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Frankie & Benny's New York Italian Restaurant & Bar - Basildon

Festival Leisure Park Cranes Farm Road, Basildon SS14 3TJ, England
+44 1268 532522
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  • Excellent33%
  • Very good23%
  • Average17%
  • Poor15%
  • Terrible12%
Travellers talk about
“leisure park” (6 reviews)
“birthday meal” (12 reviews)
Restaurant Hours
Italian, American, Pizza, Vegetarian Friendly, Gluten Free Options
$$ - $$$
Festival Leisure Park Cranes Farm Road, Basildon SS14 3TJ, England
All Details
Write a ReviewReviews (486)
Traveller rating
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1 - 10 of 483 reviews

Reviewed 1 week ago

Visited Frankie & Bennys Basildon 8.5.2018. and would never go again, it was a Tuesday lunchtime and the place was virtually empty (wonder why?) the waitress was pleasant, the food was disgusting, I ordered steak well done, when it was ready it was left on...More

1  Thank Janet S
Reviewed 2 weeks ago

Having not visited a Frankie & Benny's for a while we thought we would stop for lunch over the Bank Holiday as the weather was nice and you can sit outside here. Drinks orders taken quickly by a friendly lady (this is the most positive...More

2  Thank Shellessex
Reviewed 2 weeks ago via mobile

Apalling service. Rude staff with attitude. Not helpful not interested in helping and felt like they didn’t want to be at work. Food was cold and over cooked! Went for breakfast. Had to complain about one person to the manager. Won’t be visiting again.

1  Thank tom_robb2016
Reviewed 2 weeks ago via mobile

Came here for breakfast and glad we did, was greeted straight away and sat outside with the beautiful weather, and ordered coffee which was lovely, breakfast I had waffle burger and partner had, full English breakfast and both amazing hot and tasty and our table...More

Thank Davina D
Reviewed 2 weeks ago via mobile

Had the most terrible food in my life today such a shame gone down hill so much Raw meat on my sons corn on cob My meat balls might aswel been 2-3 weeks old wouldn’t feed it to my dogs I still paid what was...More

1  Thank Bill D
Reviewed 3 weeks ago via mobile

Been here quite a few times it’s always friendly and pleasant. We went last time for a birthday lunch and we had a great time. Service was good and the Food was delicious to the point of had to have a lay down when I...More

Thank Pricey38
Reviewed 3 weeks ago via mobile

Second time at this Frankies recently and sadly will be the last. I’ve been to many frankie and bennys and the quality of food used to be great. Both of my recent visits the food as been bland. Might not be just this restaurant as...More

1  Thank Jim K
Reviewed 3 weeks ago via mobile

Have never been to Festival park and chose Frankies over numerous other choices. Got a seat straight away and ordered fairly quickly then it all went downhill. The place was fairly busy on arrival but no food came out of the kitchen and no obvious...More

1  Thank Sam G
Reviewed 16 April 2018 via mobile

packed but had booked didn't have to wait to be seated .we had a wowcher deal we chose starter and main, food was good waitress was very helpful and attentive can't fault the food very good .we have another visit in a week or two.look...More

Thank foodcriticbasildon
Reviewed 3 April 2018

The restaurant was busy but we'd booked so got to our table within 10mins of the allocated time. The waiter was very helpful and attentive but the visit was let down by the food. I think if the food was better quality and cooked better...More

1  Thank Helsam67
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Ask a question
Questions & Answers
Eunice G
21 September 2016|
AnswerShow all 6 answers
Response from Lou J | Reviewed this property |
They do but its of very poor quality
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$37 - US$37
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Groups, Special Occasion Dining, Kids, Child-friendly
Location and Contact Information
  • Address: Festival Leisure Park Cranes Farm Road, Basildon SS14 3TJ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Essex  >  Basildon
  • Phone Number: +44 1268 532522
  • E-mail
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