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The Wok Inn

$$ - $$$
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245 West View Road, Hartlepool TS24 9LE, England
Website
Today
17:30 - 23:30
Closed now
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Hours:
Sun - Sat 17:30 - 23:30
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116 Reviews from our TripAdvisor Community

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Showing 115: English reviews
Hartlepool, United Kingdom
1 review
Reviewed 2 days ago NEW

Been to the wok in many times food is very good but the service lets it down, waited for long periods inbetween courses which resulted in us only having one course.We paid the bill at the bar and left we will not return.only two staff on the floor who were run off their feet.

Helpful?
Thank mickymilk
Billingham, United Kingdom
Level Contributor
24 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 1 week ago via mobile

Having visited The Wok Inn on a number of occasions, I have always been satisfied with both food and service however, on this occasion the level of service dropped significantly. The waitress was not very attentive and we had to get up and go find the waitress to order more food and drinks, the chips were cold, water was served... More 

Helpful?
Thank outoftheofficeben
Hartlepool
Level Contributor
3 reviews
3 restaurant reviews
Reviewed 1 week ago via mobile

Came with my boyfriend for dinner both found the food beautiful and lovely atmosphere! Will be returning soon

Helpful?
Thank Courtney_pratt
Level Contributor
4 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago via mobile

We visited the restaurant with friends that had traveled to visit us hoping for good food. We have a 2 year old daughter who required a high chair but they didn't have any and no attempt was made to help us in any way so we walked out . They expected us to feed our daughter from our lap but... More 

Helpful?
Thank Martin J
Peterlee, County Durham, UK
Level Contributor
33 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
Reviewed 15 March 2017 via mobile

Not sure what the negative reviews are for. First time here and would happily go back. A la carte all you can eat means fresh hot food at your table, lovely food and great service. Building is run down hence only the 4 stars.

Helpful?
1 Thank aceyy2k
Durham
Level Contributor
66 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
Reviewed 4 March 2017

We went here after it had been recommended. Oh dear. Walking in, it smelled damp and foisty. We went into what had been the bar, and were ushered into what I presume was the old 'snug', which was dark, oppressive and smelled like dried out beermats. We chose the food. The starters looked and tasted like a party platter from... More 

Helpful?
Thank angelicmystery
Level Contributor
17 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
Reviewed 2 March 2017

What can I say but avoid this place if you like good Chinese food. I have never eaten such bland tasteless and lukewarm so called Chinese food. As I stood at the bar and asked fro my bill, as we couldn't leave quick enough the Manageress asked why I wanted my bill, I explained the problems with the food she... More 

Helpful?
1 Thank Dave599
Hartlepool, United Kingdom
Level Contributor
140 reviews
78 restaurant reviews
common_n_restaurant_reviews_1bd8 84 helpful votes
Reviewed 16 January 2017 via mobile

Wok inn years ago used to be spot on. Visited before Christmas with my husband, Mam and step dad. There was a big party of around 12 people in and the staff seemed to be more interested in serving them and not us, service was so slow and they kept bringing us wrong orders. Food was ok but I've been... More 

Helpful?
Thank andst30
Level Contributor
7 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
Reviewed 8 January 2017 via mobile

Very good value and prices were not increased over the Christmas holidays. We visited New Years Eve, they were very busy and our orders did get a little muddled but it didn't matter, the food was very good, we have been many times.

Helpful?
Thank Jean M
Hartlepool
Level Contributor
92 reviews
83 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
Reviewed 26 November 2016 via mobile

The meal was served quickly , food was hot and fresh although I'd say it wasn't the best Chinese food I have tasted.

Helpful?
Thank MrKrypton

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    3 of 5 bubbles
Cuisine
Chinese
Meals
Dinner, After-hours
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Serves Alcohol, Full Bar, Wheelchair Accessible
Good for
Child-friendly, Cheap Eats
Open Hours
Sunday
17:30 - 23:30
Monday
17:30 - 23:30
Tuesday
17:30 - 23:30
Wednesday
17:30 - 23:30
Thursday
17:30 - 23:30
Friday
17:30 - 23:30
Saturday
17:30 - 23:30
Location and Contact Information
  • Address: 245 West View Road, Hartlepool TS24 9LE, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Durham  >  Hartlepool
Description
http://maps.google.co.uk/maps/place?hl=en&safe=off&bav=on.2,or.r_gc.r_pw.,cf.osb&biw=1468&bih=1226&um=1&ie=UTF-8&q=the+wok+inn+hartlepool&fb=1&gl=uk&hq=the+wok+inn&hnear=0x487e8a33e97e0a65:0x50dc644f0bd33136,Hartlepool&cid=7057601971421064943http://www.scoresonthedoors.org.uk/business/the-wok-inn-hartlepool-128951.html

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Wok Inn and other visitors
3 questions
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Durham, United Kingdom
over a year ago

See all questions (3)

Questions? Get answers from The Wok Inn staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?