I honestly think this hotel has some of the nicest staff I have ever seen in a hotel from the owner to the waiters to the cleaning staff to the reception desk … they are all so helpful and just smiley happy people who can’t...do enough for the people staying. We stayed in the cottage for a week and then Moved on the last night to a lake view room. The cottage is maybe 300m from the main hotel with its own pool … it’s lovely inside with a small kitchen and fridge … so you can get your own supplies if you so wish. You have places to eat and rest up , read a book etc and it’s just a very peaceful bolthole. The lake view room was in the hotel with a lovely deck again sun loungers and place to sit outside and obviously a stunning view of the lake. The food is excellent and the waiters are really helpful and just great fun … Net net this is a wonderful hotel and I would happily go back … to show how far they go for their guests … we wanted to eat a few times down in Iseo … the road down isn’t vanilla as you are on the side of a large hill !! There are very few taxis so they got a member of staff to take us and we paid them as a taxi Just a great Hotel … BravoMore