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The Great Western

$$ - $$$
Indian, Bar, British, Pub
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Dawley Road, Hayes UB3 1NF, England
+44 20 7998 8185
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46 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 44: English reviews
2 reviews
5 of 5 bubbles Reviewed 7 December 2016

Chose here in preference to the Mercure hotel. Glad we did! Friendly, helpful staff and a good range of Punjabi meals. Very reasonably priced. Had to wait, which is a good sign as this wasn't whipped out of the freezer and microwaved! Fresh made. Delicious. Recommended. Big pub with live Sky sports on screens around.

Thank beecee124
Shrewsbury, United Kingdom
Level Contributor
68 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed 28 November 2016 via mobile

Called in for a drink, and was pleasantly surprised, given there aren't many pubs around here and the shops are a little basic. Service is good, place is clean and tidy. It was Monday so quiet but the customers were friendly too. Its also an Indian Restaurant with good selection of beer. I didn't eat but I would have if... More 

Thank Dave H
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 26 August 2016 via mobile

I visited this pub and all I can say is shocking rude staff looks like a druggie pub police here often was attacked by the staff avoid this place .

1 Thank Michael D
London, England, United Kingdom
Level Contributor
12 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 26 July 2016

Just happened to be passing and popped in with a mate. Found the decor to be lovely, the place seemed very family friendly with kids running around. Treated well and enjoyed a lovely couple of pints on the tables outside. Didnt' get chance to eat buy will definately be back to try it out.

1 Thank Craig L
Bristol, England, United Kingdom
Level Contributor
17 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed 9 July 2016

We come in for a couple of drinks then to have a meal, it did not come to this as my husband popped in to use the toilet check it out before we eat and a bar member grabbed his coat and pulled him out the toilet and said you not ordering you not using the toilet. my husnand explained... More 

Thank Adrian M
Phoenix, Arizona
Level Contributor
88 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 78 helpful votes
5 of 5 bubbles Reviewed 3 June 2016

Stopped by the pub for a quick bite and we were pleasantly surprised. Ricky treated us really well and we enjoyed the Indian mixed grill of lamb and chicken. Nice choice of beer and full bar. Many friendly locals as well. Would recommend as an alternative to the Mercure Hotel food.

1 Thank James K
Gold Coast
Level Contributor
91 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
3 of 5 bubbles Reviewed 24 May 2016

Myself and a friend ate here for dinner while staying at the Mercure Hotel Heathrow as it was the closest pub to where we were. The food was ok for the price and pub food but if there had been another pub to chose from I would have looked there first before deciding which place to eat at. The decor... More 

Thank Debra C
Level Contributor
5 reviews
3 restaurant reviews
3 of 5 bubbles Reviewed 1 May 2016 via mobile

I went to have dinner with my Mrs and ordered seekh kebab, chicken karahi with some grilled chicken Breast but unfortunately didn't enjoy the food except seekh kebab,Service was good but food need improvement.

Thank Shaikh A
Durban, South Africa
Level Contributor
10 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 30 March 2016

We stayed at The Great Western Hotel, apon arriving everything in the hotel looked quite old and run down. I did not enjoy my stay. To get to our room was practically a maize and the staff at reception were ok, not great. When arriving to our room our door was slightly open so nothing locked and the smell of... More 

3 Thank Samanthaslater22
1 review
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 4 March 2016 via mobile

Working as contractors we visit many pubs in random places we've never been. This is the first I've visited and felt compelled to write a review on trip advisor. The management and staff run a very tight ship here and do it very, VERY well. We were made to feel very welcome and felt like we were amongst friends. The... More 

2 Thank Stephen C

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
    4 of 5 bubbles
Indian, Bar, British, Pub
Lunch, Dinner
Restaurant features
Seating, Serves Alcohol
Good for
Location and Contact Information
  • Address: Dawley Road, Hayes UB3 1NF, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  Hayes
  • Phone Number: +44 20 7998 8185

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Great Western and other visitors
1 question
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Southampton, United Kingdom
17 days ago

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Questions? Get answers from The Great Western staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?