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#120 of 3,672 Places to Eat in Vienna
Certificate of Excellence
$$ - $$$
Inner City
German, Austrian, Cafe, European
As featured in 2 Days in Vienna
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Kohlmarkt 14, Vienna 1010, Austria
+43 1 5351717
09:00 - 19:00
Closed now
See all hours
Sun - Sat 09:00 - 19:00
More Info
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4,801 Reviews from our TripAdvisor Community

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Showing 1,765: English reviews
Néa Erithraía, Attiki, Greece
Level Contributor
57 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed yesterday NEW via mobile

A friend proposed us to visit this beautiful cafe.What a wonderful surprise,it was so original with such an atmosphere.You can also find amazing pastry here and great quality.

Thank Liana G
Level Contributor
12 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 2 days ago NEW via mobile

We came across this nice bäckerei and kaffeehaus in Vienna, in the very city centre. Going inside it felt like entering another time: historic forniture, perfectly packed sweets, tasty cakes in the exposistion, also windows to take a look inside the laboratory, where a few pastry chefs were creating cakes, sweets and decorations. We had a really great time, an... More 

Thank Giada L
London, United Kingdom
Level Contributor
48 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 2 days ago NEW

This lovely coffeehouse which is very famous as it once provided pastries/cakes to the Palace is a must visit place on most tourist's plans. The coffeehouse is very very busy, try to visit outside the typical hours, we went around 4pm and found the queue was short (inside only). Now I have to admit I would say the service was... More 

Thank kruppy91
Level Contributor
56 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW via mobile

Stopped to warm up with hot chocolate. Had a short waiting period around 4pm..lucky as I believe the lines can get quite long. Sat right next to the glass panel overlooking the kitchen. Fascinating to watch the young talent! Great drinks. Great cake!

Thank Lee P
Vienna, Austria
Level Contributor
16 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW via mobile

Well - even if you're living in Vienna this is the must be regarding sweet stuff. As I do not like Sacher (totally overrated) hence Demel is where the magic happens. Very touristic and due to that crowded but if you make a reservation you avoid the queue.

Thank NGBe
Alexandria, Virginia
Level Contributor
76 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
3 of 5 bubbles Reviewed 3 days ago NEW via mobile

We went to Demel because my best friend insisted. We tried to get in for a lunchtime pastry but the line was out the door and there was a lot of confusion as to where one she queue in order to eat. So, we decided to get there around the opening time the following day. Still confusion but we managed... More 

Thank ScDGal2001
Level Contributor
261 reviews
125 restaurant reviews
common_n_restaurant_reviews_1bd8 105 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW

30 years ago I had the most outstanding cup of hot chocolate at Demel. I promised myself to come back someday for another. During the holidays, I finally returned and was not disappointed. A cup of chocolate and apple struedel fulfilled my expectations. I asked if I could purchase the cocoa powder, so that I would not have to wait... More 

Thank PointerDetroit
London, United Kingdom
Level Contributor
61 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 52 helpful votes
2 of 5 bubbles Reviewed 5 days ago NEW via mobile

Walking around Vienna, you see plenty of the ubiquitous Demel bags on the arms of both tourists and locals so we thought we'd give the place a go. I'm glad we went in to satisfy my curiosity but I'd not recommend the place. The downstairs is very ornate with lots of dark wood and heavy curtains. The front serves a... More 

Thank Ratty1986
Level Contributor
10 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
2 of 5 bubbles Reviewed 5 days ago NEW

We waited a long to be seated because the place is famous and for this reason often overcrowded but we were warned about it. The annoying thing was that the waiters left a lot of tables unseated while a lot of persons were waiting standing on the queue. After that we were seated in a small table at the first... More 

Thank mathew17
Level Contributor
6 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 6 days ago NEW via mobile

After confusion about where to sit and a 20 minute wait (we just turned up on a snowy day) we were led to a small table in one of the upstairs tea rooms. The menu was more extensive than we expected with a nice range of food for lunch and alcoholic drinks. The portions are decent too; we had salmon... More 

Thank SMcKirdy123

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    4 of 5 bubbles
Average prices
German, Austrian, Cafe, European
Breakfast, Lunch, Brunch, After-hours
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Highchairs Available, Serves Alcohol, Free Wifi
Good for
Kids, Local cuisine, Child-friendly
Open Hours
09:00 - 19:00
09:00 - 19:00
09:00 - 19:00
09:00 - 19:00
09:00 - 19:00
09:00 - 19:00
09:00 - 19:00
Location and Contact Information
  • Address: Kohlmarkt 14, Vienna 1010, Austria
  • Location: Europe  >  Austria  >  Vienna Region  >  Vienna>  > Inner City
  • Neighbourhood: Inner City
  • Phone Number: +43 1 5351717

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Demel and other visitors
6 questions
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Questions? Get answers from Demel staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Inner City

Neighbourhood Profile
Inner City
In Vienna's best-known district, pedestrian boulevards Kärntner Strasse and Graben connect you with landmarks such as the Wiener Staatsoper (Vienna State Opera), Vienna’s iconic Stephansdom (St. Stephen’s Cathedral) and the vast compound of Hofburg, the Habsburgs’ former Imperial Palace. Peek down side streets such as Annagasse and Weihburggasse, and Graben’s Seilergasse and Habsburggasse, to get a feel for the centre. The Imperial Apartments and the refreshingly demystifying Sissi Museum are must-dos at Hofburg. Spacious squares such as Am Hof and Freyung often host beautiful seasonal and antiques markets.
Explore this neighbourhood