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The Palace Casino

$$ - $$$
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Church Plain, Great Yarmouth NR30 1PL, England
+44 1493 844455
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21 Reviews from our TripAdvisor Community

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Showing 21: English reviews
Nuneaton, United Kingdom
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 27 September 2016 via mobile

Dreadful. I don't know how they sleep at night. I have never put so much money in so many machines and never got a bonus or any payout of any kind. 94% payout my ar**. And we weren't even offered a drink.

Helpful?
3 Thank Paula W
Level Contributor
4 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 3 August 2016 via mobile

I'll get the negatives out the way first, a certain member of your team (named Nicole I think) was EXTREMELY rude to my friend, she was trying to put a new vodka on the dispenser and kept spilling it everywhere when my friend politely asked if she wanted him to tell her how to do it first time and without... More 

Helpful?
3 Thank Toni C
Beccles, United Kingdom
1 review
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 30 May 2016 via mobile

We went to bingo last night and took my mum for the first time she like to play on the £50p £1 party bingo she won 3 times a £20 full house and £2 X £10 games she received £10 but not the other £30 so we called two different boys over to sort it out still nothing so end... More 

Helpful?
3 Thank rixh06
Suffolk, United Kingdom
Level Contributor
11 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
2 of 5 bubbles Reviewed 7 May 2016

I would never eat here again. I have played roulette many times but the staff are very rude. Also because they are foreign they talk amongst themselves from one table to another in their language and laughing - - they should always we speak English. It makes one feel as though they are taking the 'mickey' of how people play.... More 

Helpful?
3 Thank Kim F
Stalham, United Kingdom
Level Contributor
19 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 15 March 2016

the food is always good the staff are excellent the Sunday carvery is great value and being a casino you can have a meal in peace as you have to be 18 plus to get in

Helpful?
1 Thank byron845
Level Contributor
129 reviews
86 restaurant reviews
common_n_restaurant_reviews_1bd8 48 helpful votes
1 of 5 bubbles Reviewed 12 September 2015

It looks a lovely place, the decor is simply lovely... This is where anything lovely started and ended for us... It is the management which is the concern, some of the rudest people i have met, more so given i am the customer... therefore, we can not expect staff to work with respect of customers when the management are some... More 

Helpful?
10 Thank Beccs07
Norwich, United Kingdom
Level Contributor
176 reviews
111 restaurant reviews
common_n_restaurant_reviews_1bd8 93 helpful votes
1 of 5 bubbles Reviewed 2 August 2015

Just disgusting. And the service is beyond awful, I even took time to note down the ladies name who served us. Her name was Elizabete. She couldnt understand a word i was saying, which is kind of awkward in an English restaurant?? We ordered a Disaronno and orange juice. And we got served a disaronno and Fanta???? HOW! We had... More 

Helpful?
7 Thank ADX92
Great Yarmouth, United Kingdom
Level Contributor
10 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 18 February 2015

My wife and I booked a Valentine Meal at the Palace Casino. We hadn't been for some time and found that the previous large upstairs restaurant had been turned to gaming tables and the new one was fairly small and located on the groundfloor overlooking some "one-armed" bandits. Although booked for 8.30pm the start was delayed from 8.40, to 8.50... More 

Helpful?
3 Thank Mick C
2 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 27 January 2015

O.k ,whilst the staff were mostly foreign and not fully conversant with our language,possibly been left to do tasks that had not been fully taught or left to di before being up to it completely. After renewing cards and photos etc (waiting for others before us ) We went to the dining are and was treated well enough , food... More 

Helpful?
4 Thank mr M Hamilton
Level Contributor
26 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 20 December 2014 via mobile

Had our staff xmas party last night and I have to say it was fantastic.friendly helpful staff and our meal was huge! The appetisers completely covered our table mussels, smoked salmon ,prawns ,filo prawns, garlic bread ,breaded mushrooms ,king prawns in shells, salads coleslaw.amazing spread. To be honest it was too much as we still had 4 courses to go... More 

Helpful?
2 Thank Lisa R

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    Service
    2.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    3 of 5 bubbles
Average prices
US$3 - US$63
Cuisine
International
Meals
Dinner
Restaurant features
Seating, Reservations, Waitstaff
Location and Contact Information
  • Address: Church Plain, Great Yarmouth NR30 1PL, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  East Anglia  >  Norfolk  >  Great Yarmouth
  • Phone Number: +44 1493 844455

Questions & Answers

Questions? Get answers from The Palace Casino staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?