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The Arnold Machin

37 Ironmarket, Newcastle-under-Lyme ST5 1PB, England
+44 1782 557840
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Overview
  • Excellent10%
  • Very good37%
  • Average23%
  • Poor17%
  • Terrible13%
Travellers talk about
Open Now
All hours
CUISINES
Indian, Pub, Bar, British
PRICE
$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
37 Ironmarket, Newcastle-under-Lyme ST5 1PB, England
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Reviews (122)
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1 - 10 of 122 reviews

Reviewed 4 weeks ago

I don't come here often but when I do I never have any complaints. Food is delivered extremely quickly. Bar can be busy at times but staff are always working non stop to server customers. Prices are virtually unbeatable.

Thank someguy906
Reviewed 20 May 2017

Visited weatherspoons again for breakfast.- why? Ordered traditional for myself and scrambled eggs and toast for wife; the traditional was ok if only just warm, but the scrambled eggs arrived on toast which was soggier than a bread pudding. returned the dish for a replacement...More

2  Thank Tripper911
Reviewed 4 May 2017 via mobile

Finally! They're giving the place a facelift, so there's the smell of paint in the air! (Just hope they're going to change the carpet aswell!) Lunchtime bargain, chicken wrap, chips, rum & Coke for just over a fiver. Can't complain at that!More

Thank RandRH
Arnold M, Manager at The Arnold Machin, responded to this reviewResponded 5 May 2017

No one can complain about our deli deals as they are the must have for any spring lunch. We at the Arnold Machin are so excited to see the pub becoming brighter and its only going to get fresher. We are hoping to get a...More

Reviewed 2 May 2017 via mobile

Order placed for the all day breakfast,I wasn't expecting extremely high standards as most food is reasonably priced and possible microwave usage is involved 2 bacon,2 eggs,baked beans,small amount of chips but where's the 2 sausages? Apparently there was an issue with the sausage and...More

Thank Roger M
Arnold M, Manager at The Arnold Machin, responded to this reviewResponded 4 May 2017

Im sorry to hear that your meal wasnt up to standards. As standard we set our kitchens to be as preparaed as possible for every order and we will investigate what happened on this occasion. I would like to invite you back for another visit,...More

Reviewed 23 April 2017

Called in for a drink while in town. Two pubs across from here have recently been refurbished,and this pub is now starting to show signs of wear and tear. Still good value drinks, but other local bars are now competing on food prices. The whole...More

Thank Michael T
Arnold M, Manager at The Arnold Machin, responded to this reviewResponded 28 April 2017

Good Morning Michael Ironically as you have posted this review our pub started having its refurb. We are making great progress so far and we still have a few more weeks to go so I hope you can return to us soon and see the...More

Reviewed 24 March 2017 via mobile

Arrived early so the place was still pretty empty. Was served fast at the bar, there was more staff than usual and you could tell, it was a lot better. Food good, plates hot for a change. Just feel the place needs a good clean...More

Thank RandRH
Arnold M, Manager at The Arnold Machin, responded to this reviewResponded 25 March 2017

We have very dedicated cleaners, who come in everyday to make sure the pub is top notch for our customers, so we will be reviewing their cleaning to make sure it is still to standard. We also spend a great deal of money and time...More

Reviewed 14 March 2017 via mobile

Ordered through the app and it was very easy to use, didnt have to queue at the bar which was great. I couldnt see a way of adding a message to the order so I went to thw bar and spoke with a member of...More

Thank Gary B
Arnold M, Manager at The Arnold Machin, responded to this reviewResponded 24 March 2017

We will pass your issue on to our Head office, Wth the Order and Pay app, it is a policy that any orders made through cannot be changed, however we will review this and see if we can make any changes for our future customers....More

Reviewed 12 March 2017

New menu has been introduced. Very busy bar on a Saturday afternoon, and much better when management and staff are attentive and good at what they do. Good choice of ales and ciders - Real Ale festival due to take place 22/3 to 2/4 ;...More

Thank Michael T
Arnold M, Manager at The Arnold Machin, responded to this reviewResponded 24 March 2017

We are glad to hear that the New menu has made a good impact on our customers; As of This week, our ale festival started so please check out our facebook page for an update on ales we have on offer for you

Reviewed 7 March 2017

I don't really review much, but felt I should since the bad reviews almost kept me from coming. I'm sitting here right now, and I can't fault the service at all. I've used the order and pay app to order a drink and a small...More

Thank Trude L
Arnold M, Manager at The Arnold Machin, responded to this reviewResponded 24 March 2017

It is a good feeling reading this. This shows we can provide everyone amazing service and that people should take all reviews seriously. Thank you, on behalf of the management and bar team for your visit and we hope you will return again.

Reviewed 6 March 2017

Only went in for a coffee but had to wait ages while the staff were filling in a diary. This is not the first time that I have had to wait, a bar full and only one serving. What's more, many tables with empty glasses...More

Thank stuartbelfield
Arnold M, Manager at The Arnold Machin, responded to this reviewResponded 24 March 2017

Thank you for sending us your review; Whilst we do have procedures we expect our staff to follow, their top priority is and always will be to serve you, our customers. We will be reviewing this practise so this doesnt happen again, and retraining our...More

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Questions & AnswersAsk a question
kerryanneclancy
Hi, has anyone got married at this hotel? I've been to Paros before but now we're thinking of getting married there and really looking for a venue which can organise everything for us?
26 May 2015|
Answer
Response from | Property representative |
Sorry this is a pub not a hotel
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$15
Cuisine
Indian, Pub, Bar, British
Meals
Lunch, Dinner, Breakfast, Brunch, Drinks
Restaurant features
Outdoor Seating, Seating, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts Mastercard, Accepts Visa, Free Wifi, Waitstaff
Good for
Bar Scene, Groups, Kids, Child-friendly
Open Hours
Sunday
08:00 - 00:00
Monday
08:00 - 00:00
Tuesday
08:00 - 00:00
Wednesday
08:00 - 00:00
Thursday
08:00 - 00:00
Friday
08:00 - 00:30
Saturday
08:00 - 00:30
Location and Contact Information
  • Address: 37 Ironmarket, Newcastle-under-Lyme ST5 1PB, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Staffordshire  >  Newcastle-under-Lyme
  • Phone Number: +44 1782 557840
  • E-mail
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