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Konditorei Heiner

Kaerntner Strasse 21-23 | 1010 Vienna, Vienna 1010, Austria
+43 1 5122343
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  • Excellent57%
  • Very good29%
  • Average8%
  • Poor2%
  • Terrible0%
Travellers talk about
“cakes” (73 reviews)
“walnut cake” (4 reviews)
“pastry” (11 reviews)
Closed Now
All hours
Austrian, Cafe
$$ - $$$
Kaerntner Strasse 21-23 | 1010 Vienna, Vienna 1010, Austria
Neighbourhood: Inner City
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Reviews (522)
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1 - 10 of 522 reviews

Reviewed today

We wanted to try a Viennese cafe before we left and came upon this place in our travels. It is an older style cafe with staff in old fashioned uniforms. The staff member that served us was friendly and helpful. She was happy to describe...More

Thank Lilly S
Reviewed 1 week ago

This was a great little kondeteri (sp?). It all tastes as good as it looks. I initially bought a small box chocolate sampler. That was so good I came back 2 days later and bought a bigger box for my wife. The service is good,...More

1  Thank Alfred A
Reviewed 2 weeks ago

We went to this place because it is ranked the number 1 bakery in Vienna. The breakfast we had was nice, freshly baked bread, but nothing out of the ordinary. The service was a bit unwelcoming. We indicated that we wanted to pay by card,...More

1  Thank Liselotte v
Reviewed 3 weeks ago

Amazing place that preserve the classic old-time Viennese cafes. We had a pot of black coffee served with a can of warm milk - most recommended serving option. As beginners, we played it safe with one Apfelstrudel and one Sachertorte. Both were exquisitely delicious.

2  Thank ShlomoEshet
Reviewed 4 weeks ago

Went here after reading the reviews. Had some cakes and wine/coffee. They were very good. Great atmosphere and the local keeps an antique vibe. Most of the clientele are indeed older people. But that only proves the quality of their cakes. The lunch other people...More

1  Thank alecs_serban
Reviewed 4 weeks ago via mobile

What a gem! We enjoyed it so much we went back for more! Had breakfast pastries and coffee and enjoyed it so much we went back to afternoon test and cake. The atmosphere is wonderful with a real hustle and bustle but refined at the...More

2  Thank Sutton1990
Reviewed 19 April 2017 via mobile

Coffe and Sacher torte was good - lots of apricot jam - but overall experience was somewhat disappointing. Service was slow and a tad rude. Has become very touristy and they seem to dislike the tourists ?!

1  Thank Holidaysforever111
Reviewed 18 April 2017

Whilst shopping in the Karntner Strasse we went for a cappuccino (with milk) in Konditorei Heiner. Very friendly service and sweets that are very difficult to resist. We resisted most, but did choose very nice small chocolates.

Thank Johan17
Reviewed 18 April 2017 via mobile

Popped in here for tea and cake and also to get refuge from the rain. Beautiful selection of cakes at the counter. We managed to get seats upstairs immediately where there are quite a lot of tables. We had a milk chocolate cake and a...More

Thank ChiffChaff1
Reviewed 6 April 2017

We heard about this place really amazing things but the visit was dissapointed. The hot chocolate was not sweet and watery. The cakes dry and nothing special.

2  Thank Jakub H
Inner City
In Vienna's best-known district, pedestrian boulevards
Kärntner Strasse and Graben connect you with landmarks
such as the Wiener Staatsoper (Vienna State Opera),
Vienna’s iconic Stephansdom (St. Stephen’s Cathedral)
and the vast compound of Hofburg, the Habsburgs’
former Imperial Palace. Peek down side streets such as
Annagasse and Weihburggasse, and Graben’s Seilergasse
and Habsburggasse, to get a feel for the centre. The
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Questions & AnswersAsk a question
What are timings for breakfast for this cafe? Also what is its closing time in evening
8 June 2016|
Response from John L | Reviewed this property |
The opening hours are on the TripAdvisor review as 8:30 - 19:30 Monday to Saturday, 10:00 - 19:30 Sunday.
Do you serve Spanische Windtorte? If not, who does?
27 June 2015|
What is your answer?
Posting guidelines
Are there gluten free options available?
26 May 2015|
Answer Show all 2 answers
Response from Angela G | Reviewed this property |
I don't remember seeing any.
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Restaurant Details

Rating summary
  • Food
  • Value
Austrian, Cafe
Breakfast, Lunch, Brunch
Restaurant features
Outdoor Seating, Seating, Waitstaff, Serves Alcohol, Wine and Beer, Accepts Mastercard, Accepts Visa, Takeout
Good for
Local cuisine, Kids, Child-friendly
Open Hours
10:00 - 19:30
08:30 - 19:30
08:30 - 19:30
08:30 - 19:30
08:30 - 19:30
08:30 - 19:30
08:30 - 19:30
Location and Contact Information
  • Address: Kaerntner Strasse 21-23 | 1010 Vienna, Vienna 1010, Austria
  • Location: Europe  >  Austria  >  Vienna Region  >  Vienna>  > Inner City
  • Neighbourhood: Inner City
  • Phone Number: +43 1 5122343