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Captain's Club Hotel & Spa

Wickferry, Christchurch BH23 1NX, England
+44 1202 475111
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Overview
  • Excellent48%
  • Very good29%
  • Average13%
  • Poor6%
  • Terrible4%
Travellers talk about
Restaurant Hours
CUISINES
Bar, European, British, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Wickferry, Christchurch BH23 1NX, England
Write a Review
Reviews (635)
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1 - 10 of 633 reviews

Reviewed 6 days ago

Tasty food but expensive. The size of the 1/2 Lobster was a joke , total amount of meat was no bigger than a dessert spoon, would never order that again ! Puddings were excellent in size and taste.More

Thank Sally F
TimothyLloyd, Hoetl director at Captain's Club Hotel & Spa, responded to this reviewResponded 4 days ago

Thank you for your constructive feedback and I do apologise if the lobsters were small. If this is the case then we normally adjust the price accordingly (All the lobsters are fished locally and can vary in size but obviously this was a poor sized...More

Reviewed 1 week ago

Having experienced afternoon tea in many places including high end london hotels whilst the afternoon tea itself was fine and the staff accommodating I could not understand why we had to pay extra for a refill on our pot of tea!!!!! If I had asked...More

Thank Mltrampolining
TimothyLloyd, Hotel Director at Captain's Club Hotel & Spa, responded to this reviewResponded 4 days ago

Thank you for taking the time to write your "beware" review in terms of afternoon tea. I am glad that you enjoyed the food and found the crew to be accommodating. I am sorry you felt that the additional tea should not be charged for....More

Reviewed 2 weeks ago via mobile

Spent a lovely evening with 2 friends for a twilight session inc.using a massage and use of the facilities. Very nice pool and jacuzzi, great massageMore

Thank janicemg
TimothyLloyd, Hotel Director at Captain's Club Hotel & Spa, responded to this reviewResponded 4 days ago

Thank you very much for taking the time to review your visit to the CCSpa. I have passed on your feedback to Chelsie, our spa manager, and she has asked me to thank you on behalf of all the team. We are certainly very proud...More

Reviewed 2 weeks ago

Just returned from our first visit to The Captain's Club restaurant. This hotel has everything going for it. Good location, immaculate premises, a restaurant with a view & excellent food. All of this is supported by a very, very good team of courteous, helpful staff....More

Thank RWGC
TimothyLloyd, Hotel Director at Captain's Club Hotel & Spa, responded to this reviewResponded 4 days ago

Thank you so much for writing such a lovely review following your visit to the hotel for lunch. I was so pleased to read that you enjoyed your experience and that you rated the crew as being courteous and helpful. This is very much appreciated...More

Reviewed 3 weeks ago

We ate in the restaurant on a Sunday evening. We were quickly told there were no mussels and only 1 fillet steak left. We wanted a table at 8pm but were asked to arrive at 7. Interestingly at 8pm there were only a few tables...More

Thank Mai278
TimothyLloyd, Hotel Director at Captain's Club Hotel & Spa, responded to this reviewResponded 4 days ago

Thank you for taking the time to review your visit for dinner recently, I am sorry that you were underwhelmed with your experience in terms of food quality and pricing. As you will see that through the other reviews on this site and our sister...More

Reviewed 3 weeks ago via mobile

We had a lovely meal. I have coeliac disease and am lactose intolerant. They do not have a gluten free menu but the majority of the dishes were either gluten free or could be adapted. I had scallops to start and steak and chips for...More

Thank messjessling
TimothyLloyd, Hotel Director at Captain's Club Hotel & Spa, responded to this reviewResponded 4 days ago

Thank you very much for your kind review and I am pleased that we were able to support your dietary requirements. I have also taken on board what you have said with regards to the desserts and I will be discussing this with our Pastry...More

Reviewed 3 weeks ago

This restaurant has it all. A beautiful location where you watch the motor boats on the river from the comfort of large sofas and chairs on the restaurant veranda. Sip a cocktail and then enjoy the most delicious food served by a first class team....More

Thank Ursula D
TimothyLloyd, Hotel Director at Captain's Club Hotel & Spa, responded to this reviewResponded 3 weeks ago

Thank you very much for taking the time to review your lunch experience at the Captain's Club Hotel on here. I was so pleased to read that you enjoyed the experience and appreciated the quality of the Sunday lunch. You are right, we are in...More

Reviewed 4 weeks ago

Another trip to Christchurch for a superb lunch at the Captain's Club. The usual high standards of service (exceedingly impressive staff) with lovely food served in perfect surroundings on a summer's day. But we are a bit disappointed by the new rules about menus. Until...More

Thank EbenezerDorset
TimothyLloyd, Hotel Director at Captain's Club Hotel & Spa, responded to this reviewResponded 4 weeks ago

Thank you so much for writing both a lovely and constructive review and so pleased to read that you enjoy your visits to the hotel so much. I am delighted that you find the crew to be exceedingly impressive and I will pass this message...More

Reviewed 19 May 2017

Visited the Captain's club yesterday as a surprise stop for coffee and cakes, found the restaurant immaculate and located next to Chichester a Harbour where you can view the yacht insplendure . Well wort a location got a speciat treat.More

Thank Peter G
TimothyLloyd, Hotel Director at Captain's Club Hotel & Spa, responded to this reviewResponded 4 weeks ago

Thank you very much for coming to see us for coffee and cakes, I was so pleased that you made the most of our location, albeit Christchurch rather then Chichester harbour. There is certainly a lot of river activity to see and plenty of yachts...More

Reviewed 19 May 2017 via mobile

I booked a table for two at 14:00 and asked for a table in the window overlooking the river and guess what, that's exactly what we got. Excellent start. Drinks in the lounge beforehand a little noisy so we move to our table. We were...More

Thank John P
TimothyLloyd, Hotel Director at Captain's Club Hotel & Spa, responded to this reviewResponded 4 weeks ago

Thank you very much for taking the time to write such a lovely review following your visit for lunch. We are so pleased that you had a great time and found the crew to be attentive but not over bearing. This is much appreciated and...More

Nearby
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Nearby Attractions
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649 reviews
.45 km away
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.46 km away
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.62 km away
Questions & AnswersAsk a question
Jenny H
Dress code?
2 April 2017|
Answer Show all 2 answers
Response from Leon_Vas | Reviewed this property |
smart casual
1
Vote
bob c
menus and prices
16 September 2016|
Answer Show all 3 answers
Response from TimothyLloyd | Property representative |
The website is updated to include all the menu's so I do hope this helps. Please accept my apology for the delay in response and thank you for the other reviewer who has also pointed you in the direction of the website.
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$13 - US$44
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours, Drinks
Restaurant features
Parking Available, Highchairs Available, Wheelchair Accessible, Reservations, Outdoor Seating, Private Dining, Seating, Waitstaff, Validated Parking, Free Off-Street Parking, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi
Good for
Business meetings, Child-friendly, Special Occasion Dining, Groups, Romantic, Local cuisine, Bar Scene, View
Location and Contact Information
  • Address: Wickferry, Christchurch BH23 1NX, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Dorset  >  Christchurch
  • Phone Number: +44 1202 475111
  • E-mail
  • This restaurant is at Captain's Club Hotel
Description
The Club restaurant is open for all day dining and offers a single menu encompassing a range of exciting dishes all to two AA rosette standard. A team of twelve chefs look after your every need and we cater for vegetarians and vegans too. We offer a shipmates junior menu for our younger guests. Beautiful views of the river and alfresco dining on the terrace during the summer months. Breakfast served from 7.30am, last orders for dinner are taken at 9.30pm.
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