate of Excellence
$$$$
Swiss, European, Central European, Vegetarian Friendly, Gluten Free Options
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Weinmarkt | 6004 Luzern, Lucerne 6004, Switzerland
+41 41 418 28 28
Website
Today
07:00 - 22:00
Open now
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Hours:
Sun - Sat 07:00 - 22:00
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394 Reviews from our TripAdvisor Community

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Showing 183: English reviews
Salt Lake City
Level Contributor
11 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 5 days ago NEW

We dined on the terrace at Hotel des Balances. It was a sunny day, so the location was truly ideal. The service was quite slow at the beginning, and our companion had to ask three times when we would see the server. Finally, the hostess helped us herself and from that point the service was extremely fast and appropriate. The... More 

Helpful?
Thank Utahtraveler888
Canton of Basel, Switzerland
Level Contributor
19 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 29 January 2017 via mobile

This was my third visit and I was happy to see that the restaurant continues to maintain the same high standard over the years. This is a charming hotel for both business travellers and tourists in a great location. In the summer, the terrace overlooking the water offers a lovely place to dine but the freezing temperatures of January meant... More 

Helpful?
Thank swissmiss72015
Balances, Guest Relations Manager at Hotel des Balances, responded to this review

Dear swissmis72015, thanks a lot for your wonderful review! We are very pleased to read your charming comments and we are, of course, very happy that you again enjoyed your time at our restaurant, even inside! We are looking forward to your next visit. More 

Level Contributor
7 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 16 January 2017 via mobile

We decided to come here because of the high ratings we had seen on tripadvisor and by the end of our dinner, even we were all praises for this place. Location is perfect. Food is excellent and the service is top notch. We had asked our hotel to check if we could have some vegetarian options, and the staff made... More 

Helpful?
1 Thank Ankit S
Balances, Guest Relations Manager at Hotel des Balances, responded to this review

Dear Ankit S, thank you so much for your beautiful review! We are delighted that you had an excellent time at our restaurant. We are looking forward to welcome you again on your next trip. More 

Indianapolis, Indiana
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 5 January 2017

We recently stayed at Hotel des Balances and enjoyed a set Christmas Menu. It was so good that our family ate at the restaurant again the next night! Everything from the appetizers to the desserts were beautifully presented. The meals were cooked to perfection.The staff was incredibly attentive and accommodating, especially in light of our lack of speaking the language.... More 

Helpful?
Thank J R
Balances, Guest Relations Manager at Hotel des Balances, responded to this review

Dear J R, we thank you very much for your amazing review! We are very pleased to read your positive comments and we yould be more than happy to welcome you again with us. More 

England, United Kingdom
Level Contributor
241 reviews
73 restaurant reviews
common_n_restaurant_reviews_1bd8 162 helpful votes
5 of 5 bubbles Reviewed 29 December 2016

We stayed here as a party of 6 of varying ages over Christmas. Large comfy rooms but with all feather pillows and douvets. You would need to request something different if you don't like those. The rooms overlooking the river are wonderful. But all the rooms are quiet as 8ts in a pedestrainised zone in the old town. Huge, light... More 

Helpful?
Thank kootenaylass
Balances, Guest Relations Manager at Hotel des Balances, responded to this review

Thank you very much for your excellent review, kootenaylass! It is a pleasure for us that you enjoyed your stay and had a wonderful time. It would be great to welcome you again soon at our hotel! More 

Pittsburgh, Pennsylvania
Level Contributor
292 reviews
174 restaurant reviews
common_n_restaurant_reviews_1bd8 94 helpful votes
5 of 5 bubbles Reviewed 19 December 2016 via mobile

We had amazing experiences when eating at the restaurant of Hotel des Balances, whether for breakfast or dinner. The latter was exceptionally good. I had the vegetarian course, but all 3 available options had very interesting dishes. Of note, the menu changes regularly. I distinctly remember the gnocchi dish. Very colorful and creative. Breakfast buffet is great and had all... More 

Helpful?
Thank Alexis B
Balances, Guest Relations Manager at Hotel des Balances, responded to this review

Thank you very much for your fantastic review! We are delighted that you appreciated our restaurant and our staff. We happily pass on those compliments. It would be a great pleasure for us to welcome you soon again! More 

Charlotte, North Carolina
Level Contributor
69 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed 1 December 2016

The staff was extremely attentive. Food was over the top delicious and tons to chose from!! We ate off the menu for breakfast but they have a pretty large buffet too. Dinner is menu only but what a menu! Be sure to have one of their special drinks too!

Helpful?
Thank alexcharles2010
Balances, Guest Relations Manager at Hotel des Balances, responded to this review

Thank you for this fantastic rating and your kind comments, dear alexcharles2010! We are delighted that you had a great time staying with us. We hope we can welcome you soon again! Kind regards from Lucerne More 

Jacksonville, Florida
Level Contributor
74 reviews
47 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed 7 November 2016 via mobile

Everything is spot on with this hotel. They have the most hospitable and pleasant staff. They are all super nice and helped us with awesome dinner reservations. The breakfast is amazing there, do not go looking for another place to get breakfast. ..you'll pay the same price and it won't be nearly as good. The rooms are clean and comfortable.... More 

Helpful?
1 Thank Joseph C
Australia
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 6 November 2016

We had dinner here tonight based the Trip Advisor review. Couldn't fault it all! Beautiful food and fabulous service from a lovely lady named Francesca. Thank you!!

Helpful?
Thank solotravellerinperu
Balances, Guest Relations Manager at Hotel des Balances, responded to this review

Thank you a lot for this fantastic rating and your positive feedback, dear solotravellerinperu! We really appreciate your compliments to our team. We look forward to welcome you again at our restaurant! More 

Lucerne, Switzerland
Level Contributor
6 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 17 October 2016

Delicious, quiet dinner. Salmon w/ rice was excellent; Veal melted in mouth. Salads large and fresh. Definitely would recommend.

Helpful?
Thank Lee0177
Balances, Guest Relations Manager at Hotel des Balances, responded to this review

Dear Lee0177, we thank you for this great feedback. It is a pleasure for us that you had a fabulous time at our restaurant. We would happily welcome you again! More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Average prices
US$39 - US$159
Cuisine
Swiss, European, Central European, Vegetarian Friendly, Gluten Free Options
Meals
Brunch, Breakfast, Lunch, Dinner, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Serves Alcohol, Full Bar, Free Wifi, Private Dining, Wheelchair Accessible
Good for
Business meetings, Child-friendly, View, Romantic, Local cuisine, Bar Scene, Special Occasion Dining
Open Hours
Sunday
07:00 - 22:00
Monday
07:00 - 22:00
Tuesday
07:00 - 22:00
Wednesday
07:00 - 22:00
Thursday
07:00 - 22:00
Friday
07:00 - 22:00
Saturday
07:00 - 22:00
Location and Contact Information
  • Address: Weinmarkt | 6004 Luzern, Lucerne 6004, Switzerland
  • Location: Europe  >  Switzerland  >  Canton of Lucerne  >  Lucerne
  • Phone Number: +41 41 418 28 28
Description
In Balances restaurant, Luzern, head chef Andy Fluri creates culinary masterpieces with great success. This master chef, who has been awarded 14 points by the prestigious Gault-Millau guide, takes his guests on a flight of fancy for the taste buds, with delicacies such: as cream of parmesan soup with basil Espuma and beef fillet steak carpaccio; braised veal cheeks in a truffle jus, served with a potato and onion mash and savoy bacon; or dumplings filled with chocolate and nuts, accompanied by apple mousse with sour cream and banana ice cream. All meals are prepared with only market fresh produce and everything is produced according to the season. Guests are welcomed with historic flair, which is also in keeping with modern design and makes for a stylish establishment decorated in warm, natural tones. This extraordinary ambience is even more enhanced by the terrace, which looks directly on to the Reuss, which sets the mood not only for the romantics, but for all diners, as there is a sense of being on the Venecian Grand Canal.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Hotel des Balances and other visitors
4 questions
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Erode, India
8 months ago

See all questions (4)

Questions? Get answers from Hotel des Balances staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?