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The British Hotel

$$ - $$$, British,
North Quay, Douglas IM1 4LB
+44 1624 616663
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Overview
  • Excellent41%
  • Very good45%
  • Average6%
  • Poor5%
  • Terrible3%
Travellers talk about
“salads” (4 reviews)
Restaurant Hours
CUISINES
Bar, British, Pub, Vegetarian Friendly
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
North Quay, Douglas IM1 4LB
All Details
Write a Review
Reviews (131)
Traveller rating
Traveller type
Time of year
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1 - 10 of 131 reviews

Reviewed 4 days ago

We dropped in for a drink after a days travelling and waited more than 10 minutes to be served before abandoning the attempt and moved on to a different place where they took the trouble to serve. Now I know this is the is the...More

Thank Rrs0407
HeronBrearleyPubs, Marketing Administrator at The British Hotel, responded to this reviewResponded 3 days ago

Hi there Rrs0407 Thank you for taking the time to contact us. I am very disappointed to learn of your poor experience at The British. Across all our estate, we aim to offer a welcoming and comfortable atmosphere with customer service at the forefront and...More

Reviewed 6 days ago

Then again a great place the food was excellent the staff were so nice and helpful and the food was excellent and not to expensive.

Thank Freddie T
Reviewed 1 week ago via mobile

Small training conference. Food previously ok. Today it was two platters of dry sandwiches. Nothing offered or labelled as vegetarian or gluten free. No salad. Not the way to attract business.More

Thank John W
HeronBrearleyPubs, Marketing Administrator at The British Hotel, responded to this reviewResponded 1 week ago

Hi there John W Thank you for taking the time to write to us. I am very disappointed to hear you were not impressed with our offering as our function packages are extremely popular. However, I have taken your feedback on-board and have contacted our...More

Reviewed 3 weeks ago via mobile

Having been turned down at the posh fish restaurant nearby dropped in for a meal. Decent pint albeit initially feeling it might be below par we had starters and mains which were superb. Two steaks cooked to perfection and a great veggie pasta meal with...More

Thank mobbers44
Reviewed 6 August 2017

We called into the Pub quite early so food was not being served until 5pm. We went to sit down to be told that the seats were reserved so we went and sat in another part of the pub when it 5pm my husband went...More

Thank bodnarc
HeronBrearleyPubs, Marketing Administrator at The British Hotel, responded to this reviewResponded 8 August 2017

Hi there bodnarc, Thank you for taking the time to write to us. I am disappointed to learn of your experience as at The British, we always look to provide a welcoming atmosphere and I'm genuinely sorry you felt unwelcome as that is never our...More

Reviewed 18 July 2017

Right on the harbour so great views of all the yachts and cruisers. Plain simple pub-grub. I Had ham, egg and chips which was excellent. Very pleasant and helpful staff. A nice place to while away a couple of hours with a bite to eat.

Thank Alan B
Reviewed 3 July 2017 via mobile

Fantastic civilised pub/hotel. Have been previously & it's every bit as good. Great local ales, huge selection of gins, friendly knowledgeable staff and excellent fish & chips.

Thank Paul G
Reviewed 11 June 2017 via mobile

Get away from the packed bars along the promenade and venture into this lively pub, had a group on when we were there very good, easy to get served and bar prices reasonable much better than the packed bars along the front

Thank richard g
Reviewed 17 May 2017 via mobile

A group of 10 of us visited for an evening meal. The pub is pleasantly furnished and decorated and staff were very helpful and accommodating. The only negative was that 1/2 of us were facing a large television screen which despite our best efforts not...More

Thank Liz S
Reviewed 16 May 2017 via mobile

4 of us had a steak each My word big portions the chips had to come separately We all had empty plates and full bellies afterwards always a good sign Simple straightforward menu Loved the contemporary feel if the place Recommended

Thank Bezza1965
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Meals
Lunch, Brunch, Dinner, After-hours
Restaurant features
Seating, Waitstaff, Television, Highchairs Available, Serves Alcohol, Full Bar, Reservations
Good for
Child-friendly, Kids, Bar Scene, Business meetings, Groups
Location and Contact Information
  • Address: North Quay, Douglas IM1 4LB
  • Location: Europe  >  United Kingdom (UK)  >  Isle of Man  >  Douglas
  • Phone Number: +44 1624 616663
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