We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Newens The Original Maids of Honour

Certificate of Excellence
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
288 Kew Road | Kew Gardens, Richmond TW9 3DU, England (Formerly Newens)
+44 20 8940 2752
08:30 - 18:00
Open now
See all hours
Mon - Fri 09:00 - 18:00
Sat - Sun 08:30 - 18:00
More Info
Add Photo Write a Review

410 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
Showing 379: English reviews
London, United Kingdom
1 review
Reviewed 2 days ago NEW

We visit this historic restaurant near Kew Gardens regularly , often with friends and family from Singapore , America and France who love its "old English" ambience . The dining area is small and does get busy at peak times and season , but the staff are usually able to reserve a table for us if we telephone ahead .... More 

Thank dmawilliams
Surrey, United Kingdom
1 review
Reviewed 1 week ago via mobile

My boyfriend and I stopped for lunch here having driven past many times and commenting how cute it looked. That's unfortunately where the good comments end..... we visited on a Tuesday afternoon when it was not even half full and service was a bit slow and they still managed to forget part of our order. The food was completely lacking.... More 

Thank mayflyer101
Level Contributor
42 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
Reviewed 2 weeks ago via mobile

Went here for morning tea while waiting for the gardens to open (big mistake) Everything was a problem, from being allocated a table to placing an order, i can accept all of that if food is good, it wasn't. Microwaved hot cross bun and absolutely terrible coffee. Wished we'd waited and gone to coffee shop in gardens

Thank Aussiedavewitta
London, United Kingdom
Level Contributor
18 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago via mobile

My mother is a regular customer here but mainly to take home pies and cakes which are very good. Yesterday she came for a quick lunch of bread and soup too. She had to wait a long time before a very average soup was delivered to the table together with a tiny piece of bread. As this place is always... More 

Thank Gerhard500
Level Contributor
27 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
Reviewed 3 weeks ago via mobile

Saw this delightful place as we cycled by,2 vintage vans parked on the pavement, had to stop and it was worth it. Good selection of teas, soya milk and a delicious Vegan brownie for my wife and a tasty pear and raspberry tart for me. Staff were pleasant and helpful. Great place to stop

Thank Stephen K
Dorchester, United Kingdom
Level Contributor
43 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
Reviewed 3 weeks ago

My wife and I went here for my wifes birthday tea when staying locally. This charming tea room with a very long history is the epitome of the English Tea house. There is a variety of tea menus on offer and we opted for the traditional High Tea which consisted of a pot of tea for two and and a... More 

1 Thank krakatoa56
Level Contributor
5 reviews
4 restaurant reviews
Reviewed 3 weeks ago

Found this place whilst staying in the area. It was like going back in time! Beautiful, cosy, quirky tearoom. The staff were very tentative and friendly, nothing too much trouble. Food was superb, plentiful and baked on the premises. Will definitely be back for a return visit

Thank YeovilMrsbecks
London, United Kingdom
Level Contributor
9 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago

We were a part of five and Kimberley was great in accommodating at short notice after a mix up. Its an amazingly cozy place for tea and I strongly recommend a visit. The variety of cakes and teas was amazing and swapping our sandwhich choices as was done without any trouble. Definitely took me back to my childhood when I... More 

1 Thank sami4030
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago via mobile

Ordered an amazing picnic from maids of honour to take to kew gardens for mothers day. My mum is celiac and this can prove a challenge when eating out. Maids of honour made an amazing spread of food for her and the non celiacs! The service was amazing when we were in the shop on the day friendly helpful nothing... More 

1 Thank chrisep21
Basingstoke, United Kingdom
Level Contributor
25 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
Reviewed 4 weeks ago

On a recent weekend in London the spring sunshine invited us to take a stroll in Kew gardens. Whats better than a stroll and the Victoria gate Kew cafe? A cream tea in the Orangerie, which is self- serve though and not so much fun, or, even better a picknick from Newens MoH. We stopped by, they dont currently prep... More 

Thank Polianthus

Travellers who viewed Newens The Original Maids of Honour also viewed

Richmond, Greater London

Been to Newens The Original Maids of Honour? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    4 of 5 bubbles
Cafe, British, Vegetarian Friendly, Gluten Free Options
Breakfast, Lunch, Brunch
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol
Good for
Special Occasion Dining, Local cuisine, Child-friendly
Open Hours
08:30 - 18:00
09:00 - 18:00
09:00 - 18:00
09:00 - 18:00
09:00 - 18:00
09:00 - 18:00
08:30 - 18:00
Location and Contact Information
  • Address: 288 Kew Road | Kew Gardens, Richmond TW9 3DU, England (Formerly Newens)
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  Richmond
  • Phone Number: +44 20 8940 2752

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Newens The Original Maids of Honour and other visitors
3 questions
Ask a question

See all questions (3)

Questions? Get answers from Newens The Original Maids of Honour staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?